Operation and Project Management: Tesco, Crossrail Project Analysis

This report provides a comprehensive analysis of operation and project management principles, focusing on their practical application within the context of Tesco and the Crossrail project. It begins with an explanation of operation management principles as implemented by Tesco, followed by an analysis of these principles. The report then proposes a continuous improvement plan, evaluating its importance and incorporating lean principles and six sigma methodologies. Furthermore, it applies the product life cycle steps to the Crossrail project, evaluating project methodologies, tools, and leadership. The report critically analyzes the effectiveness of the product life cycle, including theories and practical considerations for large and small projects, and concludes with an evaluation of the overall effectiveness of operation and project management strategies. The report also covers topics like six sigma, lean principles, and the product life cycle, providing a detailed overview of the concepts and their application.

Operation and project
management

Table of Contents
INTRODUCTION...........................................................................................................................3
P1) Explain the implementation of operation management principles in the context of Tesco.
.....................................................................................................................................................3
M1) Analyse the implementation of operation management ....................................................5
P2) Make a continuous improvement plan based on the review and critique of operations
management principles................................................................................................................6
M2) Evaluate the importance of a continuous improvement plan..............................................9
P3: Apply every steps of product life cycle in Cross-rail project...............................................9
M3:Evaluate the principle of the project methodologies tools and leadership with in product
life cycle....................................................................................................................................11
P4: Critically analyse the effectiveness of the product life cycle.............................................12
M4: Critically analyse how the use of suitable theories, or models in the product life cycle
will differentiate between large and small level projects..........................................................13
D1 Explain accurate theories and models to justify strategies of a continuous improvement
plan............................................................................................................................................13
D2: Evaluate critically the product life cycle through theories and practical consideration of
its effective................................................................................................................................14
CONCLUSION .............................................................................................................................14
REFERENCES..............................................................................................................................15

INTRODUCTION
Operation and project management deals in as plan of action business in which issues is
going on systematically. Project administration involves the planning, organising, controlling
and motivating resources to acquire the specific goals. (OPM) operation and project management
works in groups to give their outcome in excellent way to select their aims and objectives and
keep stand on their mission and vision. It uses the various factors to work on the task. The major
factor of operation and project management which is supply chain management, it involves the
affect or effect of latest technology which is e commerce, RFID etc. It include the supplier base
improvement, service quality examination, logistic management, reverse logistic issues, elements
of operation strategy and influence of firm outcome. It uses the techniques and tools, maturity
models to give give performance in ethical manner. This report include the review and critic
implementation of operations management principle with in organisational perception,
continuous improvement on plan based, it also involves the six sigma methodologies, concept,
theories and studies of models along with their aims which conduct the theoretical and
informative research on problems related to the help of development of the operation and project
management in the organisation(Anderson, Leary and King, 2018). In the context of the cross
rail project which is delivering the Elizabeth line, which is the biggest railway infrastructure
which under comes in second scenario. This report also divided into two parts first one is
operation management and second one is project management, in first part include the TESCO
company and second is given(Ahmad, R. and Soberi, M.S.F., 2018).
P1) Explain the implementation of operation management principles in the context of Tesco.
Tesco is a retail organisation which give their excellent business operation function in
the United kingdom with other European countries. Organisation faced so many
difficulties but after struggling, organisation able enhance the expansion of business
functions in whole Europe plus UK. The operation management in the organisation is
requires to be changed in that way to do promotion in efficient manner of its activities.
The organisation is well famed hype in retail area the major emphasis is on its method
to enhance the retrial enterprises in unexploited potential area of the market place
(Brewer, J.L. and Dittman, K.C., 2018).

Operation & operation management: It is a set of in related or interactive relations
that transform input into output. Operation management occurs the administration of
enterprises functions to make the highest level of effectiveness in the company. It is the
modification of material and labour in the relation of product and services to make the
best profitability in the organisation. It involves the use of resources from employee
material, equipment and technology. Operation management also concerned with
planning, staffing, directing and operational activities in ethical manner. It includes the
responsibility to assuring that particular operation work are significant in relation of
proper utilization of resources as well as meeting consumer necessity(Estelles-Miguel,
and et .al2019).
Operation vs operation management:
BASIS OPERATION OPERATION
MANAGEMENT
Meaning Operation includes business
function such as retail,
production etc.
The operation management
includes the process of
managing all enterprises
functions in an effective plus
an ethical manner.
Objectives The objective of operation is
short term objective which
brings accomplishment in a
business effectiveness to its
very long term objectives. It
must be particular in term of
guideline, rules, terms and
conditions etc.
The operation management
objective includes the cutting
cost in each and every process
outcome in enhancing
efficiency.
Importance Operation determine the
scheduled of resources that are
necessary to meet the
It is very important to change
the overall productivity,
profitability ratio of the

enterprises problems. enterprises.
Tesco produce quality services in terms of providing customer satisfaction and retain them for
long term. They provide three major services that are Product services, financial
services and groceries related services in various countries. They take online orders also
to full fill consumer's needs and expectations. Their logistic team play huge role in
delivering products in specific time period. They adopt green marketing concept to
reduce or avoid extra expenses in production and use optimum resources to avoid any
wastage. Company hire skilled and talented candidates for improve organisation
performance and enhance growth rate. After recruiting they conduct some training
programs to provide a job role, work process and responsibilities towards Tesco so they
can accomplish common business objectives and goals.
M1) Analyse the implementation of operation management
what is six sigma?
Six sigma involves the business outcomes and improves the strategy which is used to
enhance the business profitability, it reduces the cost of poor quality, and modify the
effectiveness and efficiency of all production which meet even exceeds consumers,
need, demand or expectation(Fewings, P. and Henjewele, C., 2019).
Methodology of Six sigma in operation management?
Six sigma defined as the applied mathematics unit of measurement, that identify the
capability the process to acquire defect free outcome, which has quality to produce
goods with around 3.4 defects per million, which is a global class result. It also occurred
as a high performance data driven plan of action in identifying the root causes of
enterprises difficulties and solve out them. In the relation of operation management lean
principle of six sigma is a tool which do the equal team working towards the goals and
to improve outcomes through ethically reducing waste, removing the variation. It
involves the lean manufacturing,lean businesses and six sigma to get rid of various kind
of waste such as: imperfection, complete manufacture, wait, non utilized talent,
transportation, inventory motion and extra processing. It also provide the overall frame
work of the organisation civilization change(Hai, C., and et .al 2019).
Lean principles

There are various principle of lean, it defines the value to realize the basic principle of
elaborating consumer value, it is essential to analyse what value is. It shows the
direction on value course, the second lean rule is analysing and mapping the value
stream. It creates the flow, the following plan of action is assure that the rate of
remaining steps which run effectively or smoothly without any interruption, delays and
difficulties. It open pulling stock list occur one of the huge wastes in any manufacture
system. The aim and objective of pull based system is to limit inventory and (WIP)
work in process. In last peruse perfection, it create lean thinking and continuous process
improvement a part of the organisational culture (Heldman, K., 2018).
The lean principles allows the higher authorities to discover inefficiencies in the
organisation and deliver the best value to the consumers.
P2) Make a continuous improvement plan based on the review and critique of operations
management principles
Continuous improvement plan is a method there is no beginning and ending. It works in
circular motion which never stop. This strategy or plan is implemented at each and
every level of functions to take actions on their comments or response. There are four
step of quality assurance model which involves the plan, check, do, plus act.
Lean principle

It make improvements in efficiency, productivity, plus scrap and material cost to
improve the competitiveness, and it involves the five principle of lean which is given
below:
Identify the
values
The basic principle of lean is to identify the values of consumers which they
looking forward to pay.
Mapping value
stream
It involve all the strategies which take goods and services by any process.
The objective is to determine each and every step that could not make value
plus then find methods to get rid of the system.
Create flow The next step is looking forward sure about the flow of remaining process
which keep going on efficiently without any challenges or interpretation.
This will give a big profit in relation of productivity plus efficiency.
Establish pull In this principle there is no limit of inventory through ensuring the needed
substantial plus detail are available for efficient work flow.
Seek perfection After completing the four stages, it build lean intelligent plus constant
process improvement a part of culture of the company.
Regularly improvement plan
Basis Existing
methodology
Proposed
methodology
Timeline Action plan Higher authorities
Cost Organisation
currently
taking the
variance
principle for
cost
effectively.
They provide
sweat shirt in
two
categories
Organisation
looking forward
on reduce the
production cost
at the time of
launching new
goods plus
services. It will
help in available
good at nominal
price to
In this
project, the
assumption
time will be
2 to 3 years
because, first
of analyse
the area,
measure the
dimensions,
requirement
It includes
outlines
actions,
blueprint and
the major part
is cost factor to
accomplish the
project goal.
Firstly measure
area, material
requirement
Project managers are
looking forward to
install technological
things for example
track radiance,
frequency meter, and
also reduces the cost,
in technological
prospects there is
labour efficiency is
down, so this thing

which is
made from
cotton plus,
polyester but
they unable to
reduce the
retailing cost.
It is time
consuming
process
because of
cost factor
company
need
convince
power to give
a reason for
purchasing
consumer. It
enhance the
purchasing
power of
customer. But
this is exist for
an particular
time frame not
for long term.
of raw
materials
and many
other things
which are
essential for
the project.
However,
time
management
plays a
crucial role,
project
management
have to
make
schedule and
divide their
on timely
basic which
should be
covered as
per the
assumption
time.
and included
overall cost,
but this project
directly deals
with
manufacturer
because it
requires high
massive
material, if
project team
will purchase
directly
provider. It
will save cost
which
beneficial for
the team. Other
factor is
organization
have to utilize
high
technological
implementatio
n project
because it
reduces time
consuming as
well as cost
because
process will
will give advantage to
the project.
Manufactures leads
the authority about
raw material and
marketing manger is
responsible for
promote the goods and
services. The
responsible person are
willing to install the
material in nominal
prices that will give
appropriate outcome.

run smoothly
and efficiently.
Qualit
y
For making of
high quality
of product,
organisation
using the
accountability
methodology.
They wiling
to use
decision with
the
involvement
of only
manager,
senior
manager not
participate
their workers
along with the
stake holders.
They must adopt
participative
management at
their work of
place to involve
all group
member to greet
their opinion
plus suggestion.
In which it help
in producing
better quality of
goods plus
services.
This project
includes
appropriate
time with in
assumption
time period.
To
incorporate
participative
management
, it includes
incorporatin
g and
training
managers
about this
theory which
will require
8 months.
Work must be
done on time
table basic.
Managers have
to make proper
allotments of
work including
labour on shift
basis.
Higher authority are
responsible for good
quality product as well
as their services which
gives positive impact
on their work and its
team.
Safety Realistic
principle is
following
launching
latest
machinery in
single bed
which helps
Organisation
must focus on
problem of the
workers and
come up with the
solution. If
internal plus and
external people
Make sure as
per the given
time period
work should
be done but
safety
assurance is
very
If project
member make
blueprint of the
reckon they
have to be
keep
arrangements
of safety kits
Managers of projects
must know allocation
of fund is going on
needed things which is
liable because they
also responsible for
safety and security of
monetary value.

to make them
light plus
easy to wear,
but fail in
solving the
difficulties of
an workers
regards new
innovation or
technology. It
will tend to
decrease
utilization of
resources plus
techniques.
This factor is
little time
consuming
but exist for
long term in
future.
are happy, it feel
secure to using
the latest
technologies. All
functions are
properly utilised
in an effective
plus efficient
manner.
Adopting latest
technology is
cost consuming
and it is not exist
for long term
because
technology
change
frequently in
market.
essential for
every
member in
the team as
well as
utilization of
money must
be done in
ethical
manner.
and First aid
which is
require
anytime.
Delive
ry
The
organisation
managed the
passion
methodology,
for carry
excellent of
good. They
are unable to
communicate
Organisation
must maintain a
communication
channel or
networks
because effective
communication
plays very
important role in
the organisation.
Team have
to completed
their work
on
appropriate
time. That
gives
positive
impact
towards the
It includes the
arrangements
of materials
should be on
time, so work
can effectively
and efficiently.
After completing the
project, responsible
person have to check
and re- test all the
things which included
in project after
excellent outcome
they have to deliver
their projects to the

with workers
to know
particular
objectives. In
which
workers are
not capable to
carry the
goods on
time. It is not
time
consuming
but assist in
retain
customers for
longer terms
In which all
member are
coordinate with
each other. It
helps in
acquiring better
quality at less
wastage plus
which carry on
time. Building an
effective
network in
market take time
but once
company build a
good network
then they get
benefits on
regular basis.
people. company.
 Organisation must particular on the variance principle with in an company which
perform all production plus, retail product plus functions through considering the cost
cutting strategy. It helps in reduction in amount of product that consumer which buy at
lower price. This thing will assist to effective competitiveness plus high profitability.
 In the organisation lack of communication is available the higher authority should try to
interacting plus stakeholders to acquire better quality of the company, which is likely to
follow in ethical manner for modifying their qualities plus decrease their leftovers(He,
Luo and Huang, 2019)
M2) Evaluate the importance of a continuous improvement plan
Continuous improvement is also known as continual improvement which is ongoing
improvement of goods and services or processes by incremental breakthrough changes.

Continuous improvement defined as a practice of constantly in which re examine and
improving processes, services and goods. Continuous improvement includes the
improvement of the organisation which adopt the improvement in an organisation
include two factors. It focuses on growth, organisation must have ongoing focus on
incrementally, improving their process, goods or services. It creates the culture of
improvement, which should be responsible of everyone in the organisation. Continuous
improvement culture enhance the employee engagement and al;so boost them and
reduces the turnover rates. Which is looking forward for participate in the
transformation of the organisation in which it increase a sense of pride and execute.
This direct to a greater sense of belongingness and less reason to leave the company.
There are various profit of continuous improvement such as more engaged employees,
lower employee turnover, more competitive product and service, having a active
learning and culture. This thing gives the advantage to the organisation and business can
run effectively and efficiently(Jaafar, Z. and Zainuddin, M.I., 2020). .
P3: Apply every steps of product life cycle in Cross-rail project
Project Overview: Crossrail is most important infrastructure project in United Kingdom.
From the developing journey time period across London to easing crowding and providing
improved connections, Elizabeth line will modify the path people travel around the investment.
This project is Europe's largest infrastructure project in now days. Approximately 200 million
annual people will use Crossrail. Elizabeth line provide 41 stations and 10 stations at Paddington
street, canary wharf and other areas also. They provide job opportunities at high level and they
involve in CSR activities also and tried to use Eco friendly resources for reducing carbon
footprint.
Project life cycle: It provide a structure for managing the projects with in a organisation. In this
there are four stages such as initiation , planning, execution and termination. The main purpose
of project life cycle is to meet the objectives of project and the director plus group of a Cross-rail
project have one shared goals and objectives. The Cross-rail prepare the project life cycle for on
the site line of work, the industry follows four stages to plan on site line of work that include the
initiation of project, planning of project, implementation and endpoint of project(Molén, J.,
Kadefors, A. and Havenvid, M.I., 2020).

Initiation of Cross-rail project: This is first stage of product life cycle, it requires
effective objectives that are analysed that can be in terms of issues and opportunities for an
industry. In Cross-rail context, the industry use methodology in business tasks for an initiating
the projects in which objectives of project, vision or mission of Cross-rail project, their
strategies which are advised.
 Industry overview: The Cross-rail is project of railway construction undertake in central
London. Their main motive is to provide high level frequency suburban people services
travelling London from west to east. This project was approved in 2007 and start
construction in 2009 on the section in centre or existing lines connection that become
route part.
 Vision and Mission: This project vision is to provide good quality of project where
people can feel safe and attract more towards this project. Increasing the values in market
of Cross-rail project. Mission of Cross-rail project is provide more job opportunities to
society and reduce competition around this project.
 Objectives: The Cross-rail objective is to raise rail capacity, crowding reduce and
develop or increase the connectivity to next destination in south east England to London.
 Strategy: The Cross-rail project prepare or make a strong strategy to overcome industry's
issues. In this project safety and security is major for people so this project required
effective planning and strategies (Lawrence and Black, 2019).
Planning of project: This is second stage of product life cycle is to planning of prepare a
structure of work that is need to execute on Cross-rail project. There are different methods are
can use such as project plan, Gantt chart and etc. this project use the plan of project as a
methodology to meet the objectives in the following manner;
 Cost: Estimation of cost for this project is £14.8 billions.
 Communication: The project plan should be communicate among every workforce
before executing the project through various techniques. Interaction is must before
planning so project manager get various ideas and new techniques.
 Quality: Cross-rail's main motive is to provide safety and hygiene quality project and
work in effective manner.
 Scope: This project have major scope for future increasing success of industry, maximum
profit generating. This project also provide more job opportunities for local society.

Project implementation or execution: After planning stage the next step is to putting
the plan into motion positive monitor performance of project, in this stage the Cross-rail
punctuate on work force who are doing work or details of progress is reported through frequently
meetings with group members. In this stage industry should follow the 'start with the end part in
mind' the provide visual picture as a strategy(Østergaard, S., and et .al 2020).
Monitoring the project: At this stage Cross rail monitoring entire project plans by using
different tools for measuring performance and productivity of project for estimation for future
results. In initial stage of project industry monitor planed objectives and strategies for effective
execution. In planning company track different planning aspects such as cost planning is
effective or not, communication modes is important to communicate with key partners and
workers for this project, company track communication methods are helpful or not, providing
best quality is main motive of cross-rail to manage quality they use some tools such as total
quality management through this industry can effectively manage quality of goods and services.
Measuring scope for future is must to identify further success rate and action of plans.
Controlling project plans: At this stage after estimating future outcomes and as per
measures, organisation try to control necessary issues related to plans and execution so company
can achieve favourable results of project plan. Cross-rail's manager control project planning and
implementation as per tracking results so they can avoid any barriers or issues between project
and its success.
Termination of project: This stage is final in product life cycle, in this they handling the
legal documentation, terminate, suppliers, realising final to people. In Cross-rail project, they
realise that this stage is doing lessons learned studies to monitoring the outcomes of plan of
execution. They adopt ' post mortem' strategy it helps in project managing included work,
resources, deadlines, budgets and etc.
Work Breakdown Structure
It is a transferral orientated hierarchical decomposition of task or work to be implemented
by project team to achieve objectives of project and create the needed deliverable. This structure
is cornerstone of effectual planning, implementation, controlling, monitoring and then reporting
of project. Entire work contained in work breakdown structure is to be analysed, estimated,
proper scheduled and effective budgeted.

As per above Work breakdown structure, cross-rail project divided into six factors that
are important to achieve success in project. At the stage of initiation manager introduce
organisation's background, understand vision and mission and work on that or try to improve
vision and mission and how to achieve that. Clearing objectives is must to provide a reason
behind performing task or activities of project. In strategy, cross-rail already use effectual
strategies to achieve higher rate of success, to improve strategies manager try to get participation
of each workforce to get innovative thoughts and ideas as per requirements. In planning there are
different factors which are important for execution the plan of project, such as cost,
communication, quality and scope. All these are play huge role in implementation, cost factor
must in project execution and which communication is suitable for project to communicate with
workforce and key partners. Manager conduct meetings and use mails for communication, so
they can avoid any barriers. Cross-rail use best quality of raw materials and other necessities in
projects so it assist in provide scope for further time in terms of growth rate and revenue.
Managers execute their plan of project as per planning and budgeting with proper use of quality,
managers take support of different key employees to execute successfully. Monitoring and
controlling is important to tracking performance and control as per outcomes of monitoring
concept and in closure manager track satisfaction level. WBS is play huge role in work divided

into different functions so organisation can get appropriate favourable results by using proper
steps in right direction.
M3:Evaluate the principle of the project methodologies tools and leadership with in product life
cycle
Methodologies is provide a right path to Cross-rail project, the general motive is to be
able to framework, standardize and organize the methods in work. It provide right guidelines to
execute the project in effective manner or manageable. Tools are essential to use in projects for
effective outcomes and it provide improved quality to project. Leadership is must to planning,
executing, implementation and termination the project, at every stage workforce need right path
and right skills to start the project in effective way. Effective leadership role helps in achieving
common goals of Cross-rail project.
P4: Critically analyse the effectiveness of the product life cycle
For this project application is related to on working services in Cross-rail model utilize as
most important tool. This approach is framed for project carrying in more systematic manner
and for the implementation in effective manner of product life cycle is based on it's model. All
steps of product life cycle is used to manage and or organise each activities in effective way. In
this the Cross rail's aim is very clear and they prepare proper budgets and time structure that is
show how much time project takes. The all four steps is is used in PLC model;
 Holistic and focused critiques: In business there are various type of work performed in
projects that carry different factors. It's main motive is to focus on various aspects of life.
If the industry implement the framework then it make easy to focus on environment or on
goals of business. The holistic method build track through which useful for workforce to
setting the efforts towards the target goals and objectives (Roh, K., and et .al., 2019).
 Management of performance: This is essential for the monitoring the overall
performance or objective and goals of Cross-rail project. It is important to observe every
performance it helps in controlling and improving the work in project on going. It also
helps in utilize resources at right place and use resources in optimum manner.
 Effective measurement theory: This theory is helps in measuring the effectiveness and
efficiency of the product life cycle. For executing the Cross-rail project it helps in to
understand the ethics and values of project. This theory work in collecting the surveys,

feedbacks and analysing the various activities which industry use to performing in their
project(Ruan, J., and et .al., 2019).
At the end implement of holistic and focussed critiques methods, it make easy for
All management to know and understand their objectives and roles. It provide outcomes
of company to finish their task in a suitable way. This determine the each activities are work by
the proper sequential and systematic way. At the end result executing theory of measurement of
effective management of Cross-rail to achieve target goals and objectives in more efficient and
effective manner(Sadeghi, and et .al 2019).
There are various theories that company use to analyse effectiveness and some theories are
explained below as;
 Programme theory: This defines how an intervention is know in effective
manner to contribute to chain of outcomes which are produce intended or
appropriate impacts. Intervention consider policies, strategies, project and
programmes. Through this cross-rail project get actual favourable outcomes with
strategic planning. This model assist to manager of cross-rail project make
effective policies and strategies as per requirements of project so organisation can
get favourable results in terms of profit and growth rate in market. In this
managers get maximum participation or workers and employees to accomplish
common planned objective or goals. This theory assist in Product life cycle in
making appropriate initiation, planning, execution and termination ineffective
manner and favourable outcomes can be achievable.
 Performance management: It is a management tools of enterprise which are
helps to managers in terms of monitoring and evaluating work of staff. Its goals is
to create positive environment where workforce can perform with their best
abilities to produce maximum work quality in effectual manner. Cross rail use this
theory to manage performance and try to improve by getting employee's
participation. This concept support to cross-rail project in controlling performance
as per outcomes or using needed resources to avoid any wastage. Effectual
performance management support in PLC to manage performance in initiation,
making planning, implement and termination.

 KPI: It is based on Key performance indicator which helps in measure values and
performance of specific task or business activity. To get actual performance rate
of cross-rail projects and determine strategic, financial and operational
achievements in organisation as compared to similar industries. Cross-rail can
measure and understand difference between planned project and actual outcomes.
They establish four major key objectives that are safety, time frame, funding and
world class. These are drive all feature involved in successfully completion of
cross-rail project from KPI. Micro report has been outlined how cross-rail
project's are implemented and flow down through project to team and key
employees of cross-rail. This tool helps in measure key performance of product
life cycle for better controlling process.
M4: Critically analyse how the use of suitable theories, or models in the product life cycle will
differentiate between large and small level projects.
Cross-rail can use appropriate theories, concept and models in PLC according to the cost
of project. Industry can measure the effectiveness in management as per the outcome they
compare the small and large scale projects. Performance management provide the objectives and
goals as per the large and small level projects. Prepare proper management of work to it is easy
to distribution project levels. In Cross-rail projects their motives and goals are very clear, they
getting both the levels of project such as large or small scale work. Each product life cycle
stages are analysing the work or project levels. There are various factors that show the scales
such as how much investments, how much time consuming project, how much theories and
strategies are adopting the project and etc(Shirley, D., 2020).
D1 Explain accurate theories and models to justify strategies of a continuous improvement plan.
Strategies for implementing continuous improvement which involves the plan do check
act. The quality of model gain continuous improvement through following four particular steps
with in a cycle. It recognize and analyse the opportunity and plan for a improvement. continuous
improvement strategy in any terms and conditions within an work place which helps helps in
continuous improvement of the plan way which is done on constant basis. This could be by
regular incremental improvements or through focusing on acquiring larger process
improvements(Thomas, D., Deblecker, O. and Ioakimidis, C.S., 2018).

D2: Evaluate critically the product life cycle through theories and practical consideration of its
effective
Each product cycle helps in development of Cross-rail project. Industry can use new
technology for project so customers attract more towards the Cross-rail and adopting more
theory and concepts can provide the effectiveness in performance. Company should focus more
on the natural or environment friendly resources and materials so it is helps in increasing the
values in society. Industry can invest on the new and updated technology so these makes easy in
work doing. In this project safety and hygiene more important for public, industry can make a
separate department for these factors (Verzuh, E., 2021).
CONCLUSION
This report includes the review and implementation of operation management principle
with in relation of Tesco. As well as continuous improvement based, implementation of six
sigma along with the lean principle and include the appropriate theories and models. If the
organisation adopt these study, it will give the benefit to the employees as well as customer.
Because every organisation looking forward to enhance the productivity and expand their
business in huge way, in which organisation able to generate the revenue and make the
profitability ratio. This report divided into scenario first is discussed and second case use the
latest technologies but there is necessary of focusing on cost minimisation along with the
decrease communication gap between all members. For the effective use of operational and
project management principle continuous improvement plan is locomote.

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