This report presents an in-depth analysis of operational management principles, using a case study of ABC Garments Limited. The report is divided into two parts: Quality Management and Operations Management. Part One covers definitions of quality, quality dimensions, data collection, formal processes, and quality systems, including the application of TQM and ISO9001 certification. Part Two focuses on capacity and production planning, inventory management, and supply chain management. The analysis includes tables, figures and addresses key aspects such as fitness for purpose, compliance, and value in the context of children's garment manufacturing. The report also explores data collection policies, formal review processes, and the relevance of TQM to the organization's business operations, providing a comprehensive overview of operational strategies for enhancing quality and efficiency. This report is contributed by a student and available on Desklib, a platform offering AI-based study tools.
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