M&S Operational Plan: Implementation, KPIs, and Performance Analysis

This report provides a detailed analysis of an operational plan designed for M&S. It begins by outlining the lifespan, sustainability, and exit strategy of the plan, emphasizing the importance of long-term success and the implementation of sustainable policies. The report then delves into the financial resource requirements, highlighting the need for accurate cost estimation, cash flow management, and the potential use of various financial resources. Furthermore, it examines human resource and capacity requirements, emphasizing the role of the HR department in assessing and fulfilling these needs, including the use of comprehensive capacity assessment tools and the implementation of HR policies. A significant portion of the report is dedicated to risk assessment and mitigation strategies, identifying common threats and outlining a step-by-step process for implementing mitigation strategies. Finally, the report discusses the implementation process and the key performance indicators (KPIs) used to measure the plan's success, providing a comprehensive overview of the operational plan's various facets.