Operation Management Approaches, Importance, and Value at Unilever

This presentation provides an overview of operation management, focusing on its application within Unilever. It begins with an introduction to operational management, emphasizing its role in transforming inputs into desired outputs. The presentation then explores key approaches, including Total Quality Management (TQM), Just-in-Time (JIT), and Lean Management, highlighting their impact on productivity and efficiency. It also examines the roles of managers and leaders in implementing these approaches, showcasing how Unilever utilizes them to enhance product quality, reduce waste, and improve decision-making. The presentation further discusses the importance and value of operation management in enhancing profitability and ensuring effective resource utilization within Unilever. It concludes by summarizing the essential role of operation management in achieving company objectives, emphasizing the collaborative efforts of leaders and managers.

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Management And
Operations

Content Layout
• Introduction
• Key Approaches to Operation Management
• Value and Importance of Operation Management
• Conclusion
•

Introduction
• Operational management is considered as most important function of a company
which concerns with transformation of input into desired output. It combines various
resources of business like manpower, capital, machinery, raw material and more, to
transform into value added services
• The present PPT is based on key approaches to operation management and
importance and vale of operation management

Key approaches to operations management
Operation management is defined as an important area in a organisation which helps in
designing and operating business functions in the process of production of products and
services. It serves as an managing process which converts material into products and
labour into services. Mentioned below there are three approaches that helps a leader to
increase their leadership skills to work towards company objectives. Key approaches of
operation management are as follows:-
• Total Quality management
• Just-in-time approach
• Lean management

Cont.….
• Role of Managers: Managers are those individual who manages and control
functions and activities of organisation in order to increase productivity and
performance of workers and company. Manager perform different kinds of activities to
maximise growth. In Unilever managers use just-in-time approach to decrease their
wastage and enhance quality of products and services. Managers plays very important
role in any company so they have to keep on enhancing their skills to formulate
company functions smoothly.
• Role of Leaders: Leaders are those person in organisation who guide and
motivates and individual to perform any task. Leaders in Unilever take advantage of
total quality approach to improve their decision-making skills and make continuous
improvement in their working process.

Importance and value of operations management
• To enhance profitability and productivity of Unilever they ensure that resources whether
raw material or employees are utilized in effective manner and this can be achieved by
using operation management
• Within Unilever operation management plays important role and has its own importance.
It is discussed below:
• To intensify productivity Unilever uses operation management. This factor helps in
measurement of productivity of employees and managers and how they are utilised
effectively and efficiently within complete operations of organisation.

Cont.……
• Supervision, management, organisation, production and manufacturing processes
are accumulated within operation management of Unilever. All activities and
operations happening within organisation are managed by manager.
• It is mandatory to manage operations conducted within Unilever so that a
confirmation is provided whether products developed by them satisfy customers'
and their needs are met. If this happens then product will be rapidly sold.
• Manager of Unilever ensures that resources are utilized effectively and wastage
of any kind of resources whether it is of human or raw materials is avoided.
Manager makes sure that issues like designing, maintenance and operations are
handled with maturity and a proper solution to random problems is formulated.

Conclusion
As per the above mentioned report, it has been concluded that operation management is an
essential process in any organisation which helps in creating material into products and
labour into effective services. In order to achieve all roles and responsibilities of this
function, leader and managers have to perform different task in order accomplish company's
objectives.

References
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