Project Plan Statement: German Online Bookstore Project

This document outlines a project plan for establishing a German online bookstore, addressing the decline in revenue for a family-owned bookseller. The project aims to set up a corporate website with an e-commerce shop to increase revenue, align with technology, promote the bookseller, expand product range to include textbooks, videos, games, and music CDs. The project's scope includes website design, development, testing, and setup by an outsourced company, Dodgico. Key deliverables include a website with multi-language options, multi-currency support, and online help features. The project faces constraints such as a limited budget, minimal staff involvement, and network limitations. The project plan details the project's business case, objectives, scope, deliverables, exclusions, constraints, assumptions, and potential risks. It also provides high-level estimates of time and cost, project organization, and governance, including milestones and a work breakdown structure. The plan also details various roles within the organization, including the CEO, Store Manager, Merchandize Manager, Sales and Marketing Manager, Information Technologist, and Accountant/Cashier, outlining their functions and responsibilities.

German book chain Thalia Project
Project Plan Statement
Project Name: German online Bookstore Project
Project
Number:
1
Project
Manager:
Date:
Business case
Product sales Revenue has been falling for any small family owned german
centered bookseller business steadily. The particular German Bookstores
would be especially well known for selling an array of books of Irish curiosity at
very good price.
The particular Bookstore needs to go on the
Objectives
Setup a new corporate website along with ecommerce shop to:
o Increase revenue.
o To get aligned with available technology
o Promote the actual bookseller chain.
o Expand Item range.
o Provide chance to review and buy on-line Textbooks, Videos, Computer
Games, Music Compact disks.
o Function of safe Payment/Fulfillment/Returns.
o 24/7/365 online availability
o
Scope description
The particular project to be completed plus combined to the particular
continuous service of multiple individuals. The Online Bookshop Website needs
to be designed, developed, tested plus setup from start to complete by
outsourced company Dodgico on the hardware and software program supplied
by Dodgico. The testing from the Website must take place simply no later than
from the 31st of August 2007. Associated with November 2007 live articles of
the site should be released by the 3rd. The Satisfaction and Payments service
to become outsourced to a payment digesting company Slan.
Acceptance criteria
Initial testing results to be given by 15th of September 3 years ago with
regularity of 14 days. The project to be Recognized upon a creation associated
with ecommerce shop supporting 24/7/365 service to the customers ready to
purchase Books, Videos, Video games, Tunes CDs with move live date of
twelfth of November 2007
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German book chain Thalia Project
Deliverables
o Website designed across various geographic regions and not dependent
on home markets which will increase economies of level.
o Website design must promote the particular 100 history of the company.
o Individual categories for CD's, Movies, video clip books and games are
already implemented with an easy to get around search function.
o A 'preview this book' section has been put in place in order to get an
idea associated with product before purchase.
o An option to choose to read internet site in a different language will be
apparent on all web pages.
o Website supports multi-currency to increase overseas profits.
o Online help feature together with integrated support allows for year-
round customer satisfaction.
o Exclusions
o Network upgrades not heading ahead.
o Communication plus monitoring equipment.
o Additional cooling system required.
o Broadband not really getting an upgrade.
Constraints
o The Budget has being restricted to €450, 000. Necessary for potential
project overruns.
o Staff involvement within the project shall be minimal; Internal IT
resources will have a small role in the project.
o Lack of consultation with workers and unions, employees may refuse to
cooperate with the task when this really is complete.
o No funds has been given within the budget to train workers, and hire
additional THIS and logistics staff
o The personal computer room is definitely inadequate to hold the
required system.
o The network will need upgrading and high-speed connection will need to
be improved. There is no profit the budget to do perhaps.
o Signing the contract along with Dodgico, will limit the particular
company’s options.
Assumptions
o The Project budget is not going to exceed €450, 000. The sum of the
€450, 000 has been made accessible to complete the project. The
assumption is that this figure will not be surpass.
o Of November offers already been confined to the task a completion date
from the end. The deduction is how the project will be completed simply
by the end of Nov and become ready for the Christmas marketplace.
o The Internal IT resources would have only the particular minimum role in
the project.
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German book chain Thalia Project
o Of February the Task would official start on the particular 26th, following
the appointment of the project manager
o Dodgico will supply all of the software plus hardware.
o Dodgico is going to be responsible for designing, developing, tests and
installing the new internet site from start to finish.
o The steering committee may meet every month to review the particular
project and to support the particular project manager.
Known Risks
Improved competition from international on the internet market
Apathy towards task within senior management group, cost/time (speed to
market) balance.
Time frame for finalization very tight - lacking Christmas market may possess a
significant impact on already limited funds.
1. Tender procedure was not introduced for the candidate selection of
suppliers - each Dodigco and Slan are already appointed on
recommendation -- risk because of this that Browns will not really
receive the greatest service and value intended for money - no bench-
marking.
2. Lack of any supply for any IR issues within the part out of the new web
site, no allocated time intended for training also. Lack of assistance or
commercial action through (very concerned) key functional staff and
unions can undermine as well as derail a quick and efficient role away.
3. Lack of provision/budget for your skilled additional staff in addition any
redundancy responsibilities required.
4. Slan show up to be a skilled supply however out-sourcing such significant
elements that will eventually determine the long term achievement of
the web site may weaken the timely completion of the particular project.
High Level Estimate’s of Time and Cost
Project organization and Governance
Steering committee – (Dan Brown, Chairman, GB, JB, MB, consultant) – Project
Manager – Sub-contractors.
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German book chain Thalia Project
Milestones Date
Project manager appointed 16th February 2017
Contracts finalized 30th March 2017
Website developed and ready for test 31st August 2017
Live content developed and loaded 3rd November 2017
Go Live 12th November 2017
Project Budget
Maximum budget EUR 450,000.
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German book chain Thalia Project
WBS – Work Breakdown Structure
Page 5
Brown’s online
Bookstore
1
Initiation
1.1
Planning
1.2
Execution
1.3
Control
1.4
Create Preliminary
Scope Statement
1.2.1
Closeout
1.5
Evaluation &
Recommendations
1.1.1
Develop Project
Charter
1.1.2
Deliverable: Submit
Project Charter
1.1.3
Project Sponsor
Reviews Project
Charter
1.1.4
Project Charter
Signed/Approved
1.1.5
Determine Project
Team
1.2.2
Project Team Kickoff
Meeting
1.2.3
Submit Project Plan
1.2.4
Finalize Contracts
with Vendors
1.2.5
Milestone: Project
Plan Approved
1.2.6
Project Kickoff
Meeting
1.3.1
Verify & Validate
User Requirements
1.3.2
Design System
1.3.3
Procure
Hardware/Software
1.3.4
Install Development
System
1.3.5
Testing Phase
1.3.6
Install Live System
1.3.7
User Training
1.3.8
Go Live
1.3.9
Project
Management
1.4.1
Project Status
Meetings
1.4.2
Risk Management
1.4.3
Update Project
Management Plan
1.4.4
Audit Procurement
1.5.1
Document Lessons
Learned
1.5.2
Update Files/
Records
1.5.3
Gain Formal
Acceptance
1.5.4
Archive Files/
Documents
1.5.5

German book chain Thalia Project
They are some of the products that we will certainly retail in our book shop;
o Trade books
o Religious products (including books)
o Textbooks
o Magazines and newspapers
o Retailing brand new books (including e-books)
o Retailing newspapers
o Retailing magazines along with other periodicals
· Retailing of letter head and other related merchandise (pens, pencils,
erasers, writing patches, notice boards, writing planks, crayons, water colors,
plaster of Paris, stick -- on, and cardboards ainsi que al)
Our Vision Declaration
Our vision is to set up an one stop book shop in Los Angeles - Ca and in other
cities in the usa of America.
o Our Objective Statement
Our mission would be to establish a book store company that will make
available a wide range of publications and stationeries from best brands at
affordable prices to the home of Los Angeles - Ca and other cities in the
United States associated with America where we plan opening our outlets
plus selling our franchise.
o Our Business Structure
German Book Store™ do not plan to start a book store company like the
usual mom plus pop business around the road corner; our intention
associated with starting a book store company is to build a standard guide
store that will be an one -- stop shop for household requirements which is
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German book chain Thalia Project
why we will ensure that all of us put the right structure in position that will
support the kind of development that we have in mind while establishing the
business.
We are going to ensure that we only employ people that are qualified,
honest, client centric and are ready to function to help us build a profitable
business that will benefit all of the stake holders (the proprietors, workforce,
and customers).
In fact, profit-sharing arrangement will be distributed around all our
management personnel and it will be based on their own performance for a
period of 5 years or more especially when all of us start selling our business
or running chains associated with book stores. In view of this, we now have
decided to hire qualified plus competent hands to take up the following
positions;
o Chief Executive Official (Owner)
o Store Manager
o Merchandize Manager
· Marketing and Sales
o Information Technologist
o Accountants / Cashiers
o Cleaners
Functions and Responsibilities
Chief Executive Officer - TOP DOG (Owner):
o Increases management’s usefulness by recruiting, selecting, orienting,
training, coaching, counseling, plus disciplining managers;
communicating ideals, strategies, and objectives; determining
accountabilities; planning, monitoring, plus appraising job results;
building incentives; having a climate for offering info and opinions;
providing academic opportunities.
o Creates, communicates, plus implements the organization’s eyesight,
mission, and overall path - i. e. top the development and execution of
the overall organization’s technique.
o Responsible for fixing costs and signing business offers
o Responsible for providing path for the business
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German book chain Thalia Project
o Creates, convey, and implement the organization’s vision, mission, and
general direction - i. electronic. leading the development plus
implementation of the overall organization’s strategy.
o Responsible for putting your signature on checks and documents for
the company
o Evaluates the success of the business
Store Manager:
o Responsible with regard to managing the daily activities shopping
o Ensure that the store service is in tip top shape plus conducive enough
to pleasant customers
o Maintains office materials by checking stocks; putting and expediting
orders; evaluating new products.
o Ensures procedure of equipment by finishing preventive maintenance
requirements; phoning for repairs.
o Updates work knowledge by participating in academic opportunities;
reading professional magazines; maintaining personal networks; taking
part in professional organizations.
Enhances division and organization reputation simply by accepting
ownership for achieving new and different requests; discovering
opportunities to add value in order to job accomplishments.
o Defines work positions for recruitment plus managing interviewing
process
o Carries out staff induction for brand spanking new team members
o Responsible for coaching, assessment and assessment of workers
o Interfaces with 3rd - party providers (vendors)
o Controls the sales ground inventory
o Ensures that products and products are correctly arranged
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German book chain Thalia Project
o Supervises the entire product sales staff and workforce
o Handles any other duty as designated by the CEO
Merchandize Supervisor
o Manages vendor relations, marketplace visits, and the ongoing
schooling and development of the organizations’ buying teams
o Helps to make sure consistent quality of products on our rack
o Responsible for that purchase of books plus stationeries for the
organizations
o Responsible for planning sales, checking inventory, selecting the
merchandise, plus writing and pricing purchases to vendors
o Ensures that the organization works within stipulated budget.
Product sales and Marketing Manager
o Manages external researches plus coordinate all the internal causes of
information to retain the organizations’ best customers and appeal to
new ones
o Models market information and analyze the particular volumes of
transactional information generated by customer buys
o Identifies, prioritizes, and gets to out to new partners, plus business
opportunities et al
o Responsible for supervising implementation, recommend for the
customer’s needs, plus communicate with clients
o Develops, perform and evaluate new programs for expanding increase
product sales
o Documents all customer get in touch with and information
o Represents the organization in strategic meetings
o Helps increase sales and development for the company
Information Technologist
o Manages the organization website
o Handles ecommerce aspect of the business
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German book chain Thalia Project
o Responsible for installing and repair off computer software and
hardware for that organization
o Manages logistics and provide chain software, Web machines, e-
commerce software and POS (point of sale) techniques
o Manages the organization’s SECURITY CAMERA
o Handles any other technological also it related duties.
o Accountant or Cashier
o Responsible for planning financial reports, budgets, plus financial
statements for the business
o Provides managements with monetary analyses, development
budgets, plus accounting reports; analyzes monetary feasibility for the
most complicated proposed projects; performs market research to
forecast styles and business conditions.
o Responsible for financial forecasting plus risks analysis.
o Performs money management, general ledger data processing, and
financial reporting
o Responsible for developing and controlling financial systems and
guidelines
o Responsible for administering payrolls
o Ensures compliance with taxation legislation
o Handles all monetary transactions for the organization
o Serves as internal auditor for that organization
Client Service Professional
o Ensures that all contacts along with customer (e-mail, walk-In middle,
SMS or phone) offers the client with a personalized customer support
experience of the highest level
o Through interaction with customers around the phone, uses every
chance to build client’s interest in the particular company’s products
and services
o Manages management duties assigned by the shop manager in an
effective plus timely manner
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German book chain Thalia Project
o Consistently remains abreast of any new home elevators German Book
Store™ products, promotional campaigns and so forth to make sure
accurate and helpful information comes to our customers when they
ask
Cleaners:
o Responsible with regard to cleaning the store facility all the time
o Ensures that toiletries plus supplies don’t run out associated with stock
o Cleans both the exterior and interior of the store facility
o Handles any other duty as designated by the store manager.
On the internet Book Store Business Strategy - SWOT Analysis
Our own intention of starting only one outlet of our book shop in Los Angeles
- Ca is to test run the company for a period of 2 in order to 4 years to know
whenever we will invest more money, increase the business and then open
some other chains of book shops all over California and perhaps furthermore
sell franchise through the United states and Canada.
We are very aware that there are several guide stores all over Los Angeles
as well as the same location where all of us intend locating ours, which
explains why we are following the due procedure for establishing a business.
We know that if a proper SWOT analysis is conducted for the business, we
are able to position our company to maximize our strength, leverage around
the opportunities that will be available to all of us, mitigate our risks and
become welled equipped to deal with our threats.
German Book Store™ employed confer with an expert HR and Company
Analyst with bias within retailing to help us carry out a thorough SWOT
analysis and also to help us create a business structure that will help us
achieve our own business goals and goals. This is the summary of the SWOT
analysis that was conducted with regard to German Book Store™;
o Strength:
Our location, the company model we will be operating upon (one stop
physical shop and online store), types of payment options, wide range of
publications and stationeries from nearby and international manufacturing
brand name and our excellent customer support culture will definitely count
like a strong strength for German Book Store™.
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German book chain Thalia Project
o Weakness:
A major weakness that may count number against us is the fact that we have
been a new book store within Los Angeles and we don’t have the particular
financial capacity to engage within the kind of publicity that we plan giving
the business.
o Opportunities:
The truth that we are going to be operating our own book store in one of the
most frantic school districts with the correct demographic composition in La -
California provides all of us with unlimited opportunities to market our items
to a large number of individuals.
o Threat:
We have been quite aware that exactly like any other business, among the
major threats that we are most likely going to face is downturn in the
economy. It's true that economic downturn affects buying power. Another
threat that may probably confront us is the introduction of a new book shop
in same location exactly where ours is located or even the introduction of a
mall where publications and stationeries are retailed et al.
Online Guide Store Business Plan -- MARKET ANALYSIS
· Market Styles
One notable trend within the retailing com book shop industry is the ever
altering consumer behavior and of course growing competition from e-
commerce plus alternative retailers like bulk merchandisers et al. This
particular trend is part of what exactly is responsible for the decline within
the revenue generated by guide stores companies.
Although these types of trends are forecast to keep over the next 5 many
years, a few book stores will take advantage of increasing demand for new
systems, such as e-readers. Past every reasonable doubt, the particular book
store companies that may successfully flow with the pattern and keep up
with consumer plus technology trends will definitely cost well in the coming
many years, while the continued decline within physical book sales could
keep the overall industry in constant decline.
In case you keep tab with guide store business and selling business
generally, you would possess noticed that It is now a common trend for book
stores in order to leverage on technology in order to effectively predict
consumer need patterns and to strategically placement their store to meet
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