University Assignment: UML Use Case Diagram for Online Banking System

This assignment presents a UML use case diagram for an online banking system, detailing the interactions between various actors such as the user, administrative staff, banking staff, and loan executives. The diagram illustrates the functionalities available to the user, including registration, cash withdrawal, money transfer, and loan requests. The roles and responsibilities of each actor are clearly defined, with the administrative staff responsible for transaction notifications and banking staff for generating account reports. The assignment emphasizes the efficiency of online banking, enabling users to manage their finances conveniently. The provided bibliography supports the analysis with relevant research on online banking fraud, digital banking models, credit scoring, and smartphone banking services. The use case diagram is designed to provide a clear and structured overview of the system's functionality and user interactions within the online banking environment.

Running head: UML USECASE DIAGRAM
UML USECASE DIAGRAM FOR ONLINE BANKING SYSTEM
Name of the Student
Name of the University
Author Note

1UML USECASE DIAGRAM
Enterprise resource planning is refereed to integrated management for core business
processes. The characteristics offered by ERP include integrated system along with better
operations at real time. In addition to this ERP also includes a common database that is used for
the purpose of supporting all applications. ERP not only includes information technology and
systems but also includes detailed description about organization structure, business processes
and people associated with organization. Thus ERP becomes an important factor for every
business process. Enterprise resource planning includes generating better finance and accounting
database and also focuses on management accounting. In addition to this the human resources
are also focused with the use of enterprise resource planning. This checks the details regarding
people getting recruited, proper maintenance of payroll, retirement and pension plans and
managing the diversity. Moreover ERP also includes proper manufacturing of the materials that
are associated with the organization. ERP also manages the supply chain management and
schedule the proper dispatch of product and configuration of production. The inventory is also
maintained with the use of enterprise resource planning. Apart from all this it is important to
have a better customer relationship management so that it can ensure better relationship within
the organization. CRM helps in controlling the customer support and are considered as one of the
major component for maintaining the business process.
Online banking system offers a better way of managing personal account of users. The
major benefits that are offered with online banking system is that it offers a convenient way of
transferring the money and offers a better access towards the record related to personal account.
This offers banking easily without any efforts. This is also known as internet banking that
ensures customer with the ability of performing financial transactions. The major benefit that is
obtained with online transaction is that it ensures an efficient way of managing the money with

2UML USECASE DIAGRAM
less time. Online banking system offers user to pay their loan within time , ensures quick transfer
of money from one account to other. The banking system can be used for personal use that
includes paying for personal expenses. The user also has the ability to check current status of
their account.

3UML USECASE DIAGRAM
UML USE CASE DIAGRAM
The four actors in the UML use case diagram are Administrative, user, banking staff and
loan executive. Once the user gets logged in within the online banking system they can perform
several activities using their account. In case the user is not a registered customer than there is a

4UML USECASE DIAGRAM
need to register first within the banking system so that they can utilize the online system. User is
allowed to withdraw cash from their account whenever needed. In addition to this the user is
allowed to transfer their money and can make payment as per their need. The user has also
offered with the feature of requesting for a loan. Loan gets approved by loan executive and
administrative is responsible for notifying the user regarding each transaction. Banking staffs are
responsible for generating the reports regarding each user account.

5UML USECASE DIAGRAM
Bibliography
Carminati, M., Caron, R., Maggi, F., Epifani, I., & Zanero, S. (2015). BankSealer: A decision
support system for online banking fraud analysis and investigation. computers & security,
53, 175-186.
Japparova, I., & Rupeika-Apoga, R. (2017). Banking business models of the digital future: the
case of Latvia. European Research Studies, 20(3A), 846.
Serrano-Cinca, C., & Gutiérrez-Nieto, B. (2016). The use of profit scoring as an alternative to
credit scoring systems in peer-to-peer (P2P) lending. Decision Support Systems, 89, 113-
122
Susanto, A., Chang, Y., & Ha, Y. (2016). Determinants of continuance intention to use the
smartphone banking services: an extension to the expectation-confirmation model.
Industrial Management & Data Systems, 116(3), 508-525.