Operation Management: Leadership Roles in Achieving Business Goals

This report examines operation management functions and leadership processes, highlighting their interrelated roles in achieving organizational goals. It emphasizes key approaches such as quality management, Six Sigma, and lean production, and their significance in enhancing business efficiency and quality. The report also discusses the roles of leaders and managers in improving operational efficiency through corrective measures, staff development, and motivation. Aldi's objective of enhancing product quality and customer satisfaction is used as an example of how operation management techniques can be beneficial. The conclusion underscores the importance of motivation in improving employee efficiency and achieving business objectives.

Operation and
Management

INTRODUCTION
• In this project there are some
management functions and
leadership process.
• Both are interrelated with each
other but both have different roles
in the organisation.

P4 Key approaches of the operation management
• Quality Approach defines the
way to produce better quality
of product for the
organisation.
• With the help of this approach
managers and leaders can
determine actual quality of
their business.

Conti...
Aldi can enhance its quality and
efficiency with help of several
approaches of the operation
management which are as
follows-
Six Sigma
Lean production-
Total quality management-

conti...
• Six Sigma- It is method that provides organisations tools to
measure and improve the capability of their businesses
processes.
• With assistance of this technique, firm can increase its
performance and decrease in process variation lead to defect
reduction and improvement in profits, employees morals and
quality of products or services.

P5 Significance of the operation management in
acheiving business objective
• Operations management is primary concerned with effective
and efficient as it is a process specially used for practical
nature.
• It is very important process enhance the marketing team plays
a crucial role in understanding what customers want and how
they can fulfil it.

Conti..
• Operation management ensures that an organisation is
conducting business at peak efficiency and ability.
• It includes the development and use of resource that are
necessary for a company to deliver goods and services
to its customers.

M3 Role of leader and manager in improving
efficiency of operational management
• Leaders and manager can achieve efficiency only when they
gona take corrective measures against mistake done by
subordinates.
• So that they can maintain operation management and
successfully achieve business objectives in hard time.
• Providing development opportunities to staff members also
helps to improve efficiency.

Conclusion
• In this project readers can find manadement functions and
leadership process from which they can analysis the roles and
responsibilities of manager and leader of the organisation.
• Activities of both manager and leader are interrelated with
each other.

Conti..
• Aldi have major objective is to enhance the quality of
product and services and deliver effective customer
satisfaction.
• Thus, for cited venture, operation management
technique can help in large manner.

Cont..
• Motivation also plays a vital role for the organisation to
increase efficiency level.
• It helps in achieving the business objectives by considering all
this situations.
• Motivation technique of manager also improves employee's
efficiency which is beneficial for the business.

REFERENCES
• t: Operations, strategy, and information technology (p. 4). New
York, NY: McGraw-Hill.
• Alderton, P. and Saieva, G., 2013. Port management and
operations. Taylor & Francis.
• Slack, N., Brandon-Jones, A. and Johnston, R., 2011. Essentials
of operations management. Financial Times Prentice Hall.
• Heizer, J., 2016. Operations Management, 11/e. Pearson
Education India.
• es, A. and Johnston, R., 2011. Essentials of operations
management. Financial Times Prentice Hall.
• Heizer, J., 2016. Operations Management, 11/e. Pearson
Education India.

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