Leadership and Management in Retail: An Aldi Operations Report

This report provides a comprehensive analysis of operational management at Aldi, a UK-based retail firm. It explores the roles and functions of managers and leaders, emphasizing their impact on productivity, profitability, and revenue generation. The report delves into various operational contexts, including budget and resource allocation, and decision-making processes. It examines the application of operational theories such as system theory, situational leadership, and contingency leadership. Furthermore, the report discusses key operational management approaches like Total Quality Management (TQM) and Just-In-Time (JIT) inventory systems, highlighting their roles in enhancing customer satisfaction and operational efficiency. The report emphasizes the importance of effective leadership in driving business success and meeting the demands of customers and stakeholders. The report provides insights into how Aldi leverages these strategies to maintain its competitive edge in the retail sector.

Management Operations

Contents

Introduction
The operational management have a very significant part in effective handling of
business operations of company in better way. The suitable handling of the various operations
will help in the rise of the productivity and profitability that help in the increase of the revenue of
a business firm (Luo and et.al., 2017). This report will effectively cover the better handling of the
various operations at Aldi. It is the retail firm that works in UK. This report will cover the
various roles and the functions that are been performed by the managers and leaders of the cited
firm. Besides it will cover the various operational contexts that will help in the better increase in
the productivity and profitability of the company. Other than this, various operational theories
are been taken into effective context, along with the various key approaches and various factors
that will help in the better handling of different factors laying impact on the operational
management of the company (Mohammadi, Soleymani and Mozafari, 2014).
LO1
P1 Define and compare various roles and characteristics of a leader and
manager.
The management and operations pays a very significant and effective role in the better
management of the different operations that will help in the effective handling of the various
operations that will help in the effective handling of the different operations that will help in the
effective management of the various operations that will lead to the better management of the
different operations in the company. The better handling and the management of the different
operations will lead to the effective increase in effectiveness of firm to manufacture and generate
revenue for the company (Bahmani-Firouzi and Azizipanah-Abarghooee, 2014.). Besides this,
the better management of the different operations helps in the effective rise in the different
operations that will help in the significant rise in the operational efficiency of business firm. The
effective management is operations which will help in the better rise in the operational efficiency
of cited business entity. It is the effective handling of the different operations in an organization
that will help in better increase in the productivity and profitability of the company. Besides this,
it will help in the effective increase in the revenue generation of the company. On the other hand,
leadership is the effective trait to influence people to get the specific job done. This will help in
the better execution of the different operation of the organization that will lead to the efficient

increase in the efficiency of the employees of the firm due to better guidance and the motivation
that is been received by the leaders in the firm. The managers and leaders will have a significant
and efficient duty in better management of business functions which will lead to suitable
management of various operations of the cited business firm and fulfill their requirements in an
effective and significant manner (Albrecht and Dasigi, 2016). Besides this, they will look after
the better execution of different work processes that will lead to suitable increase in
manufacturing capacity and the revenue generation for cited business entity. The managers will
effectively see through the better management and managing of different business functions
which will support an effective increase in productivity and help in meeting demands of
customers and stakeholders of the firm. Besides this, it helps in the better management of the
various policies and procedures at Aldi. The leaders will look after the effective execution of
different business activities and policies which are been followed in firm. Besides this, they will
look after any sort of issue that occurs at the workplace and will try to find out the effective and
significant solution to it in order to maintain the sustainability and profitability of the company.
LO2
P2 What is the role and function of managers and leaders in various situational context at
an organization.
Various effective roles and functions are been taken into the effective consideration by the leaders
and managers at Aldi. Other than this, the effective handling of the different operations will be
significantly been taken into proper consideration for the better rise in the productivity and profitability of
the business firm. Other than this, the better handling of the different operations will help the firm to
improve the quality of the products and services that are been delivered to the customers in an effective
and significant manner (Keahey, Riteau and Timkovich, 2017).it helps in the better growth of the
various operations and helps in the significant rise in the satisfaction level of clients. Some major
situations that are been taken into the significant consideration by the leaders and managers of the
company are as follows:
 Budget allocation: The mangers and the leaders will significantly see through different business
functions in a better way. This will help in the better management of different functions and will
support effective handling of different type of organizational objectives that will lead to the
significant requirements of the budgeting. The effective handling of budget will help in the
efficient execution of the different sort of operations at the cited business firm. The managers in

the firm will handle the suitable execution of different business operations (Radnor and et.al.,
2016). Besides this, the managers will help in the better utilization of budget that is been
allocated to the teams or the departments in the company.
 Resource allocation: The managers and the leaders at the firm will also see through the better
management of the different operations that will help in the effective management of the various
operations and will lead to the significant rise in the operations. The better allocation of the
resources supports in the significant rise in overall functionality of organization which helps in
the rise of manufacturing capacity and revenue generation. Besides this, effective resource
allocation will help Aldi to carry out the various operations in a better way to gain the higher
level of the customer satisfaction level. Also it will help the cited business firm to reduce the
wastage and effective handling of the various goods in the company.
 Decision making: The effective decision making is very important and crucial for the better
growth and development of the company. It helps the company to gain the idea about the various
measures and will help in the significant rise of the different operations. The managers at Aldi
will act as the medium or intermediate between the top management and the employees of
business entity. On other hand, leaders at the Aldi will see through effective management of
different functions and execution of policies at cited business enterprise (Wakui and et.al.,
2016).
P3 Application of the various theories and models of the operational research at Aldi.
The Aldi will look after the better management of the various operations that will help in
the effective management of the various concepts and principles of operational management. The
work force or the management of the cited business firm will effectively look after the better
handling of different functions which are been taken into significant thought process for effective
rise of overall customer satisfaction level. Other than this, the theories and the model of
operations that will support the better management of different sort of business functions at
business firm (Ando and et.al., 2018). Some major theories which are been followed by the Aldi
for effective rise in growth and development are as follows:
 System theory: This theory involves the business organization as a big, complected
system that consists of many complex internal operations that helps in significant
management of different functions which will support the better handling of business

operations. The appropriate system approach will support the business enterprise to
increase the manufacturing capacity and revenue generation. Besides this, the better
management of the different functions which will support the significant rise in various
business activities by considering different functions that are been followed at Aldi to
gain a better productivity and profitability. Also, it helps in the better rise in the customer
satisfaction and trust level (Mahmoud and et.al., 2015).
 Situational leadership theory: This model of effective leadership states that the better
handling of the various operations as per the situational environment of the company. The
different operations are been followed that will help in significant handling of the various
situations in a better way. This will help the cited business firm to take into consideration
the various sort of effective measures to meet the needs and requirements of the business
organization. The mangers and leaders will see through the better handling of the
different operations and meet the requirement criteria of the company.
 Contingency leadership theory: The contingency theory of leadership states that there
is as such no appropriate leadership model and theory that is needed to be significantly
followed by the business organization and is required to be taken into effective
consideration. The better handling of the different operations will help the business
organization to gain higher productivity and profitability. The managers and leaders at
the cited firm will look after the better handling of the various operations under this
leadership to provide the customer with better satisfaction level.
Besides this, the better handling will help in the significant rise in the operations that will
help in meeting the requirements of clients as well as the stakeholders of firm. Various
leadership models will be followed to get the effective management of the different business
activities and sustain the effective increase in product developing capacity and revenue
generation of the company. This will help in the better handling of the different operations of
the cited business firm (Zhen and et.al., 2017).

LO3
P4 what are different key approaches of the operational management and the role of
managers and leaders in it.
Various sort of the operational management approaches is been adopted to gain the better
productivity and profitability and meet the needs and requirements of the customers and the stake holders
of the company. They will look after the significant measures to sustain the productivity and profitability
of the company in a significant and sustainable way. Besides this, the various management operations
approaches will significantly help in the better handling of the different operations. These approaches will
improve the productivity and work efficiency of the employees and will help in a better way to fulfill the
needs and demands of the customers and users. Some major operational management approaches that are
been followed by the Aldi to attain a better sustainability is as follows:
 Total Quality management (TQM) and capacity management: This approach will help in the
development of the better quality of service that will help in the significant increase in the
customer satisfaction level. The high quality of the products and services that are been taken into
effective consideration will help in the significant rise in the various innovative operations that
will support the effective rise in the various operational measures that will help in the significant
rise in the productivity and profitability of the company. Other than this, it will help in the better
rise in the cost effectiveness of the company. The managers and leaders at Aldi will see through
the effective rise in capability of firm to follow the Total quality management and capacity
management approach to sustain the profitability and efficiency of the company (Kang and
et.al., 2016).
 Just In Time (JIT): The JIT measure will help in better management of different business
functions that will lead to significant rise in the various operations and growth measures that are
been taken into the effective significance by the company. Also, it will help the firm to complete
its operations on the given limited time range, which will contribute in the better rise in the
productivity and profitability. The JIT will help the firm to cover up the various tasks or the
operations and plan them in a better way to meet the operational requirements of the company.
This will help managers and leaders taking effective measures in consideration for the better
operational management at Aldi.
 Lean management: The effective operational management approach of the lean management
will help in the significant rise in the various operations that will help in the better handling of the
various resources that will help in the better management of the various operations it will help in

the significant growth of the company. The lean management approach is associated with the
effective and better utilization of the available resources of the company and thus reduces their
wastage. Aldi will take into thought process the effective measures which will help in the better
management of the various operations which will help in the significant rise in the various
operations that will help in improving the efficiency of the company.
P5 Importance and value of operational management in achieving the
business objectives.
The operational management have a very important and important part in effective handling of
the wide range of business functions in a company. It helps in better rise in operational efficiency and the
productivity of the company. The various operations will help in the significant handling of the different
operations that will help in the better management of the various operations to meet the needs and
requirements of the customers (Radosavljević, Jevtić and Klimenta, 2016). Besides this, the
operational management approaches which are been taken into effective thought process by the company
to improve its product development and revenue generation will also lead to the better rise in the various
operations in the company. For example the effective execution of the approaches like Total quality
management and capacity management will help in better management of the different business functions
which helps in better development of high quality products in appropriate quantity. Besides this, the
approaches like lean management and Just in Time approach will help in the better management of the
different operations.
It helps in the increase in the revenue generation that will help in the better management and
achievement of the better customer satisfaction level. This will help in improvement of the brand image
and perception in the mindset of the customer. This will also lead to the better revenue generation and
effective rise in the trust level of the customer. Also it helps in increasing the efficiency of the
organization by meeting the planned goals and increasing the revenue generation and market value of the
company (Luo and et.al., 2017).
LO4
P6 what are different factors in a business environment that impacts the decision making
process by leaders and managers at a firm?
The operational management of an organization will be deeply affected by various
environmental factors that can deeply impact the effective decision making process in the
company. These factors can either be either internal or external depending of the operations and

the work processes of the company. The micro and macro environmental factors that can be
internal or external, lays a very significant impact on the different organization level functions of
the cited business firm. Besides this, the better handling of the different operations will help in
significant increase in the various operations (Jin and et.al., 2015). Some major factors that will
have a deep impact on the operational management and the decision making processes are:
 Technology: The technological factors will lead to the great impact on the effective
execution of the various operations and functions of cited business entity. The Aldi has
to see through the better management of different business activities that will help in
effective increase in the profitability and work efficiency of the organization. The
managers and leaders will look after the suitable management of different business
activities at an organization to get better sustainability in market.
 Legislation and governmental policies: The rules and the regulations that are been
decided by the local or the national and international government. This will lead to the
leaders and managers to develop a better plan to meet and tackle all form of the legal
constraints that are been present for the effective execution of the functions and effective
management of the different operations.
 Work environment: The work environment will help in the better management of the
various operations which will lead to the effective rise in the productivity and
profitability at Aldi. The positive and supportive work environment will help in the
effective management of the various operations that will lead to the significant rise in the
satisfaction level of the customers and development of high quality products and services
(Albrecht and Dasigi, 2016).
CONCLUSION
Thus, this can be concluded from the report that it can be concluded that the effective
management of the various operations in the company will help in the rise in productivity and
profitability of the company. The report has covered various operational management approaches
that will help in the better increase in the productivity and profitability of the company. Other
than this, various operational theories are been taken into effective context, along with the

different key approaches and various factors that will help in the better handling of
environmental factors, laying impact on the operational management of the company.

REFERENCES
Books and journals