Operations Management Report: Amazon, Business Development

This report delves into the core concepts of operations management, emphasizing its crucial role in transforming raw materials into finished goods and services, optimizing resource utilization, and minimizing waste. It explores several approaches, including Six Sigma, Lean production, and Total Quality Management, highlighting their roles in enhancing efficiency and profitability. The report also examines the importance of operations management, the factors within the business environment such as corporate social responsibility, culture, values, and ethics and sustainability. The report emphasizes the significance of effective management and leadership in achieving high-quality output and overall business success. The conclusion emphasizes the importance of operations management in achieving business goals and the role of managers and leaders in all aspects of business activities. The references provide a foundation for understanding the concepts discussed.

Management and
Operation

Table of Content
• Introduction
• Approaches of operation management
• Importance and values of operation management
• External factors and its impact
• Conclusion
• References

INTRODUCTION
Management and operation plays a crucial role in an
organisation as it concern with the transform of raw material
into finished goods with the optimum utilisation of
resources in order to minimise the wastage of product and
improves company's productivity.

Approaches of operation management
Six Sigma: It's an approach which is concerned with the
improvement of business operations in terms of eliminating
errors and defects, saves time and reduce cost.
Lean production: This approach deals with minimising the
wastage of product and ensures the better quality which provides
higher level of efficiency and profitability.

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Queuing Theory: This theory is a technique to determine and
streamline staffing needs, scheduling and inventory which
improve overall customer service.
Total Quality Management: This approach is deals with the quality
of product and service which meet and satisfy the employees
need.

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Just in Time: It is an integral approach which increases efficiency
and decreases wastage of product by receiving goods when
they are needed in the production process, thereby reducing
inventory costs.
Continuous improvement (Kaizen) : Under this approach it's
main aim is to eliminate tye waste from all systems or
functions of an organization by adapting standardized
activities and process.

Importance and value of operations
management
Better quality of product: Operational management ensures the
Amazon to produce quality of product with the optimum
utilisation of resources.
Monitor and distribution system: It is one of the main element
in business activities or function.

Factors within the business environment
Corporate social responsibility: It refer as a business approach that
contributes to better and sustainable development by providing
environmental, social and economic benefits to its all stakeholders.
Culture: It is introduce as a customs, social behaviour and ides of
employee of a specific location. It highly impact the business
environment directly as the business identifies the culture of
particular place and designs their goods and services according to
the culture.

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Values: It is defined as standards or principals of individual's
behaviour. In the organisation, it is consider one of the main factor
as the services and products of Amazon is developed and changed
after exploring the value of regular client at a specific place.
Ethics and sustainability: In order to apply CSR an enterprise must
practices ethical business as well as ensure that the organisation's
activities do not harm all stakeholders of the Amazon.

Conclusion
From the above statement operational management approaches
ensure the effectiveness and profitability of Amazon's
operational functions. Along with this manager and leader has
crucial role to play in every aspects of business activities. In
simple terms operation term is concerned with the
transformation of raw material into finished goods and
services. For attaining higher level of output manger and
leader are significant aspect for company.

References
Chiarini, A. and Vagnoni, E., 2015. World-class manufacturing by Fiat. Comparison
with Toyota production system from a strategic management, management
accounting, operations management and performance measurement dimension.
International Journal of Production Research. 53(2). pp.590-606.
Hitt, M. A., Xu, K. and Carnes, C. M., 2016. Resource based theory in operations
management research. Journal of Operations Management. 41. pp.77-94.
Saucedo-Martínez, J. A. et.al., 2018. Industry 4.0 framework for management and
operations: a review. Journal of Ambient Intelligence and Humanized
Computing. pp.1-13.

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