Operations Management Report: Analyzing Google's Operations Management

This report provides an analysis of Google's operations management, exploring key strategies and approaches. It begins by introducing the concept of operations management and its importance. The report then delves into specific operational techniques employed by Google, including Six Sigma, Total Quality Management (TQM), and Lean Manufacturing, highlighting their roles in enhancing product quality and efficiency. Furthermore, it examines the significance of supply chain management and product development within Google's operations. The report emphasizes the importance of quality management and concludes by summarizing the key findings and implications of Google's operational practices. The report also provides references to support the analysis.

Management and
Operations
(P4 & P5)

Table of Content
• Introduction
• Key approaches to operations management
• Importance and value of operations management
• Conclusion
• References

Introduction
Every organisation want to accomplished their goals and objectives in an
effective manner. Management and operations mostly deals with
managing and directing the process producing and distribution.
Operational management is considered to be the administration of
business activity in order to develop highest level of efficaciously that
can be manageable within company.

Key approaches to operations
management
Operation management handle the product and services department that
are manufactured by employees. In Google, operation management are
relate to management and team which may contribute towards the
success of business. For example: process of product designing and
another decision about operation management like job design, quality
management and so on.

Cont....
Six sigma: Six sigma is important operational techniques and tool that
Google use in their changing process. This approaches focus on
developing quality of final products and services by removing the
issues and fluctuations that comes between the process. Google
understands their clients and customers voice.

Cont....
• Total quality management(TQM): It concentrate on value of
services, representation improvement and another integral worth that
assist in developing the happiness of clients. This is helpful in
managing and supervising quality of product and services. Total
quality management is suitable for many departments of Google and
also developed in workers as well as consumers.

Cont....
• Lean Manufacturing: This is utilise by the manager of Google as it
help them to manage and organise overall system of designing and
developing. Its executing assists in minimising wastage in more
amount for achieving effective products and services. This is
generally applicable for appropriate use of resource and funds for
creating standard quality of product or services.

Importance and value of
operations management
The key importance of operational manager is to create good culture
and surroundings which develop viability and productivity of their
personnel. It can be only possible through motivating, controlling and
guiding workers. It leads to collecting where manager need to know
and evaluate many problems of their employees and take better actions
so that it can be solve easily.

Cont....
• Supply chain management: It is the management refers to flow of
products and services and considered whole methods which
formulate raw material into finished products. This focuses on
forecasting and planning, distribution, sales, purchasing, customer
services and moving storage.

Cont....
• Product development: It is the significant activity which is
performed in order to develop the new and existing products and
services into market. This is also execute to improve systems,
techniques and features. It assist Google Ltd. To increase the
customers satisfaction, enhance productivity and profit and form
new opportunities for businesses and growth.

Cont....
• Quality management: This is the action of overseeing whole task
that required to be maintained at effective level. It is majorly
concerned towards the quality policy, executing and developing
quality. For the successful business quality play a essential role and
should be maintained at each level.

Conclusion
For the above report it is concluded that operation management handle
the business activities is effective manner. Role of leaders and
functions of manager in various situations. Different theories and
models are applied for creating flexible working conditions.