Management and Operations: Effectiveness and Objectives Report

This report provides an overview of management and operations, emphasizing their parallel importance for business growth. It explores key operational functions, including planning, organizing, coordinating, and controlling. The report details the roles and responsibilities of managers within these functions, highlighting the significance of operational approaches such as lean production and Total Quality Management (TQM). It analyzes the impact of external business factors, including political, economic, social, and technological influences, on managerial decision-making. Furthermore, the report examines how operational effectiveness contributes to achieving firm objectives, particularly through democratic leadership styles. The conclusion stresses the critical role of effective management and operations in competitive business environments. The report includes references to relevant academic sources.

Management
and Operations
(Part B)

Cover Content
 Introduction
 Introduction to key operation
 Roles and responsibility of manager in operational function
 Operational approaches to operational management and their
value.
 Impact of external business factor on decision making process
 How operation effectiveness meet firm's objectives
 Conclusion and recommendation
 References

INTRODUCTION
Business can grow and develop in the international market when
their management and operations are working parallelly to
each other. It is very important for business associates to
monitor their management and operation activities regularly.

Introduction to key operation
In the global market operations are subjected to fluctuate or change as the
business grow and develop in the market. In an organization there are
numerous key operations which directly or indirectly helps the business
associates to meet the emerging needs of the customers.

Roles and responsibility of
manager in operational
function
Operational functions helps the organization in managing the process
of preparing product and services. This covers, planning,
organizing, coordinating and controlling. The roles and
responsibility of manager in the key operational functions are
stated as under:
Planning: It is the very first of operational function where
management plan the idea in order to succeed in the global
market or to make launch the innovative goods and services in the
global market.

Operational approaches to
operational management and
their value.
Lean production: With the help of this concept management is able
to utilize their limits resources appropriately so as to attain
productive outcomes.

Continue..
TQM: Total quality approach is used by organization as it directly
helps in raising the standard of the of goods and services.
Whereas, in order to resolve the problem which occurred at the
time of production process TQM is implemented in the working
premises. Mark and Spencer in order to provide same level of
quality cloths, home appliances and food product to the
customers. Firm adopt this in order to create tough benchmark for
others.

Impact of external business
factor on decision making
process
External business factors Impact on leaders and mangers
decision making process
Political factor This factor affect the decision of
manger because they need to
change their long term framed
policies according to the current
political scenario. Whereas,
leaders decision are influenced
because they need to mould the
track as per political factor so
that set targeted can be achieved
easily.

Continue..
External business factors Impact on leaders and mangers
decision making process
Economical factor Changes in tax policy, foreign
trade etc. affect the decision of
the manger because they need
to change their plan of
importing or exporting for that
particular nation. Also, leaders
need to transfer new vision of
the business as per economical
factor to the employees.

Continue..
External business factors Impact on leaders and mangers
decision making process
Social factor The decision of manager is
influenced by the social factor
because they need to set
policies which are not against
the society norms and
traditions. Whereas, leaders
manger is impacted because
they need to motivate the
workers individually because
they all are from diverse
culture and background.

Continue..
External business factors Impact on leaders and mangers
decision making process
Technological factor Changes in technology affect
the manger decision because
they need to understand their
current firm position in the
market and accordingly decide
for the execution of the
technology. The decision of
leaders also its influenced
because they need to train and
boost workers to adopt to the
new change ion the premises.

How operation effectiveness
meet firm's objectives
With the help of democratic leadership style company is able to
meet set objectives on time. This is because in this leadership
approach staff members are invited in the decision making
process which boost their morale and assure them that they are
precious assets of the management. This step push workers to
perform better through which set target bench mark is
accomplished.