Operational Plan Analysis and Strategies for Office Assistant Company

This report provides a comprehensive operational plan for an office assistant company, detailing the utilization of business plans to determine operational needs, stakeholder consultations, and the company's business goals and objectives. It examines human resource requirements, including skills and knowledge needed for various roles, and outlines the recruitment and selection process. The report further covers recruitment strategies, resource allocation, and a review strategy for monitoring the operational plan's performance, including the use of contact feedback and goal-setting. The conclusion emphasizes the importance of an effective operational plan for smooth business functioning and achieving desired objectives. The report also includes a detailed reference list with books and journals consulted.

Manage Operational Plan

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
1. Utilisation of business plan for determining requirement of operational planning. ..............3
2 Evidence of consultations with stakeholders...........................................................................3
3. Operational plan For Office assistant company ....................................................................4
TASK 2............................................................................................................................................4
1. Human resource requirements ................................................................................................4
2. Recruitment and selection process of an organisation ...........................................................5
3. Recruitment strategy ..............................................................................................................5
TASK 3............................................................................................................................................5
Resource plan .............................................................................................................................5
TASK 4............................................................................................................................................6
1. Review strategy for monitoring the performance of operational plan. .................................6
2. Template for recording performance of the plan .................................................................6
CONCLUSION ...............................................................................................................................7
REFERENCES ...............................................................................................................................8

INTRODUCTION
Operational plan is basically a document which defines the different activities which are
required to be executed in order to drive an organisation towards accomplishment of desired
business objectives. It can also be referred to as short term highly detailed plan which is created
by management for accomplishing desired tactical objective. An effective operational planning is
important for smooth functioning of business.
The report will include the operational plan for office assistant company. Business entity
offers electrical equipment, office furnitures etc. Report will have focus on identifying the need
of operational planning. Study will emphasize on analysing the recruitment as well as selection
procedure of an enterprise.
TASK 1
1. Utilisation of business plan for determining requirement of operational planning.
The business plan consists of the strategic object which assists management in
determining the need of operational planning. In context of Office assistant organisation ,
business plan of an enterprise consist of strategic well as tactical objectives which has assisted
an enterprise in de terming the need of operational Plan (Cormier and Kannen, 2019.).
2 Evidence of consultations with stakeholders
Name Position Nature of consultation Method of
consulation
John smith Director Formal Verbal and written
consultation
Mr. sen Manager Formal Verbal
Ms Samantha Leader Formal Verbal
Mr . Simon Employee Informal Verbal
Mr. John store managers Formal Verbal

3. Operational plan For Office assistant company
Business gaols: The business goal of office assistant organisation is to increase sales by ten
percent by 30th june 2019.
Organisational objectives : The business objective of office assistant company is to expand
services within 12 months.,
Strategies: In context of office assistant company, manager in an enterprise has given store
manager with advice to develop and implement operational plan which will assist firm in
increasing the sale (Zhu, Lee and Cegielski, 2018).
Key actions : The key actions which will be taken by store manager in office assistant
organisation includes The expansion of services to include graphic design services, Acquisition
of additional printer, photocopier and delivery van to provide for the increase in sales,
Reorganisation of fixtures and fitting within the store to make space for the new equipment.
Key performance indicator : Increase in sales and profitability can be considered to be as key
performance indicator which will used by manager in an organisation for measuring
performance.
Contingency plan : Risk
Risk Level of effect Consequences Mitigation
Shortage of human
risk
High Hindrance in
operational activity
which might also lead
to decline in
productivity.
Proper human resource
planning
TASK 2
1. Human resource requirements
In context of office assistant comp[any the human resource requirements are Ten full
time employees. In addition to this, the other human resource requirements are skills and
knowledge which is required to perform roles and responsibilities in systematic manner. An
individual applying for the job in office assistant company need to have product or service
knowledge (Modarresi, Xie and Singh, 2018). In addition to this, they are required to Formal

graphic design qualifications for 4 FTE. The abilities which are required to be posses by an
individual applying for the job in office assistant organisation includes numeracy, customer
service , an effective communication skill, graphic designing etc.
2. Recruitment and selection process of an organisation
The recruitment policy developed by human resource manager in office assistant firm is
applicable to support office and employees working in different stores across Australia. The
recruitment procedure of office assistant company includes the following :
 Development of Job description: Human resource manager on office assistant preparers
the job description to posted.
 Advertisement of vacancy :
 Short listing of candidates :
 Execution of interview procedure.
 Testing
 Reference check.
3. Recruitment strategy
In context of office assistant, human resource manager in an organisation can conduct
external recruitment, as it will assist them in getting the pool of candidates from which they can
select the one who is suitable for specific job role (Setty, Loret and Bartram, 2018). Formal
interview procedure can be executed by human resource manager for judging the knowledge as
well as assessing the skills of an individual who has applied for the job. Apprenticeship program
or online training can be provided by human resource manager to employees.
TASK 3
Resource plan
Resources Current method
of Acquisition
Recommend
method of
acquisitions
Reason for
advising change
in acquisition
method
Stakeholders
comments
Human resource Internal recruit External As By performing

recruitment the external
recruitment
company can get
pool of candidate
from which it can
selected the
talented people.
Financial Loans from bank
and financial
institutions
Self- funding Self funding or
raising the funds
from the equity
will help an
enterprise in
eliminating the
extra charges.
Technological Buying Up gradation upgradation of
the technology is
less costly .
TASK 4
1. Review strategy for monitoring the performance of operational plan.
Contact feedback is the best technique which can utilised by operational manager in
office assistant organisation in order to monitor the performance of operational plan. In addition
to this, operational manager in an organisation can set the goals or benchmarks as this strategy
will provide them an ease in measuring actual performance with that of budgeted (Trojanowska,
Varela and Machado, 2018).
2. Template for recording performance of the plan
Things to be
reviewed
Time of
reviewing
Method for
assessment
Person with
whom
Reason for
consulting
Method used
for

consultation
will be done
with them consultation
Performance
of employees
Every year 360 degree Team, leaders As team
leaders work
closely with
employees.
Verbal as well
as written
consultation.
Performance
of operational
plan
Quarterly Feedback Operational
manager
As they are
responsible for
managing
activities of
people in
operational
department
Verbal
consultation.
CONCLUSION
It has also been concluded from the above that development of an effective operational
plan is very much essential for smooth functioning of business. The other things is that the
growth of an enterprise is completely based on the operational activities of firm. It has also been
concluded from the study is that an effective operational plan can assist an enterprise in
accomplished of desired business objectives.

REFERENCES
Books and Journals:
Cormier, R. and Kannen, A., 2019. Managing Risk Through Marine Spatial Planning.
In Maritime Spatial Planning (pp. 353-373). Palgrave Macmillan, Cham.
Zhu, S., Lee, K. and Cegielski, C., 2018. How supply chain analytics enables operational supply
chain transparency: An organizational information processing theory
perspective. International Journal of Physical Distribution & Logistics Management.48(1).
pp.47-68.
Modarresi, M.S., Xie, L. and Singh, C., 2018. Reserves from controllable swimming pool
pumps: Reliability assessment and operational planning.
Setty, K., Loret, J.F. and Bartram, J., 2018. Assessing operational performance benefits of a
Water Safety Plan implemented in Southwestern France. Perspectives in public
health. 138(5). pp.270-278.
Trojanowska, J., Varela, M.L. and Machado, J., 2018. A methodology of improvement of
manufacturing productivity through increasing operational efficiency of the production
process. In Advances in Manufacturing (pp. 23-32). Springer, Cham.