Analysis of Operations Management and Leadership at Tesco

This report provides an analysis of operations management, focusing on the case study of Tesco. It explores key approaches such as Total Quality Management, Just-in-Time inventory, Continuous Improvement, Key Performance Indicators, and the Six-Sigma approach. The report highlights the roles of leaders and managers in implementing these strategies to achieve business objectives, emphasizing the importance of waste reduction and efficient processes. It concludes that effective operations management, supported by strong leadership, is crucial for organizational success. The report references various academic sources to support its findings and recommendations. This analysis provides a comprehensive overview of operations management principles within the context of a leading retail business.

MANAGEMENT
AND
OPERATIONS
TASK-3

Table of Content
 Introduction
 The key approaches to operations management and the role that leaders and managers play.
 The importance and the value of operations management in achieving business objectives.
 Conclusion
 References

Introduction
Operation management refers to the planning, organising, controlling and supervising
various processes within the organisation so that the higher level of efficiency can be
developed. This term is used in the business for managing all the people,
technologies, procedures and information so that the all organisational activities can
be carried out in a most effective manner. This file is based on the Tesco which is
one of the leading business in retail industry of UK. This PPT will cover that how the
role of a leader and the functions of a manager helps the business in different
situations.

The key approaches to operations
management and the role that leaders and
managers play
As the operation management is an important part of the business to manage all
the business process and procedures related to the production of goods and
services. The concept of operation management encompasses all the
business operation which are related to the ordering raw material, converting
them into final products and selling it to the final customer so that the
business can attained higher profitability and productivity. Operation
management contains various theories and approaches within which are as
follow:

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Total quality management: This approach of operation management depicts
that the business manager of Tesco must focus on improving the quality of
their products and services by eliminating the defects from the manufacturing
process. In this aspect the leaders needs to render proper guidance and training
to their employees related to improving their working process so that they will
be able to produce products and services with great efficiency which will
increase the overall profitability of the business.

Just-in- time inventory

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Just in time method: It is related to the proper management of inventory
which defines that the business manager needs to maintain the balance
between their ordered and required stock so that wastage can be minimised
and overall profitability can be increased.

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Continuous improvement plan: This approach refers to the ongoing efforts
of business manager to improve its products and services. In order to get
success and growth in the marketplace manager needs to adopt new
techniques and process in their business so that they can increase the overall
sustainability of their business. In this term, the leaders needs to motivate its
employees to adopt the changes in their working processes so that the overall
profitability and sustainability of the business can be enhanced.

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Key Performance indicator : This technique will enables the managers of
Tesco in measuring the success and failure of their performance. Also, it
will provide them the effective measures so that they can compare their
processes and strategies from the another reputed business organisations so
that the required changes can be implemented

Six-Sigma approach