Healthcare Operational Management Skills Report and Analysis

This report delves into the crucial aspects of operational management within the healthcare sector, focusing on the development and implementation of effective operational plans. It explores key considerations such as legal and ethical requirements, strategies for ensuring health and safety, and the management of both individual and physical resources. The report outlines methods for implementing operational plans, including communication, meetings, and strategic planning, while also addressing desired outcomes such as improved patient satisfaction and efficient service delivery. It acknowledges the limitations of operational plans, like the time-consuming nature of the development process, and provides insights into systems for monitoring progress and success. Additionally, the report evaluates the role of operational managers and the importance of staff training, concluding with a comprehensive overview of the benefits of effective operational management in healthcare, supported by relevant references. This report is an excellent resource for students studying healthcare management, providing a clear understanding of practical application.

Operational Management Skills in
HealthCare

Cover Content
Introduction
Operational plan
Consideration of legal and ethical requirements
Strategy on Health and Safety and welfare of individuals
Individual and physical resources
Ways that the operational plan could be implemented
Desired outcomes
Limitations of operational plan
Systems for monitoring and reviewing progress and success
Evaluation of own role and training of staff
Conclusion
References

Introduction
• Operation management is comprehensively said to be as the
effective management of the business practices which maximises
efficiency level of business entity.
• This presentation would provide clear instruction on the
development of operational plan which would be implementing in
healthcare practice.
• It would also provide knowledge on strategies with which individual
can easily implement operational plan.

Operational plan
• NHS is planning to bring change within their operational activities
in order to establish its health care responsibilities in the favor of the
patients in educate manner. Initially the management of NHS is
emphasizing on promoting and protecting and improving personal,
public and environmental health. Also, the respective healthcare unit
is planning to provide range of social services to clients belonging
to all age group such as young people, children, families, old age
people and others. In this social services are also been provided to
the people with the disabilities.

Consideration of legal and ethical requirements
• It is highly important for the head of the NHS to emphasize on
determining legal as well as ethical consideration so that they can
keep themselves safe from the legal barriers and obligations from
the near future. Also, the management have to ensure that in any
manner workforce or patients who are being treated at the hospital
premises wont get affected in terms legal ways. Also, all the norms
related to the ethical must be followed by the practitioners too so
that employees feels safe and faithful within the hospital premises.

Strategy on Health and Safety and welfare of
individuals
• The main strategy developed by the departmental head is to develop
inter departmental relationship so that they can they can implement
the work of social welfare effectively.
• The next strategy is to develop few training program for employees
with which they can easily develop their understanding on the core
ways through which they can implement planned activities and
serve the patients in most appropriate manner.

Individual and physical resources
• Skilled Human capital
• Financial requirements
• Advance Technological tool
• Equipments

Ways that the operational plan could be
implemented
• Communicate whole plan to the team members
• Conducting meeting session for employees for the appropriate
discussion
• Developing strategic plan for implementation
• Performance measurement

Desired outcomes
• The core outcome for the same is expected to the providence of
effective and high quality services to the patients who are disabled
and requires huge support from others.
• Increasing satisfaction level of patients along with the high recovery
rate.
• Improvement practices of the hospital staff.
 .

Limitations of operational plan
• Overall development process is huge time consuming
• Quite expensive and developers are required
• Might delay or neglect other important areas.

Systems for monitoring and reviewing progress
and success
• It is highly important for the workforce to monitor performance of
the staff at constant basis so that they can determine their actual
performance.
• It also provides support in reviewing the progress made by
workforce and attain success towards the same.

Evaluation of own role and training of staff
• Operational manager of NHS is mainly responsible for coordinating
and organising available resources and services in order to perform
day to day activities effectively.
• Coordination with the existing clinical staff members and available
professionals
• Analysing and resolving service delivery issues
• Deal with the staff and answer their queries for avoiding chances of
conflicts at workplace.

Conclusion
• On the basis of information provided in the above section, it is
concluded that operation management is highly important in every
sector which ultimately supports the business in maximizing their
performance with full efficiency.
• Also, it has been analysed that the development of effective
operational plan helps business entities in maximizing efforts placed
by the workforce and also contributes in maximizing their project
outcome.
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References
• Hihnala, S., Kettunen, L., Suhonen, M. and Tiirinki, H., 2018. The Finnish
healthcare services lean management. Leadership in health services.
• Zhang, C., Grandits, T., Härenstam, K.P., Hauge, J.B. and Meijer, S., 2018. A
systematic literature review of simulation models for non-technical skill training
in healthcare logistics. Advances in Simulation, 3(1), p.15.
• Wang, Y., Kung, L. and Byrd, T.A., 2018. Big data analytics: Understanding its
capabilities and potential benefits for healthcare organizations. Technological
Forecasting and Social Change, 126, pp.3-13.