Operational Management Skills in Healthcare: Comprehensive Report

This report delves into the crucial aspects of operational management within healthcare settings. It begins by defining operational management and its significance in optimizing patient care delivery. The main body of the report focuses on the implementation of a change management plan, specifically addressing the integration of big data analytics. It explores the benefits of big data in healthcare, such as improved diagnostics and reduced errors, while also acknowledging the associated challenges, including ethical and legal considerations. The report outlines the necessary legal and ethical requirements, along with strategies for health, safety, and welfare. It also details the individual and physical resources required, and ways the operational plan could be implemented, as well as the desired outcomes and potential limitations. The report concludes by discussing the systems for monitoring and reviewing progress, and an evaluation of the author's role in the implementation process. References to relevant literature are included.

Operational Management
Skills in Healthcare

Table of Contents
 Introduction
 Main Body
 Conclusion
 References

INTRODUCTION
In care settings, operations management is defined as the discipline
which integrates scientific management principles in order to
determine most optimal and efficient methods for supporting the
care delivery of patient. This presentation covers operational
management plan for the change implementation in organisation.

Service Provision Change/Development
In order to managing the performance of Health Care setting,
the organisation wants to reduce big data analytics in its
processes. This will help in gaining positive results. Big data is
referred as the vast quantities of information developed through
digitalization, which gets consolidated as well as analysed
through specific technologies.

Needs–benefit Analysis
Using big data analysis in the health care can offer various advantages
and maximize the odds of staying ahead of rivals. Big data enable
organisation in more accurate diagnosis and treatment of disease as it
helps in detecting the disease in early stage, selecting medicines, doses
and therapy is more precisely. It helps in reducing the risk of errors by
taking data driven decisions.

Continue…
However, there are some challenges also of leveraging big data.
The healthcare is having most sensitive and therefore, impose
strict requirements of collecting and exploiting it. There are some
legal restrictions and data security along with data engineering
talent shortage that may create challenges in front of organisation.

Legal And Ethical Requirements
There are some ethical and legal concerns which will be required taken
into consideration by the leader of Health Care organisation. Medical
malpractice occurs when mistakes are made from being careless as
well as not taking care of patient properly. They are part of cost of
performing business, and occur on continuous basis if individuals are
not careful. Mindfulness and awareness of regulations as well as
ethical practices is one of the best way to reduce litigation.

Strategy on Health and Safety and welfare
of individuals
 Train employees well.
 Reward employees for safe behavior.
 Partner with occupational clinicians.
 Use labels and signs.
 Keep things clean

Individual and physical resources required
 Highly skilled and competent human
resources
 Competent Knowledge and experts in
technology
 Adequate amount of finance

Ways that the operational plan could be
implemented
The operational plan will be implemented by setting clear objectives
initially. After that, the key performance indicators will develop
appropriate evaluation mechanism will put into place. Strategies will
develop and the risk associated with the implementation of plan will
be anticipated so that these can be reduced by implementing
effective strategies.

Desired outcomes and Limitations of
operational plan
The desired outcomes by implementing this plan will be to improve the
health care services, reduced cost, reduce medical errors and improving
health and wellbeing of people.
Limitations
There are some limitations associated with the implementation of
operation plan

Systems for monitoring and reviewing
progress and success
In order to monitor and review the
progress and success of the plan,
the actual performance will be
compared against the planned
performance after the
implementation of plan.

Evaluation of own role and training of
staff
My own role is to ensure that the plan will be implemented
properly. For this, each member of the team will be assigned with
adequate roles and responsibilities as per their skills and
competencies. By proper monitoring and supervision, I will
ensure that each activity in the plan will be implemented
properly.

Conclusion
It can be concluded that operations management in the health care settings
is a practice which involves overseeing all the practices develop to manage
and monitor the processes financing, staffing, facilities and policy. There
are different roles and responsibilities that operational manager performs
in their healthcare practice.

References
 Hong, K.S. and Lee, D., 2018. Impact of operational innovations on customer loyalty
in the healthcare sector. Service Business, 12(3), pp.575-600.
 Shanks, N.H. ed., 2016. Introduction to health care management. Jones & Bartlett
Publishers.
 Lamé, G. and Simmons, R.K., 2020. From behavioural simulation to computer
models: how simulation can be used to improve healthcare management and
policy. BMJ Simulation and Technology Enhanced Learning, 6(2).
 Hihnala, S., Kettunen, L., Suhonen, M. and Tiirinki, H., 2018. The Finnish healthcare
services lean management. Leadership in health services.

Thank You!!!