University Project: RAILS Online Ticketing System Project Management

This project management assignment details the development of an online ticketing system for RAILS (Riverina Agriculture and Lifestyle Show). The project plan includes a measurable organizational value (MOV) assessment, defining the project's goals and value. It covers a scope management plan, outlining in-scope and out-of-scope elements, along with a detailed process for scope management. The assignment also features a schedule and work breakdown structure, including milestones, project activities, resource allocation, time estimations using a Gantt chart, and a budget analysis. Furthermore, it provides a project risk analysis and plan, identifying potential risks and mitigation strategies. A quality management plan is also included, describing activities for managing project quality. Finally, the project closure and evaluation section provides a closure checklist, and a project evaluation process. The assignment utilizes various figures to illustrate project activities, resources, time estimations, and the budget, along with an annotated bibliography and a list of references.

Running head: PROJECT MANAGEMENT
Topic- Riverina Agriculture and Lifestyle Show
Name of the Student
Name of the University
Author’s Note

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Table of Contents
Part 1: Measurable Organizational Value........................................................................................3
1.1 Summarization of MOV........................................................................................................3
1.2 Project value..........................................................................................................................4
Part 2: Scope management plan.......................................................................................................5
2.1 Scope of the project...............................................................................................................5
2.2 Process of scope management...............................................................................................5
2.3 Project resources....................................................................................................................6
Part 3: Schedule and work breakdown structure.............................................................................7
3.1 Milestone of each phase.........................................................................................................7
3.2 Project activities.....................................................................................................................8
3.3 Resources of the project.........................................................................................................9
3.4 Time estimation...................................................................................................................10
3.5 Budget..................................................................................................................................11
Part 4: Project risk analysis and plan.............................................................................................12
4.1. Project assumptions............................................................................................................12
4.2. Project risks and strategies for the risk management..........................................................12
Part 5: Quality management plan..................................................................................................14
5.1 Short statement on project quality.......................................................................................14
5.2 Description of activities for managing quality of the project..............................................14

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Part 6: Closure and Evaluation......................................................................................................15
6.1 Annotated Bibliography.......................................................................................................15
6.2 Developing closure checklist...............................................................................................15
6.3 Develop project evaluation..................................................................................................16
Bibliography..................................................................................................................................18
Appendices....................................................................................................................................20
Appendix 1: Annotated Bibliography........................................................................................20

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Part 1: Measurable Organizational Value
1.1 Summarization of MOV
Measurable organizational value is considered as the goal of the project that is utilized
for defining the value that is brought within the project by the team members. The MOV helps in
identifying various desired area of impact.
Rank Factor Metric Time frame
1 Operational Due to the development
of online ticketing
system, the operations of
the organization can be
easily managed.
2 months
2 Customer The influence of the
customers within RAILS
is considered as one of
the significant factor for
continuing with the
operation of RAILS. It it
is identified that with the
development of online
ticketing system, more
number of customers get
influences within the
business.
1 month

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PROJECT MANAGEMENT
3 Strategy The project managers
develop proper
integration within the
online ticketing system
in order to develop the
entire project
strategically.
2 months
4 Financial The money that is
invested within the
development of online
ticketing system by
Globlex helps in
boosting the income of
the organization
3 months
5 Social Social support is quite
necessary for the
organization in order to
promote the business of
the company.
2 months
1.2 Project value
The value of the project plan is provided below:
Better: Due to the development of online ticketing system with the organization
“RAILS”, the customers of the organization are able to get better facility as well as service of
online booking of ticket.

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Cheaper: It is identified that due to the development of online ticketing system within
the organization, the operation cost of the business gets reduced.
Faster: The newly developed online ticketing system within RAILS assists in decreasing
the response time of both the customers as well as the employees.
Part 2: Scope management plan
2.1 Scope of the project
The scope of the project is mainly divided into in-scope as well as out-scopes:
In-scope: The in-scope of the project is as follows:
 Development of online ticketing system within the organization “RAILS”
 Helps in providing facility the facility online booking for replacing the current system
 Assists in boosting the financial revenue of the organization
 To complete the entire project within 96 days.
Out-scope: The out-scope of the project are as follows:
 Proper facility of training must be provided
 Information about suppliers are not provided
2.2 Process of scope management
The scope of the project can be managed by utilizing process which are as follows:
Understanding project requirements: It is quite important to understand the
requirements of the project effectively so that the scope change within the project can be
managed easily.

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PROJECT MANAGEMENT
Tracking signs of project creep: The signs of project creep must be tracked effectively
in order to manage the scope of the project. It is identified that proper management of project
creep sign assists in lowering the chances of scope creep.
Account for changes within the scope: If the changes that are required to be done
within the project assists in incurring cost above the pre-determined amount then the budget of
the project must be increased by the project manager.
2.3 Project resources
The resources of the project are as follows:
People: The people who are involved in the project are as follows:
Resource Name
Max.
Units
Std. Rate Ovt. Rate Cost/Use Accrue At
Base
Calendar
Project manager 100% $35.00/hr $0.00/hr $0.00 Prorated Standard
Project planner 100% $30.00/hr $0.00/hr $0.00 Prorated Standard
Developer 100% $30.00/hr $0.00/hr $0.00 Prorated Standard
System tester 100% $25.00/hr $0.00/hr $0.00 Prorated Standard
Financial manager 100% $25.00/hr $0.00/hr $0.00 Prorated Standard
Human resource
manager
100% $30.00/hr $0.00/hr $0.00 Prorated Standard
Technical
engineer
100% $25.00/hr $0.00/hr $0.00 Prorated Standard
Risk analyst 100% $30.00/hr $0.00/hr $0.00 Prorated Standard

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Software requirements: The software tools those are required for implementing the
online ticketing system includes database management tool, workflow management tool,
reporting tool, communication tool as well as task scheduling tool.
Hardware requirements: The hardware requirement includes backup system, data
storage, processor and more.
Financial: In order to complete the entire project, the project manager requires the
budget of around $64,600. It is quite important to complete the entire project successfully within
this budget.
Part 3: Schedule and work breakdown structure
3.1 Milestone of each phase
Task Name Completion date
Milestone 1: Completion of project initiation phase Wed 2/14/18
Milestone 2: Completion of project planning phase Thu 3/1/18
Milestone 3: Completion of designing phase Thu 3/22/18
Milestone 4: Completion of system development phase Fri 3/30/18
Milestone 5: Completion of project testing phase Thu 5/3/18
Milestone 6: completion of project implementation phase Wed 5/23/18
Milestone 7: completion of project closure phase Mon 5/28/18

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3.2 Project activities
Figure 1: Project activities
(Source: Created by Author)

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3.3 Resources of the project
Figure 2: Project resources
(Source: Created by Author)

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3.4 Time estimation
Figure 3: Gantt chart
(Source: Created by Author)

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PROJECT MANAGEMENT
3.5 Budget
Figure 4: Time phase budget
(Source: Created by Author)

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Part 4: Project risk analysis and plan
4.1. Project assumptions
The assumptions that are made in the project are as follows:
 The entire project will be completed within the budget of around $64,600
 The project must be completed within the estimated time that is around 92 days.
 The project will be helpful in providing the facility of online ticketing the customers
 The entire operation of the organization will be improved due to the implementation of
online ticketing system
4.2. Project risks and strategies for the risk management
Risks Description Impact Probability Mitigation
strategies
Improper budget
estimation
Due to improper
estimation of
budget, the project
manager faces
difficulty in
completing the
entire project
within the
estimated budget
as well as time.
High Medium It is quite
important to
analyze the market
condition before
estimating the
budget of the
project.

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Improper
management
It is identified that
due to improper
management of the
project, it became
quite difficult to
complete the entire
project
successfully within
time.
High Medium It is very much
necessary to hire
experienced
project managers
so that they can be
able to manage the
activities of the
project quite
effectively.
Inappropriate
functioning of the
system
If the technical
manager is not
able to work with
the project then the
system will not be
able to function
properly which can
further create
number of
challenges before
the organization.
High High It is very much
necessary to test
the system before
using it for
managing the
business operation
as well as function
of the
organization.
Absence of proper
training facility
If proper training
facility is not
provided to the
project managers
then it is quite
High High It is quite
necessary to
provide proper
training facility to
the workers so that

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PROJECT MANAGEMENT
difficult for the
workers to manage
the project.
they can be able to
work effectively
with the newly
implemented
ticketing system.
Part 5: Quality management plan
5.1 Short statement on project quality
It is analyzed that the project follows number of key elements that helps in providing
quality based services to the clients including online ticketing facility as well as online payment.
In addition to this, the key element also helps in providing proper service culture, customer
experience, employee engagement as well as proper quality service to the customers. The key
elements that are generally utilized in order to form proper service culture as per the vision,
mission as well as organizational norms. The entire implemented system is found to be quite
effective in providing quality services to the clients and for managing the various services of the
customers. In addition to this, it is analyzed that service quality is generally based on strategic
plan that is mainly utilized by the organization in order to fulfill various objectives as well as
goals of the organization.
5.2 Description of activities for managing quality of the project
In order to manage the quality of the project following activities are generally utilized:
Validation testing: It is identified that validation testing is one of the method that helps
in illustrating the system within the development phase of the project. This method of testing is
mainly used in order to meet both the needs as well as requirements of customers and busness.

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Verification testing: This testing method or procedure is utilized in order to elaborate
that the online ticketing system that will be implemented within the organization is meeting
organizational rules as well as regulations. It is analyzed that if all the important aspect of the
project is fulfilled as per the organizational rules then the system will be implemented.
Part 6: Closure and Evaluation
6.1 Annotated Bibliography
Present in the appendix.
6.2 Developing closure checklist
Task Name Resource Names Signature
Development of business case
Project manager, Project
planner
Undertaking feasibility study
Financial manager, Human
resource manager, Project
manager
Establishing project charter
Project manager, Project
planner
Development of project plan
Project manager, Project
planner
Development of resource plan Human resource manager
Creation of financial plan Financial manager
Creation of risk management plan Risk analyst

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Development o quality
management plan
Project manager, Risk
analyst
Development of use case Technical engineer
Development of class diagram for
the system
Developer, Technical
engineer
designing interface
Developer, Technical
engineer
Coding Developer
Re -estimation of remaining project
Human resource manager,
System tester
Unit testing System tester
Integrating testing Risk analyst
System testing System tester
User training
Human resource manager,
Project planner
User acceptance testing Project planner
Post project review Project manager
Stakeholder sign off Human resource manager
6.3 Develop project evaluation
The project MOV will be evaluated by utilizing following processes:
 Identifying desired impact areas of the project
 Identifying desired project value

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 Developing proper metric for the project
 Setting proper time timeframe
 Verifying as well as getting agreement from the stakeholders

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Bibliography
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