Management Operations and Leadership Analysis: A Case Study on Argos

This report provides a comprehensive analysis of management operations and leadership within Argos, a prominent UK retailer. It begins by defining operations management and its significance in transforming raw materials into revenue-generating products. The report then contrasts the roles of managers and leaders, highlighting their distinct responsibilities in planning, organizing, staffing, directing, and controlling. It further delves into various leadership approaches, including system and contingency leadership, and examines their application within Argos. The report also explores operational control mechanisms, such as Six Sigma, and their impact on achieving organizational goals. Through a case study approach, the report evaluates how Argos implements plans and policies, manages new projects, and adapts to changing market dynamics, ultimately offering insights into effective management practices.

Management and
operations

INTRODUCTION
Operations management (OM) can be characterized as a process that includes a mixture
of multiple aspects such as assessment, monitoring, review and regulate of processes such as the
production of an organization offering. This is a method in that the processing of RM is carried
to turn it in a final commodity to produce revenue from it (Meredith and Shafer, 2019). This
method focuses primarily on bringing substantial changes in product and service efficiency in
order to maintain corporate sales generating capacity at reduced expense. Present research is
based on Argos, a corporation selling its train as a UK catalog seller in the regions of the UK and
Ireland. Agency was established in 1972 and sells various forms of high quality consumer items.
This report provides a formative conversation on the contrast of the role of employees and
followers with their features and resemblance. In contrast to this report, there are hypotheses and
a standard style of leadership. In comparison to this article, the role of operational management
and influences impacting judgment making and operational management are included.
Leaders and managers are crucial people in an organization, all of which make a positive
commitment to the fair and productive administration of an entity’s activities. They have a
capability to oversee and control various types of aspects in a company and to motivate
individuals towards organizational objectives. Identified below are the different types of duties
and roles of leaders and managers:
Manager- Managers are characterized as individuals who are responsible for effectively
managing the management practices of the business and direct individuals and groups towards
the primary objective and goal of the company (Qi and Shen, 2019). The manager of Argos
executes a multitude of duties and responsibilities to promote the efficiency of business.

As far as the up its operations of the Argos management
team is concerned, it carries out different types of role and obligations in which it actually works
as a leader wherein the supervisor is handled as a symbolic representation wherein
responsibilities which are related directly to legal documents are regarded. In fact, they also
serve as representatives through whom they inspire people in an organization and impact their
success in order to help them function more actively in achieving the purpose and goal of the
organization. In contrast to this boss inside Argos, they also serve as agent, since they are
responsible for successfully establishing communication with entities outside the organization.
It is critical positions that executives have in this regard,
allowing them to be accountable for all the vital knowledge materials and material of rivals in
order to formulate plans through monitoring external market environmental variables. They act
as a simulation model wherein they assess and assign data and interact with supervisors in good
to plan correctly. Managers of Argos also act as spokespersons in which they further interact the
vital and important information pertaining to the policy process of the institution strategy to
outsiders (Filimonau and Delysia, 2019).
Decisional role of manager
There are various styles of positions within a company management, such as an
entrepreneur in whom they are accountable for risk-taking with order to promote creativity
within an entity. In addition to the position of resource management, managers are often active in
the distribution of personnel to specific departmental divisions in order to fulfill the
organization's mission with better performance. The other positions that the boss performs in
Argos include conflict planner and the leader.
Planning: It is the main role of the boss within Argos' corporate management, in and that they
are responsible for establishing the strategies and setting forth the strategy and purpose of the
organization along with the measures to carry forth them in an efficient manner.

Organizing: After drawing up the schedule, the Argos planner is responsible for coordinating
the tasks and roles of the program according to the tools in order to coordinate the operations in
an appropriate way. In addition to this, Argos also assigns duties among staff members as per
their skills and abilities in order to cooperatively fulfill the objectives of the organization.
Staffing: Upon performing the operational role, the manager executes his task of hiring wherein
he fulfills the labor needs of the company with separate divisions with skilled and effective
personnel. The primary objective of this aim is to recruit valuable staff in order to meet the
objectives effectively.
Directing: It is a role that the director of Argos undertakes, as it is responsible for leading the
team and the person towards to the objectives and priorities of the organization. In order to do so,
this boss inspires guides, advises and enables staff to operate with maximum zeal.
Controlling: It is the last role under which the Argos manager actively controls and checks all
targets under order to insure that they are achieved in compliance with an implemented schedule
and attempt to resolve any mistake and to mitigate it through corrective measures.
Leader: Leaders are people who are responsible for encouraging individuals towards
organizational objectives.
Argos influences individuals by trying to set a view to integrate their actions
accordingly.
Problem solving- The leader of Argos performs the most critical role in serving as a
problem solver by providing practical answers to each and every question in order to please
people in the best possible way.
Functions of a leader
Motivation- Leader is also responsible for influencing and motivating folks to work towards to
the achievement of business goals and priorities. To this end, Toyota’s manager will use

financial and nonfinancial encouragement methods such as rewards, perks, regard, etc. to force
employees to work in line with business objectives (Dai and Tayur, 2019).
Basis Leader Manager
Meaning A leader is an individual in an
organization who serves to
guide others to achieve
company performance.
Manager is accountable to
overseeing tasks, events,
schedules, services and staff,
etc. in order to accomplish
operational goals.
Formal right Leader does not have any type
of official rights within an
institution.
Manager has system of
benefits in an institution.
Follower/ subordinate Leader has adherents who
efficiently follow leaders
because of one’s method of
operating as well as their
styles of leadership.
Manager has sub-ordinates for
all those who carry out their
rights and duties under each
other.
Scope Leader has a limited focus as
they act as part of managers.
Directors in a company have a
broader reach, because they
have a broad variety of
positions and duties, as well as
representatives in their
position as executives.
Risk taking Leaders are individuals who
act as a risk-bearer in order to
enable entrepreneurship.
Managers, however, restrict
risk, since they largely aim to
control the risk to sustain
revenue and costs.

Similarities between leader and manager
Basis Similarities
Business goals and objectives The key objective of management and the chief
is to successfully achieve the corporate goals in
a well-defined and efficient way and to
improve the productivity of the business to a
significant degree.
Flexibility Leaders and managers have the same set of
flexible characteristics as they have the
productivity to adjust to vibrant changes in the
market.
Argos acts as a major supplier in which various forms of roles and operations are carried out in
order to attract consumers in an efficient way in order to achieve further sustainable advances.
Supervisors and employees make an effective impact to this with their duties and responsibilities,
performing a variety of roles, such as motivating employees to use their talents and skills to
improve their efficiency. It has been determined that there is a particular condition, particularly
in Argos, and that it is important to track and control leaders and executives using their expertise
and experience in order to reach an operational goal (Cole, Stevenson and Aitken, 2019).
Implementation of plans and policies
Argos introduces a new durable product on the market with the objective of achieving highest
service quality and ensuring high revenue. The key explanation for this is to growing corporate

integrity and business competitiveness. It is the duty of this management to implement
innovative concepts in order to deliver a new product in order to maintain a competitive edge
over the corresponding time frame, such as the potential of the social network site to affect the
broad user market. Around the same time, leaders play a critical role in improving the abilities
and productivity of workers by providing them different learning and training systems in order to
accomplish corporate goals through innovative strategies and resources.
Working on new project
The top management of Argos has duly made the decision to find a fresh product onto the
market, because to manage it efficiently, there is a need for machines, skilled employees, money
materials, etc. In order to carry out this phase efficiently, various forms of tasks and roles are
needed to be carried out by members and administrators in order to fulfill the project
specifications with optimum performance (Schönsleben, 2020). In this scenario, the management
is accountable for undertaking a range of events in order to understand and inform the staff of the
project requirements. In this chief, it is often responsible for handling human resources in an
efficient way in order to promote the success of workers in a new task. Such leaders actively
empower the corporate staff to optimize their production productivity and to devote specific
personnel and supplies to the manager in order to fulfill the project requirements.
It is a versatile style under which Argos members can easily control any aspect of
leadership, based on the current circumstance. This strategy is extremely able to adapt and
encourages leaders to adjust their style depending on conditions that are constantly evolving in
the corporate climate. Through the aid of these strategies, Argos members successfully accelerate
improvements in the actions of workers in which they accomplish corporate goals and priorities
in a well-defined and efficient way.
System leadership approach
With the aid of a systemic leadership approach, Argos leaders encourage themselves to
develop the environments under which an entity’s employees works with high efficiency

centered on their capacity, expertise and experience. In this method, leaders make use of theory
in order to build efficient and good governance program architecture, a business plan and a social
mechanism. In relation to this system management style, Argos leaders are able to predict both
the attitude and the behavior of employees.
Contingency leadership approach
This type of leadership approach focuses mostly on the style of leadership that is specifically
linked to the outcome that better suits the individual and the circumstance. It helps in assessing
contribution on the inflation caused by the scenario (Abdel-Baset, Chang and Gamal, 2019). In
addition, it has been determined that the contingency leadership strategy is primarily
distinguished by a number of aspects, such as the partnership between leaders and participants,
the power of authority that appeals to the leadership authorities to discipline or reward workers,
and the mission system to which the specific framework or manner of operation is properly
delegated.
Operational control relates to the operation of the whole company process employed by the
organization to implement effective strategies in order to produce the expected outcomes on
time. With the assistance of this, they can regularly achieve their target objectives and a task –
specific (Ali and Haseeb, 2019). Argos is working in the UK to conduct their business efficiently
by recognizing many variables inside the company's internal climate. For this purpose, the
various firm used various types of approaches. Some of the major aspects to operational
management will be discussed below:
Six sigma: With the aid of a systemic model of leadership, Argos leaders encourage themselves
to develop the environments under which an individual’s employees works with high efficiency
centered on their capacity, expertise and experience. In this method, leaders make use of theory
in order to build efficient and good governance program architecture, a business plan and a social

mechanism. In relation to this system management style, Argos leaders are able to predict both
the attitude and the behavior of employees.
The key task of the leader is to enforce this principle and to introduce
effective team work to strengthen the business.
In this context, administrators often build more strategic plans to
create a stronger marketing strategy such that they can leverage a variety of tools.
TQM relates to the basic method of adding productivity to the
output of the business. This method focuses primarily on the daily cycle of enhancement of the
price of products and strengthens the services offered by the Argos industry. They should also
work on certain requirements that suit consumer need and requirements.
Importance of leader in this strategy is to encourage people in the job
location as group members and to remove resistance to change toward more customers in order
to enhance their standard of work (Rumble, 2019).
This management team of the chosen organization is able to be using
a large variety of strategies in such a way that they can quickly concentrate on the period of
transformation in manufacture and bring about further enhancement.
This method relates to the procedure of ordering the content from any
provider at the time required during the manufacturing process. As far as the respective industry
is concerned, this method is used by leaders and supervisors, both to maximize productivity and
to eliminate waste from cost of goods sold within the corporation.
to assess employee productivity in good time and efficiently
inventory tracking.
Executives also lead the manufacturing and operating divisions of
the business so that they can retain a secure warehouse and monitor along with the potential to
develop the whole development cycle in the business.

As per the main operational management strategies listed above, it can be said that OM plays a
vital role in ensuring that the Argos industry allows optimal use of overall capital. By utilizing
this method on a daily basis, they will develop their product and service processes and turn raw
materials into finished products.
There are various styles of significance and principles of corporate management that can
be underpinned by companies in order to accomplish defined goals and targets properly. In the
background of the Argos industry, there are various styles of shops and there are a vast number
of consumers who conduct their company at a high standard. For more development, they need
to grasp the principle of OM, which will be addressed below:
Trends in market: In competitive environment situation, there are distinct types of jobs
functioning their company online and offline, some also criteria for achieving organizational
objectives. It is therefore essential for each institution to produce its services and products as
emerging demographics so that they can place themselves in a good manner (Soekkha, 2020). As
far as the Argos industry is concerned, there are a number of products and services formed by
patterns that always meet the full desires and requirement of people on the market. As a result, it
helps the firm maintain employees for a longer period only at work environment.
Increasing revenue: Operational management also allows case of positive to produce benefit
ration to obtain the optimal performance in a regular manner. As long as the respective company
is concerned, this aspect of OM allows them to broaden their sector in a variety of areas so that
they can quickly achieve market segmentation. It helps us to make enormous profits alongside
specific applications in a competitive environment.
Increasing sales: Operational management has always been seen as a useful tool for every firm,
as it aims to enhance the company's sales thru the production of efficient products. In relation to
the chosen organization, this is used by management teams so that they can carry out better
research on various environmental factors that will help them find opportunities to expand their
overall sales.

There are a wide range of causes which have a clear effect on the company inner and
outside. All of these ethnic backgrounds primarily influence the overall operational activities and
decision-making activities of the various company named Argos businesses. In addition, these
kinds of factors have an impact on the aims and goals achieved by the company (Liao, Tang and
Lev, 2019). As a consequence of the evolving pattern, too many forms of decisions are often
made by administrators and company members against pros and cons causes, which are as:
Financial status: The monetary situation of the Argos industry sectors every time help managers
and supervisors to make the best choices so that they can handle their done in the best path.
Decision concerning the prices of goods available to customers so that the investment has been
made by the chosen organization, which may be impacted by profitability and cash flows.
Sources of entity: There are various funds available within each firm and they always operate
together. Some appropriate financing within the Argos industry, such as raw materials and
human capital. These funds can be planned and controlled in an ideal place in terms of
developing an instant decision for the company to take the right decisions. As a consequence,
efficiency, alongside worker profitability, affects the organizational management decision-
making mechanism within the respective company.
Market trends: There are multiple kinds of patterns being evaluated in the global market. Such
forms of patterns may be established in the industry and allow companies to assess the total job
demands of workers and the appetite of consumers inside the company. It is therefore important
for the relevant company to evaluate the current industry dynamics before putting out the
ultimate effective business strategy in order to achieve the required objectives.
Legal and political changes: Legal change usually affects the decisions taken by Argos through
leaders and supervisors. Such forms of improvements almost often culminated in regulations
implemented by the company that generally affect the overall planning phase of the company.
Here, leaders play a critical role as they have the way to predict stuff that will bring about change
to the acquiring workforce so that they can handle and handle entire resources effectively.