Report on Operation Management: Approaches, Factors, and CSR

This report examines operation management, focusing on the UK-based employee-owned organization Rollinson Knitwear. It defines key operational management approaches, including Six Sigma, Lean Production, and Queuing Theory, and explores various approaches such as Total Quality Management, Just in Time inventory, and Continuous Improvement (Kaizen). The report highlights the importance of operation management in transforming raw materials into finished goods, process design, logistics, and capacity management. It further analyzes the impact of business environment factors, including corporate social responsibility, culture, ethics, and sustainability, and the significance of stakeholder relationships in organizational growth. The conclusion emphasizes the importance of effective leadership and management in achieving organizational goals. The reflection highlights the learning experience, emphasizing the development of skills in team management and adaptability in a competitive marketplace. The report provides references to support the analysis.

Management and
Operation

Table of Content
• Introduction
• Key approaches of operation management
• Importance and value of operations management
• Operational management approaches
• Total quality management
• Importance and value of operations management
• Factors in business environment that impact on operational
management
• Corporate social responsibility:
• Culture
• Relationship with stakeholders
• Conclusion
• Reflection
• References

Introduction
Operation management is chiefly concerned in planning, organizing
and supervising regarding production, manufacturing and services in
better way. This report is based on Rollin-son Knitwear which is an
UK based employee owned organizational established in year 1935.
This presentation is gong to define key approaches of operation
management as well as its value or importance in an organisational
context. It will also determine factors of business environment that
has direct impact on operational management of firm.

Key approaches of operation management
Operation management is an area of management related with
designing and controlling various processes of production and
redesigning products and services. There are various theories of
operation management that are as follows:
 Six sigma
 Lean production
 Queuing theory

Operational management approaches
Different operational management approaches:
In an organisation there are various kinds of operational management
approaches should be used that are as follows:
 Total quality management
 Just in time inventory
 Continuous improvement (Kaizen)

Total quality management
Total quality management:
Total quality management which is an management approach for
long term success by giving customer satisfaction. In that process all
members of an organisation participate towards improving works and
processes to give best products, services and culture in organisation.

Importance and value of operations
management
Operation management is very much important for an organisation and
plays various functions that helps to reach at desirable outcome for
an organisation. There are some important functions of operation
management that helps in achieving business objectives that are as
follows:
• Transformation of raw material into finished goods

Cont...
Process design
Logistics and inventory management
Scheduling
Capacity management

Cont...
Process design:
Process design is one of important function of operation management
in which involves choice and sequencing of units to get desirable
physical and chemical transformation of products and services in better
way.

Factors in business environment
Contemporary business environment is in present world is very much
competitive to develop products and services in best manner and
pricing it in attractive way to build it in accessible form. There are
various dimensions of contemporary business environment in
context of leadership and management with stakeholders to meet
their needs and wants in proper way.

Cont...
Relationship in context of leadership and management:
 Corporate social responsibility
 Culture
 Ethics
 Sustainability

Corporate social responsibility
CSR activities are very much important for an organisation to build
loyalty and faith in front of their consumers base by building products
and services as per the need of consumers. With spend some sort of
money on their welfare of society so that they become loyal consumers
towards organisation.