Operations Management: Examining Factors and Approaches for Efficiency

This presentation provides an overview of operations management, exploring various approaches such as Total Quality Management (TQM), Six Sigma, and Lean Manufacturing. It emphasizes the importance of operations management in enhancing productivity, efficiency, and revenue. The presentation also examines internal factors like stakeholders, employees, finance, and human resources that influence operational decision-making, referencing Amazon as a case example. The content aims to provide insights into how these elements contribute to operational success and the implications of various management strategies. References from sources like "Fundamentals of human resource management", "Operations and process management" and patents have been included to support the analysis.

MANAGEMENT AND OPERATIONS

Table of Content
 Introduction
 Approaches of operations management
 Importance and value of operations management
 factor that affect to operational management and decision making
 Conclusion
 References

INTRODUCTION
Operation management responsible for designing and controlling of production and
designing of products and services which helps to increase productivity and efficiency
 Presentation will highlight approaches of operations management
 Importance and values of operation management will covered in this presentation
 Internal factor that affect to operational management and decision making will be
discussed in this presentation

Approaches of operation management and role of leaders and managers
 Total Quality Management
 Six Sigma
 Lean Manufacturing

Importance and value of operations management
 Product quality
 Customer satisfaction
 Revenue Increase
 Waste Reduction
 Optimum utilization

Impact on operation management
 Economic
 Technological
 Environmental
Ethics & Vales
Stakeholders

Internal factor that affect to operational management and decision making
 Employees
 Finance
 Human resource
 Formation of organization
 Mission statement
 Stakeholders

Conclusion
From the study approaches of operation management such as TQM, six sigma, lean
manufacturing have been explained which helps to increase productivity.
In Amazon operation management is important for increased efficiency, revenue and
others.
This study includes internal factors such as (stakeholders, employees, finance, human
resource etc.) affected operational management and decision making of Amazon
positively as well as negatively.

References
 Wright, P., 2018. Fundamentals of human resource management. Management. 5. p.27.
 Slack, N. and Brandon-Jones, A., 2018. Operations and process management:
principles and practice for strategic impact. Pearson UK.
 Nakamura, T., et. al., 2015. Operation management apparatus, operation management
method, and operation management program. U.S. Patent 9,031,703.