This presentation analyzes the employee motivation and high turnover issues within Officeworks Australia, a major office supplies retailer. The analysis begins with an introduction to the company and a description of the problem, highlighting low motivation levels and high employee turnover rates. The presentation then delves into the application of Herzberg's Motivation-Hygiene Theory to understand the underlying causes of the issues. It explores how hygiene and motivation factors influence employee behavior and job satisfaction. Furthermore, the presentation proposes a change intervention strategy, focusing on force field analysis and team-building efforts to improve motivation. The presentation concludes with recommendations for management, including training programs and improved supervisor-employee relationships to enhance the organizational operations and reduce turnover. References from academic sources support the analysis and recommendations.
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