Front House Operations Management: Key Aspects Report

This report examines the crucial role of front house operations in the hospitality industry, specifically focusing on hotel management. It emphasizes the importance of the front house as the initial point of contact for guests and the significance of effective management in providing quality services. The report outlines key aspects of front house management, including planning, organizing, coordinating, and staffing, highlighting how each element contributes to achieving organizational goals. It also addresses operational issues such as improving service quality and managing costs. The conclusion underscores the continuous growth of the hospitality sector and the importance of efficient front house operations in achieving success and maintaining customer satisfaction. References are provided to support the report's findings.

Rooms Division
Operations
Management
TASK 2

Table of Content
• Introduction
• Importance of front house Arena
• Key aspects of planning and management of front house
• Key operational issues
• Conclusion
• References

Introduction
In hotel line, it has become essential for person to give quality
services to the consumers or clients on a regular basis. With the
help this, strong sustainability can be maintained by them for a
longer period of time at marketplace.

Importance of front house Arena
Front office can be stated as the face of a hotel. Supervisors and
subordinates of this sector should be much effective as they are
the people who directly get connected with clients that provide
information to them of services that they are offering in Clientele
Hotel.

Key aspects of planning and management
of front house
There are some factors
management which needs to be
considered by front house and
these are:
Planning: This is the first phase
that plays a vital role in Clientele
Hotel and should be properly
taken under when they are willing
to achieve a desired goal.

Continue..
Organising: Second section
where managers gives task to
individuals and at the same
moment it is mandatory for
them to locate all their
capabilities and then assign
them jobs accordingly

Continue..
Coordinating: Bringing all actions which has been done at the
same place in order to achieve a common goal is said to be
coordination.
Staffing: It is responsibility of a manager which is much vital in
hospitality sector. Recruiting a talented staff member is much
essential for Clientele Hotel. With the help of this they can attain
all the aims and objectives.

Key operational issues
Operations management of a hotel
should work effectively. With the
help of this, actions can be taken to
improve various things like quality
of products and services, cost and so
on. Clientele Hotel can enhance its
belief of clients and guest by serving
them services with quality.

Conclusion
As per above mentioned report, it can be summarised that
hospitality sector grow continuously. In this number of people
wants to operate their business with the purpose of attaining
higher success at market place.

References
• Bryant, A. S., and et. al., 2014. The incidence and
management of postoperative chylothorax after
pulmonary resection and thoracic mediastinal lymph node
dissection. The Annals of thoracic surgery. 98(1). pp.232-
237.
• Davis, B. and et. al., 2018. Food and beverage
management. Routledge.

Thank You