Impact of Operational Management on McDonald's Efficiency and Success

This report provides an in-depth analysis of McDonald's operations and service management practices. It begins by explaining the operational management strategies employed by McDonald's, focusing on digitalization, quality standards, and employee management. The report then examines the impact of these practices on efficiency, including inventory and quality control, and supply chain management. Furthermore, it analyzes the role of technology in McDonald's processes, such as online ordering and order management. Finally, the report identifies key supporting functions, like finance and strategy, that contribute to McDonald's overall success. The report concludes with a summary of the findings, highlighting the interconnectedness of operational management, technology, and supporting functions in driving McDonald's performance in the fast-food industry.