Healthcare Management Assignment: OGMG Case Study Analysis & Solutions

This assignment solution addresses a Healthcare Management case study, focusing on the integration of internal and external departments within an organization (OGMG) and its impact on client retention and revenue generation. It explores project management implications, emphasizing the importance of effective management tools and integrated service delivery. The solution also delves into data security, highlighting emerging software for safeguarding information and the role of recordkeeping. Furthermore, it examines the implementation of wireless notepads for initial recordkeeping, considering both efficiency and security concerns. The assignment emphasizes the need for performance monitoring, client feedback, and end-user involvement to ensure service effectiveness and continuous improvement, citing relevant research to support its arguments.

Running head: HEALTHCARE MANAGEMENT
HEALTHCARE MANAGEMENT
Name of the student
Name of the university
Author note

1HEALTHCARE MANAGEMENT
Answer to question 1
The success factors that helps in understanding the progress of the organization relating
to the case study is based on the proper integration between the internal and the external
departments of the organization. The OGMG faces a lack of proper integration between the
internal and the external departments and therefore it faces the risk of losing its clients to
different agents and organizations (Khan et al., 2014). Integration plays a major role in retaining
the clients of the organization and therefore it is proven source of formulating revenue.
Answer to question 2
Project management implications are based on the effectiveness of the management tools
that is being undertaken by the organization. In order to understand the different perspectives of
the project management considerations must be made on the issues and the solutions must be
formulated therein (Khan et al., 2014). The healthcare organizations should be properly
managed, integrated in order to provide smooth and equivalent services to the clients.
Answer to question 4
Secure access to data and records can be maintained with the help of the emerging
software that guarantees against the information theft and duplicity (Igira, 2012). The major
implications of the management is based on the information, therefore information forms the
very basic part of the organizational progress. On the other hand, recordkeeping is an important
phenomenon that helps the organization in keeping a track of the progress they have made in all
these years.

2HEALTHCARE MANAGEMENT
Answer to question 5
Implementation of the wireless notepads helps in meeting the basic requirements of initial
recordkeeping of the clients or the patients. The methods help in keeping the record more
effectively based on the requirements of the organization (Tan & Payton, 2010). However, there
are certain issues that might be faced while undertaking the process (Igira, 2012). it might be due
to the efficiency or the security. The efficiency of the recordkeeping might be restricted as the
integrity and the authenticity of the data might be compromised in the process. On the other
hand, theft of information or hacking might steal away information as the process requires a
network connection, which is vulnerable to cyber theft practices.
Answer to question 6
The management of the organization must monitor over the performance of the
organization based on certain key factors. The factors that must be considered while monitoring
over the performance are the rate of retention of the clients, the effectiveness of the
recordkeeping, the integrated approach of the team members and the feedback of the clients as
per the satisfaction that the client derived from the services (Tan & Payton, 2010).
Answer to question 8
The involvement of the end user is an important consideration that must be undertaken by
the management of the organization in order to ensure that the proper services are being
delivered to the end user. The end user helps in determining the effectiveness of the services that
is being provided by the organization (Igira, 2012). Based on the feedback of the end user the
company formulates steps and takes decisions accordingly in order to make considerable
progress in the process.

3HEALTHCARE MANAGEMENT
References
Igira, F. T. (2012). The dynamics of healthcare work practices: Implications for health
management information systems design and implementation. Management Research
Review, 35(3/4), 245-259.
Khan, W. A., Khattak, A. M., Hussain, M., Amin, M. B., Afzal, M., Nugent, C., & Lee, S.
(2014). An adaptive semantic based mediation system for data interoperability among
health information systems. Journal of medical systems, 38(8), 28.
Tan, J., & Payton, F. C. (2010). Adaptive health management information systems: Concepts,
cases, & practical applications. Jones & Bartlett Learning.