Operational Planning, Strategic Management & Personal Evaluation

This report provides a comprehensive analysis of operational management and strategic planning, focusing on the performance and business strategies of Tesco PLC and Sainsbury's. It examines operational efficiency, strategic operations, and the impact of PESTEL factors. The report delves into the roles of various departments, including HR, Finance, and Operations, in strategy implementation. It also covers smart goals development, personal assessment using SWOT analysis, and a personal development plan aimed at enhancing skills such as time management, digital technology proficiency, and team working. The analysis includes operational objectives, approaches like JIT and Lean Management, and concludes with insights into personal skill development for an operational management role.

Operations, Strategic Management and
Personal Development

Table of Content
 Introduction
 Operational Planning and Strategic Management
 Roles of various Department in Operational Planning and Strategic management
 Smart Goals Development
 Personal Evaluation and Assessment Plan

INTRODUCTION
This presentation is providing explanation and evaluation of operation management
activities and their contribution in the performance, business strategies and customer
demand of two different organization which are Tesco PLC and Sainsbury's. Various
roles that are played by different people in organization also will be analysed in the
presentation that are related to the implementation of strategy in company. The smart
targets that are selected in the strategy implementation and progress tracking of
organization also will be considered in the presentation.

 Operational Efficiency and Strategic
Operations
Operational Efficiency
The operational efficiency is the capability of an enterprise that provide products and
services to the consumers with cost effectiveness and better experience. This cost
effectiveness also include the quality standards that are considered by the organization in
order to maintain loyalty of the consumer.
Strategic Operations
The operation management is known as the area of organization that includes the
efficiency and effectiveness of company operation along with the growth and
development of firm in national and international market.

Cont...
There are various things are considered in the operations management of the
organization which are related to time management, resource management & availability
and operation management.
Time
Resources

PESTEL Analysis
 Political Factor
 Economic Factor
 Social Factors
 Technological Factor
 Environmental Factor
 Legal Factor
Political Factors
Some changes that are implemented by the government also can affect the performance
of the organization like Tesco PLC and Sainsbury. The impact of these factor are
common for both organization because both are related to the same industry.

Cont...
Economic policy
The economic stability inside and outside the organization is highly influential for the
operations of the organization.
Social Factors
Some of social factors also affect the business of retail sector organization. For example
like education level of employees and consumers can prevent Tesco and Sainsbury to
implement advance technology.
Technological Factor
Technological factors are important for organization. There are some emerging
technologies are available in the market that can help them to gain higher operational
efficiency in operations to meet their targets effectively.

Cont...
Environmental Factor
There are some factors like sustainability and environment safety can affect the
operations of organization. For example the geographical location of these stores can
affect their accessibility for the consumer.
Legal Factors
Legal factor have high impact on the performance of the organization like Tesco PLC
and Sainbury's.

Operational Management Vs Strategic
Planning Strategic Planning Operation Planning
Time Horizon Long term planning Based on short term
implementation
Scope Considered for wider
perspective
This is used for the short tern
goals of organization.
Complexity This is highly complex for the
organization to make strategic
plan for organization.
Level of of difficulty is same
as strategic planning but it is
more focused on the limited
domain of implications in
order to meet long term
objective of organization.
Impact Drastic impact on organization
operation and it could be both
negative and positive.
It also can affect the
performance of the
organization but its impact is
slightly lower than strategic
planning.

3 E's of Operational and Strategic
planning
Efficiency- With help of strategic planning and operational planning higher efficiency
can be achieve by the retail sector organization. It allows them to use specific to manage
the company operation for higher performance.
Effectiveness- The effectiveness of operations of Tesco are highly depended on the
strategic management and operational strategy of company. It can offer better
effectiveness in business operations.
Economy- By using operational management and strategic management Tesco PLC can
make their actions and operation highly reliable and economic for them. It can help to
generate high marginal profit form operations.

Operation Management Smart
Objectives
 To Implement technology to reduce the operational cost of organization.
 To Develop better policies to make operations of organization highly flexible for
management and employees.
 To implement smart technology in store operation to improve the quality of service.
 To develop effective plan to implement automation in company to improve the
speed and effectiveness of services.
 To implement effective monitoring strategy to gain operational efficiency.

Role of Staff and Different Department
in Implementation of Strategy
HR Department
Manage the work force of organization.
Make effective policies to implement strategy effectively in operational process.
Finance Department
Make Budget for the process of implementing new plan in organization.
Provide financial resources in implementation of strategy.

Cont...
Operation Department
Implement the changes in the operational process to make their operations as per new
strategy.
Plan technological and Operational changes in the processes.
Marketing Department
Make people aware of changes that are implemented by organization to gain high
efficiency.
Implement new strategy in marketing process as per change in operations of
organization.

Approached of Operational
Management
JIT
This is also known as just in time approach. This ca be used by Tesco to manage their
inventory and warehousing process to store goods.
Lean Management
This process can be used in the strategic plan of the Tesco PLC to Reduce the waste in
operation process to save cost to the company.

Personal Assessment
SWOT Analysis
Strength
Communication Skill
Core knowledge of
technology.
Work management
Weakness
Time management
lack of knowledge of digital
tools.
Team Working
Opportunities
Time management can be
learned for effective
performance.
Digital technology can
improve performance.
Threats
Other competitors in
organization.

Personal Development Plan
Skill Need Strategy of
Learning
Way to Measure Time Required
Time
management
IT can help to
achieve the
targets with in
time.
By using various
tools and
techniques like
Gantt chart and
work breakdown
structure.
It can be measure
by evaluate the
task efficiency
with in job.
2-3 Months.
Digital
Technology
It can help to
improve the
operation
management
with in
organization.
By continuous
practice and
taking computer
coaching classes
from internal or
external sources.
By evaluating
performance with
digital
technology.
3-5 Months.
Team Working It can help to
improve improve
team operations
and performance.
This can be learn
by organising
various team
gaming and
learning sessions.
Ti can be evaluate
by analysing
efficiency in team
communication
and
understanding.
6-12 Months.

CONCLUSION
This presentation is concluding importance of operational Planning and strategic
management for Retail sector organization Tesco PLC. Personal assessment has been
performed to check personal skills to develop personal development plan. Personal
development plan has been developed in order to improve the personal skills as
operational manager in Tesco PLC.

CONCLUSION
 Reid, R.D. and Sanders, N.R., 2019. Operations management: an integrated
approach. John Wiley & Sons.
 Hitt, M.A., Xu, K. and Carnes, C.M., 2016. Resource based theory in operations
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 Bromiley, P. and Rau, D., 2016. Operations management and the resource based
view: Another view. Journal of Operations Management. 41. pp.95-106.
 Lee, H.L. and Tang, C.S., 2017. Socially and environmentally responsible value
chain innovations: New operations management research opportunities.
Management Science. 64(3). pp.983-996.
 Ketokivi, M. and McIntosh, C.N., 2017. Addressing the endogeneity dilemma in
operations management research: Theoretical, empirical, and pragmatic
considerations. Journal of Operations Management. 52. pp.1-14.

Thank You