Formative Assessment: Human Resource Management Case Study of OMG Ltd.

This report presents an analysis of a human resource management case study centered on OMG Ltd., UK. The study focuses on conducting employee surveys to identify organizational issues and improve the work environment. The HR department utilizes existing employee data, including personal information, job details, and salary structures. The survey is conducted online using tools like Google Forms, with reminders sent to maximize response rates. The report addresses legal and ethical implications, including the need for informed consent and anonymity. The analysis includes tables and charts generated using pivot tables, examining employee divisions, travel frequency, and job satisfaction levels. Key findings reveal employee preferences for rewards and varying levels of job satisfaction across divisions, providing recommendations for improving incentive schemes and employee motivation. The report concludes with references to relevant research sources.

Running head: HUMAN RESOURCE MANAGEMENT
Human Resource Management
Name of the Student:
Name of the University:
Author note:

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Task 2: Formative Assessment based on a Case Study
Case study organization: OMG Ltd., UK
Answer to question 1
To conduct the Great Place to Work survey within the OMG Ltd., UK, the HR will
distribute the survey form to the employees to get an idea about the issues within the
organization. This will help the company to identify the issues that are affecting the employee
performances and take necessary measures to improve the work environment, which would
improve the relationship with the current employees and at the same time, enhance their position
with the future employees and potential customers. To assist in this activity, the HR of OMG
Ltd. will need to use various types of data, among which there are some already existing data
about the employees. Those are: personal information of the employees, including personal
contact number and email ID; job designation, shift hours, division and their salary amount,
salary structure, and reward and incentive structure.
The personal contact number and email ID will help the HR to reach out to the potential
respondents for the survey. The email id will be used for distributing the survey questionnaire.
Job designation and shift hours of the employees are important to know if they are travelling on
road or they are working within the office premises. This information will help the HR
department to contact the potential respondents conveniently. Division will enable the HR to
identify if there is any specific issue in the particular division and based on the findings, they can
take appropriate actions.

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Answer to question 2
The survey form will be prepared using online tool, such as, Google form, and it will be
conducted online as it is a convenient method. The questionnaire will be distributed via the email
IDs of the participants. For the recovery of the survey responses, the online survey collection
method will be followed. The employees will fill up the survey form from the link of the Google
form provided in their email ID. The HR department will automatically get the survey responses
in the Google form. A time period will be set for submitting the survey responses, and, before the
last date for submission, the HR will send a reminder mail to all the participants to ensure
maximum responses.
Answer to question 3
The proportion of actual responses obtained to the number of survey requests sent to the
employees will show whether maximum responses have been collected. The survey
questionnaire will be circulated to a selected number of employees of OMG Ltd. The number of
responses will be counted to see if maximum number of responses has been collected.
Answer to question 4
While conducting any survey or interview, there are some legal and ethical implications
and the organization or individual conducting the survey or any primary data collection process
must follow the rules and regulations. Survey and interview are primary data collection

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techniques in which few participants are chosen and their opinion, feedback or perspectives on
the research topic or any particular social or business issue are asked. Thus, it is the primary
requirement under the Data Protection Act, to collect written consent from the participants (Hair
et al. 2015) and for that, the information sheet must contain the survey introduction, followed by
the purpose of the survey. Furthermore, the condition of anonymity will be maintained strictly
and thus, the participants will be clearly explained that individual responses would not be used in
anyway which could reveal their personal information and identification (Robertson et al. 2018).
The data sharing clause should also be mentioned in the form. Along with these, the respondents
are subject to voluntary participation. No participant would be forced or bribed to take part in the
data collection process.
Answer to question 5
The following charts and tables present the given sample data for 3 questions. The pattern
of answers reflected that the questions used in the questionnaire were in the close-ended format
and 1 answer was collected through replicable scale format. The survey asked the Division of the
participants, which was recorded in four options, ‘East’, ‘North West’, ‘South’ and ‘West’. In
question 2, the employees were asked if they travel too much for their job profile. They answered
either ‘Yes’ or ‘No’. Question 3 asked them to rate their job satisfaction on a scale of 1-4, 1
being least favorable and 4 being most favorable. Last one says what reward they prefer most
and the participants had to choose from Bonus, Holiday, and Pension. The charts and findings
from different combination are presented below.

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Pivot has been used to create tables and charts on the given dataset. The first table and
chart shows the relation between the division of the employees and their preference for the
rewards.
Count of
Division Column Labels
Row Labels Bonus
Holida
y
Pensio
n
Grand
Total
East 1 2 3
North West 1 1 2
South 2 1 3
West 1 1 2
Grand Total 4 4 2 10
The above table and graph show the number of employees from each division along with
the number of employees preferring for different rewards. It is found that 3 employees from the
East and 2 from North West have preference for bonus and holiday only, while 2 employees
from South prefer bonus and 1 prefers pension and 2 employees from the West division prefer

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holiday and pension and no bonus. Thus, it can be said that OMG Ltd. should further focus on
improving the pension scheme on a priority basis and then improve the benefits of bonus and
holiday rewards to make those acceptable to employees of all divisions.
The second table and graph depict the level of travelling among the employees of
different regions.
Count of
Division Column Labels
Row Labels No
Ye
s
Grand
Total
East 2 1 3
North West 1 1 2
South 1 2 3
West 2 2
Grand Total 6 4 10
It is found that except for the West division, travelling is an integral part of the job profile for the
employees of other three divisions. While 2 out of 3 employees of South division travel more, 2
out of 3 employees of the East division do not have to travel more and it is equal for the North-

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West division. Thus, OMG Ltd. should improve the incentive schemes and facilities for the
divisions requiring more travel.
The third table and graph depict the ratings given by the employees of all divisions on
their job satisfaction. The pivot is used to show which employee rated hoe much on their level of
job satisfaction.
Sum of Q2. Scale 1-4
Column
Labels
Row Labels 1 2 3 4
Grand
Total
East 1 2 4 7
North West 1 3 4
South 1 2 3 6
West 1 2 3
Grand Total 4 6 6 4 20
It is clear from the graph that while among all the regions only 1 employee from the East rated 4
on their job sector and at least 1 from each of the regions rate poor, that is, least satisfied in their
jobs. 1 employee from East, South and West division rated job satisfaction as moderate or 2, and

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1 from North West and South rated job satisfaction as fair, that is, 3. Hence, the company should
take according measures to increase job satisfaction and motivation of the employees of OMG
Ltd.

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References
Hair Jr, J.F., Wolfinbarger, M., Money, A.H., Samouel, P. and Page, M.J., 2015. Essentials of
business research methods. Routledge.
Robertson, R.E., Tran, F.W., Lewark, L.N. and Epstein, R., 2018. Estimates of non-heterosexual
prevalence: the roles of anonymity and privacy in survey methodology. Archives of sexual
behavior, 47(4), pp.1069-1084.