MBA503 Operations Management: BGC Construction Company Overview Report

This report provides an overview of BGC Construction Company, a major player in the Australian construction industry. It delves into the company's organizational structure, history, and operational strategies, including risk management frameworks. The report examines the decision-making processes, innovation practices, product and service design, value chain, and process design within BGC. Key areas of focus include quality management, planning and control, and supply chain management. The analysis also addresses operational challenges, potential improvements in quality systems, and recommendations for enhancing the company's overall performance, with a conclusion summarizing the key findings and suggesting further actions for strengthening supply chain management and implementing an Enterprise Resource Planning (ERP) system.

itle: The Overview of BGC Construction Company
Assignment Name:
Student Name:
Professor:
Date:

Executive Summary
This report summarizes an introduction on the construction
company-BGC contractors. A brief introduction has been
provided on the organizational structure, history and operations
strategy of the company. A decision making processes and
innovation has been discussed. A brief overview has been
provided on the product and service design, value chain, process
design, quality management and planning & control. This is
followed by a conclusion.

Introduction
BGC construction operates through the BGC
division of Australia. This is one of the largest
private companies and group turnover
exceeds 3 billion dollars per annum and
employs more than three thousand
employees. The construction has been
operational since 1971. This is one of the
biggest builder companies and manufactures
building materials all throughout the Western
Australia. The company has been using
following risk management frameworks-
AS/NZS 4801: safety management and
occupational health systems. The company

Description of the Organization
BGC (Australia) is a private company operating
in Australia and its revenue comes through the
manufacture of buildings, industrial projects,
construction services, investment and
management, and transport and property
services. The Company operates through its
Australia and New Zealand offices and
administered through Western Australia, Perth.
The companies offer various products and
services- Residential and homebuilding property
services, Commercial construction,
transportation, construction materials, building
products and services, civil and mining
construction contracting services (Erik
Eriksson, 2010).

Founder is Leonard Buckeridege, who
died in 2016. The company has an
operating income of $162 billion.
It is due to there “can do”
attitude.
BGC Builders supplies,
BGC Plasterboard,
BGC Metal Roofing,
BGC Fibre Cement,
And many others.

perations Strategy
BGC Australia Private Limited is
a differentiated contracting
and construction company that
is based in Perth, Western
Australia. The company has its
operations in New Zealand as
well as Australia. BGC has been
known for providing the
leadership and expertise
strategy from the scratch for

Does BGC perform
the following
tasks?
a) What are
the main
operational
strategies of
BGC?
b) Changes &
evolution in the
strategies of
BGC with the
changing time?
c) Improvements
which are needed
in the BGC
strategies?

sion-Making Processes and Innovati
The construction company BGC has
been exploring the Energy Demand
Smart at its major facilities in
Australia and also at office buildings.
Some of the suggested energy users
are associated with this group. The
company is interested in adding more
facilities to its group and searching
for information to access the Demand
Smart information for its facilities.
The company’s Board of Directors
works closely with BGC operations
and has integrated Demand Smart
and Ener NOC. These are
comprehensive programs that find
applications towards the demand
energy responses. All the strategy
programs are made to work closely
a) How are
Strategic and
Operational
Decisions
Made in this
BGC?
b) Is Innovation
Encouraged
Throughout in
BGC?
c)
Responsibility
Factor into
Decision-
Making?
For effective
decision
making and
innovation
in BGC.

oduct & Service Design
Companies and
firms make different
products and
deliver, it can be for
profit or non-profit.
There are handful
processes through
which products can
get manufactured

Products
&
services
which the
BGC
suffered?
What are the
operational
challenges
which are
posed by the
BGC product
& service
Does proper
resources
are provided
to the
research $
development
process?

Process Design
Organizations behave according to the
surroundings. The BGC contracting
company has an aim of delivering the
goods and services to its customer, but
the efficient processes of manufacturing,
designing, analyzing and finally getting it
delivered are some of the driving forces
behind the success if a company. These
are smaller work processes that can serve
for the big purpose. The effectiveness of
an organization is largely dependent over
the given operations or processes, and
this will make the business profitable and
productive.
Can you Identify Areas Where
Business Processes Might Be
Improved?
Are Business Processes
Constantly Being Measured
and Evaluated?
Are the Manufacturing and/or
Retail Facilities Being Used
Properly to Support Business
Processes?

ue Chain (Supply Chain)
The BGC corporate
development team has
been involved with
creating patterns since
1990s and this has
been done across
geographies and
industries. The large
focus has been on the
large cap firms. This
company is involved
with the analysis of
more than 2000
companies across 30
Is BGC an
Advocate
of the
Value
Chain
Concept?
The Supply
Chain
Areas of The
Supply Chain
that Can Be
Improved
Value Chain of
BGC

Planning & Control
In present scenario, the business
environment is undergoing through
huge changes. This is mainly due to the
globalization as well as proliferation of
multiple facilities. The companies need
to plan the strategies and identify the
success factors for complementing the
lean manufacturing, agile
manufacturing and just in time
practices. The company needs to have a
strong plan and control over its
manufacturing processes. The BGC
contracting company may undergo
through the technological changes and

BGC Approach to
Forecasting
Demand
Connection between the
processes of Decision-
Making and Planning
Recommendations

uality Management
The company must
focus that a particular
structure May or may
not fit for a given
hierarchical level or a
market. The
performance impacts
must be clearly defined
and coordination
conditions must be
enhanced among th
Any Quality Tools Used
in BGC?
Recommendations for
Improvement in the
Quality System of BGC.

Conclusion
The BGC Company is a construction company
which runs its centers all over the globe. The
company needs to focus on strengthening its
supply chain management activities and
implement an ERP (Enterprise Resource
Planning) system that is aligned with the
different facilities. This enhances the
attainment of goals to a maximum possible
extent.

References
An, H. (2008). The Construction of Green Supply Chain
Management System. International Journal of
Information Systems and Supply Chain Management,
1(3), pp.70-79.
Erik Eriksson, P. (2010). Improving construction supply
chain collaboration and performance: a lean
construction pilot project. Supply Chain Management:
An International Journal, 15(5), pp.394-403.