Costa Cafe Company: Approaches and Value of Operational Management

This report provides an overview of Costa Cafe's operational management, examining approaches such as Total Quality Management (TQM) and Just-In-Time (JIT) inventory systems. It explores the roles of leaders and managers in improving operational efficiencies, the impact of the business environment (including CSR and stakeholder concerns) on operations management, and a critical evaluation of the application of operations management within the company. The report concludes by highlighting the importance and value of effective operations management in achieving business objectives and enhancing productivity, referencing various academic sources to support its analysis. Desklib provides access to this and other solved assignments for students.