Effective Email: Resolving Equipment Order Issue at Bow Valley College

This assignment presents a professional email drafted by a student at Bow Valley College, acting as a hospital unit clerk, to Marjorie Angus, the Patient Care Manager, and Jody Kaling, the Unit Manager. The email relays a message from Angela, the Administrative Assistant at Cloud Nine, regarding an issue with a recent office chair order. The burgundy color requested is discontinued, and alternative colors like red, black, blue, and royal blue are offered. The email provides Angela's contact information and availability, urging Marjorie to contact her for confirmation. The assignment highlights the importance of clear and concise communication in a professional setting, specifically in relaying messages accurately and promptly.

Running head: Unit coordinating skills
UNIT COORDINATING SKILLS

2
Unit coordinating skills
Email
From: [e-mail]
To: [e-mail]
CC: [e-mail]
Subject: Message regarding office equipment supplies
Dear Marjorie Angus;
I am writing this email to pass a message regarding office equipment supplies. Administrative
assistant for cloud nine, Angela called regarding this but as you were busy in a meeting I
received her message. She called to provide some information regarding the order that has been
placed yesterday for 10 office chairs. I have also left one audio message for you but to present
you the message in a detailed way I am writing this e-mail. I hope that you will read this email
that contains all the details regarding the message that was dropped by Angela for you.
At the time of placing this order, you requested them to supply 10 chairs for office purpose. All
of these chairs need to be burgundy in color. However, the color that was requested from your
end has been discontinued recently. Hence, the office chair of burgundy color cannot be supplied
by them at present. However, she has given other options regarding colors that you can choose
for the chairs that are to be supplied. They have different other colors available in their stock that
can be chosen by you for the chairs. Different other colors like red, black and blue are present as
alternative options at present. In addition, she has also offered office chairs of royal blue in color.
However, she needs a confirmation from your end regarding the appropriate color that can be
chosen regarding office chairs.

3
Unit coordinating skills
You can choose any of the above mentioned colors by contacting Angela as because burgundy is
not available. On my question regarding the best way to contact her, she replied that you can call
her on a direct line. She has given her direct line number that you can use to communicate with
her regarding this matter. Her direct line number is 403-410-1488 that can be used to contact her
in case of any query and for further discussion. However, she is not available all day and she has
mentioned a specific duration of time in the telephonic conversation that occurred between me
and Angela. You can call her between 8 A.M in the morning and 5 P.M in the evening.
Moreover, she is available from Monday to Friday in the above-mentioned timing. However, she
is unavailable on Saturday and Sunday at the weekend. No other additional information
regarding contact was given by her.
Hopefully, you will go through the message and take necessary actions regarding this matter. She
has not given any further information and requested you to contact her. I am conveying this
message to both you and Mr. Jody Kaling, unit manager of this prestigious institution. Kindly, go
through the message and communicate with Angela and in case of any confusion please feel free
to contact me on the orthopedics unit number of the hospital. Orthopedics unit number of the
hospital is 403-410-3219.
Thank you for your valuable time.
Student name: XXXX
Student ID: XXX
Email ID: [e-mail]