Social Media Marketing Strategy Report for Onward Holdings Co Ltd

This report provides a comprehensive analysis of social media marketing strategies, focusing on Onward Holdings Co Ltd. It begins with an executive summary and introduction to the topic, followed by a review of the textile industry in which the company operates. The report then delves into Onward Holdings' marketing strategies, including competing and market gap strategies, and competitive advantages. A significant portion of the report is dedicated to researching and analyzing competitors' social media marketing approaches, detailing the use of platforms like Twitter, Facebook, and YouTube. A new social media strategy is proposed, based on the Five W's and One H communication model, aiming for a two-way communication approach to enhance customer relationships. The report also includes a social media monitoring plan and concludes with recommendations for Onward Holdings to leverage social media effectively. The report references key marketing concepts and provides insights into the practical application of social media in a business context, drawing on various academic sources.

Social media in marketing strategy.
S0CIAL MEDIA IN MARKETING STRATEGY
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Social media in marketing strategy.
Table of contents
Executive summary ……………………………………………………1
Introduction ……………………………………………………….……2
Review of industry in which the company is operating………….……3
Marketing and Competing Strategy …………………………….…….4
The Market gap strategy………………………………………………….5
General competitive advantage………………………………………….….6
Research and analysis of competitor’s social media marketing strategies ….7
Social Media Monitoring plan for the proposed strategy………………………8
Conclusion and Recommendations…………………………………………….9
Reference…………………………………………………………………10

Social media in marketing strategy.
Executive summary
A marketing strategy can simply be defined as forward looking approach mainly to
planning with the fundamental goal of achieving a competitive advantage over others and it’s
usually of long term basis (Abeza et al,2018). It primarily involves singling out the company’s
direction for the coming planning period say five or maybe ten years. It also reviews the firm
fully and its operating environment with a sole purpose of identifying new business opportunities
that could in any way help giving the firm a competitive advantage. Different business
enterprises use the marketing strategies which have been facilitated by the social media. Network
platforms nowadays are considering to increase the level of production by increasing the rate of
production in the business. The need to adjust to new technologies forms a cornerstone for every
business to survive. Therefore, social media in business environment plays key roles which if the
business adheres and follows it will expand to the high potential (Abeza et al,2018).
Introduction
Social media as a concept of sharing information’s has impacted so much on the
business. The use of social networks to advertise and also exchange business related information
has facilitated the expansion of the business at this century (Abeza et al,2018). The technology is
coming up with new innovations which are targeting various environments not forgetting the part
of the business which have experienced large effects commerce is now done through the use of
the technologies .This has boosted the production level in the business .Marketing in social
media is therefore a way that fundamentally see to it that companies promote their products and
services by a platform that is online through social media channels such as Facebook, WeChat,
snapchat Instagram many more basis (Abeza et al,2018). The social media basically creates an

Social media in marketing strategy.
avenue in which companies and firms can communicate and also tap a much larger market that
may not be possible in traditional marketing channels such as advertising.
We are going to discuss briefly about Onward Holdings Company LTD, social media marketing
strategy.
Review of industry in which the company is operating
Onward Holdings Co LTD is a company that manufactures and sells men’s, women and
also children’s clothing products in various parts of the globe including Europe, Japan North
America and Asia (Kaplan & Haenlein ,2011) Alongside manufacturing clothes Onward
Holdings also provides accessories uniform, health related and also other cosmetic products. It
also sells pet supplies and promotional goods. It’s simply in the textile industry.
Marketing Strategy of Onward Holding Co Ltd
Marketing strategy is basically one greatest functional strategy of every company which
collectively sees to it the overall business strategy (Kim & Ko ,2012). It ensures that ensures a
control of key marketing relationships with competitors. Some of the marketing strategies that
Onward Holdings co ltd uses are enlisted below;
The Competing strategy by market share
It’s basically divide into two, the market leader strategy and the market for the actor
strategy. Onward Holding uses only the first one The first one is where the company is far ahead
of the competitors and therefore has taken a considerable large share of the market (Kim &
Ko ,2012). This basically gives one the freedom of choosing to compete or not against their
competitors. We can simply say that the market leader has more options that the others to

Social media in marketing strategy.
drastically increase the market share this means that they have a greater power of attracting more
customers and also encourage existing customers to buy more. Onward Holdings uses this
strategy since its far much ahead of its competitors (Armstrong et all,2015).
The Market gap strategy
This strategy is among one of the commonly used method by Onward holdings. Its
commonly used mainly because its suitable in almost all markets. As we all know the primary
goal of competition is to adapt to strategically adopt to certain market segments that are strategic
of small consumers (Armstrong et all,2015).
Basically its proven that volume of sales in the lesser market target is not large traditionally, but
the filler of the market gap usually operates very advantageously. Despite the fact that this
method is used by small business also Onward Holdings uses it as well and they are generally
focused in segments of the market that are small and are trying to meet their needs as well
(Lipsman et al,2012).
The General competitive advantage in the acquisition strategy
Mainly categorized into three; the Leadership expenditure strategy, where the firm
primarily focuses all its operations on resources which only guarantee lower cost in the industry
in which it working in. Usually the company’s ability to effectively control all its available
resources to strategically achieve lower operational costs in the industry and also acquire very
important long term competitive advantage (Stelzner,2014). There is also the Differential and the
concentration of cost strategy where the company only concentrates on its uniqueness and mostly
its always aimed to differentiate the products offered by the company so that customers would
see it as unique.

Social media in marketing strategy.
The last but not least is the Concentration of the cost and the differentiation where the company
solely focuses on its effort on any aspect of a restricted area of competition within that industry.
Here the objective is a segmented market and serving it much better than competitors.
These marketing strategies are used by onward holdings co ltd because they are very
advantageous and they greatly give the company an upper hand over its competitors
(Saravanakumar & SuganthaLakshmi, 2012).
Research and analysis of competitor’s social media marketing strategies
Among the biggest competitors of onward holding company limited in the textile
industry. The mostly commonly used social media tools used for social media marketing are
discussed below (Ngai et al,2015).
Through twitter. This microblog was first launched in March 2006. Users can only post updated
up to 160 character. There are more than 510 million twitter accounts worldwide and this makes
it a tool for social media marketing.
Through Facebook. This was found by Mark Zuckerberg in 2004 with an aim of making the
world and people more open and connected. Facebooks allows companies to create pages where
customers join and communicate with the company’s representatives (Durkin et al,2013).
In these pages’ companies the company offers special products and deals at discounted prices.
Facebook creates a platform where customers express their feelings about a product and also
keeps them excited about the company.
By use of YouTube. YouTube was launched in 2005 and is one of the leading video sharing
site in the world. Here company’s post short videos of their items and can even go to the extent

Social media in marketing strategy.
of demonstrating some of their uses, customers then go ahead and watch these videos which in
turn creates a very great impact since they can ask questions and get clarifications through this
online platform by commenting (Bélanger et al,2014).
New Social Media Strategy for onward holding co ltd
Social media makes use of the so called inbound marketing, where the company makes
itself easily found online. This marketing type basically depends on customers finding out the
company and its services instead of forcing the information about the company to the customers.
The social media marketing strategy that I have developed for Onward Holding co ltd is the five
W’s and one H Communication Model –why, who, where, when what and how (Filo et al,2015).
This strategy will make it possible to have a communication that is two-way instead of having
traditional communication that is one-way. Mainly due to the fact that Onward Holdings
company knows that the relationship with their customers more so the esteemed ones is the most
important and valuable asset. This proposed strategy provides structure to social media
marketing by assisting in answering vital questions like, why communicate through social media,
where to start, when to communicate, what to communicate, who to communicate to and most
importantly how to communicate (Eagleman,2013). All this revolves around the target market
and how to find keep and sustain the right customers therefore ensuring an upper hand against
our competitors. This would be very advantageous to Onward Holdings considering the fact that
some of its competitors don’t even have a solid social media marketing strategies apart from just
posting their goods.
It’s very clear that without the right kind of information and content then social media marketing
will be of no use at all. This proposed strategy however sees to it that all this is taken care of.

Social media in marketing strategy.
Social Media Monitoring plan for the proposed strategy
The newly proposed strategy is the Five W’s and one H and once the social media
campaign has begun there should be frequent check-ups on how the campaign is performing
(Boley et al,2013).
Basically this would be made possible by use of preferred analytic tools to find out various
important information like who’s reading commenting and reacting or even reposting on our
social media posts.
Furthermore, there can be use of insights to find out exactly at what time are fans online and how
many of them are actually seeing our posts and who’s liking and commenting on them
Google analytics can also help us know who’s viewing or maybe engaging with our web pages.
Twitter has the hootsuite an easy to monitor dashboard. It’s often very easy to see exactly what
customers and the general public are saying about our products thus giving us an advantage
(Boley et al,2013).
Finally, all these listed analytics should be matched with the strategies goals to see to it that
indeed progress is being made or not.
Conclusion and Recommendations
It can be concluded that any business should first start by defining what its aiming to
achieve in social media marketing. Each goal to be achieved should be realistic specific and
measurable.
Social media can help in achieving business goals in various ways such as increasing the traffic
of the website, constructing conversations, improving brand awareness, creating identity of the

Social media in marketing strategy.
brand and increasing interactions and communication and very important audiences
(Constantinides,2014).
What is fundamental and most important in social media marketing is ensuring that your posts
are done regularly and that they provide valuable information that is likely to capture the
attention of an ideal and potential customer. These posts maybe inform of images, infographics
or even videos.
It’s also very important to check on competitors and trying to find a way of countering them at
any cost without breaking any ethical codes whosoever (Andzulis et al ,2012).
Onward Holding company Ltd can achieve so much by embracing this proposed social media
marketing strategy and clinging onto it. It’s very evident that Facebook is one of the platforms in
which Onward Holding has many followers and by utilizing this opportunity fully then it’s likely
to improve and increase in terms of customer growth.
It’s been noted that also twitter is another platform where Onward Holding id doing really great
and its followers is growing with time. This proposed strategy will do nothing than just boost and
help the company improve on that (Killian & McManus ,2015).

Social media in marketing strategy.
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