Operation Management Principles, Apple Case Study and Analysis

This report delves into the core principles of operation management, emphasizing their role in achieving organizational goals and enhancing efficiency. The report examines various aspects, including organizational structure, fundamentals, variance, causality, managed passion, humanity, success, and change, all within the context of Apple's operations. It highlights the interconnectedness of processes, the importance of data-driven decision-making, and the application of methodologies like Six Sigma's DMAIC approach (Define, Measure, Analyze, Improve, Control) to improve product quality and service delivery. The report also discusses the significance of setting targets, effective execution, and continuous improvement in achieving desired outcomes. The analysis emphasizes the importance of adaptability, employee training, and strategic management in fostering a successful and harmonious operational environment, particularly in a competitive market like the technology sector.

OPERATIONS AND PROJECT MANAGEMENT
INTRODUCTION
Operation management is branch of administration of business
practices that works on creating and enhancing efficiency of
organisation. It focusses on transforming materials, resources
into goods and services to maximise profits and efficiency in
organisation by bringing harmony. This report based on
operations and management of Apple.
OPERATION MANAGEMENT PRINCIPLES
OPERATION MANAGEMENT
The principles of operation management that helps to
organisation to achieve its goals and objectives are defined
below:
 Reality
 Organisation
 Fundamentals
 Accountability
 Variance
 Causality
 Managed Passion
 Humanity
 Success
 Change
Organisation: In every organisation all processes are interconnected to each other. To achieve targets and goals majorly contribution of
all resources is required jointly in proper way in Apple. For example, in case of Apple all systems and processes are interconnected with
each other so that effectiveness should be achieving.
Fundamentals: Operations management follows the Pareto rule in which majorly success comes from strictly maintaining records and
functioning, and remaining part of success comes from launching new techniques in process and functioning in Apple.
Variance: In any organisation there are variety of resources that encouraged them to taken them simultaneously in bringing creativity
and harmony in Apple. For example, in case of Apple to get best software in that case they have to integrate different resources in
proper according to demand.
Causality: In organisation to eradicate problems from their root it is very necessary to find out the cause of problem and drive
permanent solution of problem in Apple. For example, in Apple in India they have to launch premium phones so that consumers easily
purchase them.
Managed Passion: To attain potential objectives and goals in Apple there is need to manage passion level of employees if it is not in
them then provide training and other teachings that enhance their creativity level in Apple. To manage passion level of employees there
is need to give proper training and development so that they easily adopt them. For example, in Apple to manage passion level of
employees there is need to give proper training and development so that they easily adopt them.
Humanity: Manager have to know problems of organisation and try to solve them before that they create a huge loss of enterprise in
Apple. Apple faces problem of imitability that rivals copy their features at less price for that managers have to consult with top
management and find out proper solution for that. For example, in case of Apple faces problem of imitability that rivals copy their
features at less price for that managers have to consult with top management and find out proper solution for that.
Success: In case of Apple success defines that everything it does in awesome manner. So to comply with success there is need to
monitor each and every attribute. For example, in case of Apple success defines that everything it does in awesome manner.
Change: Change in organisation always troublesome and difficult to adopt for everyone. On other hand it is beneficial for everyone in
businesses so managers for the benefits of other have to embrace changes in Apple to bring harmony. While adopting changes there is
need to give proper training and development to their employees so that they feel motivated. For example, while adopting changes there
is need to give proper training and development to their employees so that they feel motivated.

OPERATIONS AND PROJECT MANAGEMENT
Six sigma is disciplined, statically and data driven approach that works to
eradicate errors in the production process or services. It is incorporated by
Motorola in middle 1980s to improve brand quality and services. This one
of the popular management approach that works in general electric in 1990s.
Many companies in world adopt that technology to improve its system and
manufacturing techniques.
It works on the approach of DMAIC that are define, measure. Analyse and
improve with control of resources.
Define: In define includes managers defines customer needs and
expectations that are necessary to know the requirements of potential
consumers. For that it is necessary to collect important data and information
to protect self-interest of people and accomplish their goals and objectives.
For launching a new product and services that is very essential to know that
available resources are sufficient or not in Apple.
Measure: In measuring stage managers observe the potential data and
information about needs and wants of consumers and after that brings
innovation in products. In measure they evaluate the current trends and
potentiality of these trends. And how much they success in market and what
type of resources requires to achieve targets and missions in Apple.
Analyse: In process of analysation marketers search the problems that arise
in while launching a new product and services in existing or new market. It
helps in proper measuring the data and information that requires to eradicate
the loop falls that exist while producing goods and services in businesses.
Improve: In that process the necessary improvements that require to attain
goals and objectives to attain business objectives in Apple. It took necessary
resources and modifications which require to attain objectives.
Control: In that phrase overall control on product and services should be
controlled in the proper manner.
CONTINUOUS IMPROVEMENTSIX SIGMA
Establish targets: To bring continuous improvement in new product launch or for existing product then it is very
necessary to frame targets and objectives to bring accomplishment results in organisation. In organisation first of results
should be targeted in proper form and then give and distribute the targets and objectives to their subordinates and also
distribute some authorities to the subordinates so that they can take actions on their behalf that give them satisfaction and
morale. On other hand targets should be measurable and accomplish easily and beneficial for the organisation to obtain
their objectives in Apple.
Execution: In execution stage the plans and policies should be understood very much care and then implement on small
scale so that results should be observe. In that case the results should be measurable and observable and give indication that
they are achievable or not. After evaluation of that then whole program and plan should be launch at large level. So that
risk can be ignoring.
Comparison between actual and standard results
In that stage the actual results should be compared with the results of standard results. So that managers can be eliminate
loop falls that exist in the improvement plan and necessary reforms should be implemented.
Actions to improve performance: In that phrase the necessary reforms should be implemented after evaluation of each
and every aspect.
Continuous improvement plan and its effect: Continuous improvement plan is very necessary to accomplish the goals
and objectives of organisation by satisfying needs of consumers. It defines about current and future trends of market and
their potential market share in recent market. Continuous improvements bring harmony in organisation and deeply evaluate
needs and wants of consumers and on behalf of satisfy their wants. Organisation by adopting different promotional
activities they can achieve their potential consumers and grab large market share. It also helps in gain competitive
advantage to their customer and help them to organise their resources in proper manner.
Strategies for implementation of continuous improvement plan: There are many strategies that helps in achieving
continuous improvements plan in organisation. The strategies are as follows:
Good employee and employer relationship: The effective strategy to make continuous improvement in production is
good relationship between employer and employee that brings harmony in organisation. Employee engagement plays a
major role in business development and achieve their goals and objectives.
Communication channel: With the help of communication channel, an organisation can enhance proficiency level of its
products and services. Communication is very big source to bring harmony in organisation to achieve its goals and
CONCLUSION
From the above leaflet it has been concluded that operations and project management plays a crucial role in bringing
quality and efficiency in organisation products and services. With operation management, organisation can bring harmony
in production process.
SIX SIGMA
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