Operations Management: Business Case for Title Boxing Club Project

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This business case report examines Title Boxing Club's operations, focusing on a project designed to address gender discrimination and improve employee relations within the company's 183 branches. The report outlines the problem of gender bias, particularly affecting female trainers, and its impact on employee satisfaction and turnover. The project involves a quiz show to foster collaboration and understanding between male and female employees, aiming to eliminate discrimination, promote equal treatment, and create a more positive work environment. The report details the background of the company, the reasons for the project, proposed solutions like mandatory classes and group activities, expected benefits such as increased employee motivation and improved company reputation, and potential risks like employee resistance and turnover. It also includes cost analysis, a timeline for project implementation, and recommendations for mitigating future discrimination. The ultimate goal is to create a fair and equitable workplace, attracting more female employees and improving overall business performance.
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Business Case
Operations Management
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Executive summary
Title Boxing Club is a company that provides non-combat heavy bags
Boxing, Kickboxing lessons, and training sessions. The company has 183
branches across the U.S. More than 2000 employees of different ages
working in the company, and male and female trainers distributed across
the different locations are working to provide the best training for
members
The company is conducting a project which consists of an arranged quiz
show that all employees involved participate in as groups in a game
where the male and female are involved together to avoid some of the
problems that have occurred, which could also happen in the future. As
well as to impose gender-fair treatment and reduces turnover. One of the
problems that the organization began to notice related to gender
discrimination, firstly conflicts and misunderstanding between the two
parties, secondly the participants do not want to train with a female
trainer but rather prefer male trainers because they believe that they are
the best. Furthermore, some females in the organization were exposed to
positions or words that made them feel that they have no value in the
company, and this may lead to an increase in turnover. This project will
help the company to gradually solve these problems.
The greatest advantage of the project is to eliminate discrimination based
on sexism within our boxing company. This leads to male and female
employees accepting each other and appreciating each other's work and
reducing conflict and negative atmosphere in the workplace. Moreover,
the project will contribute to increasing employee motivation and their
sense of appreciation and respect within the company. This also might
help them to apply what they learned during the project in their real-life
situations. It is also worth noting that this project will leave a good
reputation for the company in society as a company that supports gender
justice. The number of participants in the courses will increase, and it will
attract many employees wishing to join the company, especially females.
Since the project is new and need to be improved they are risks can
appear such as employees within the company might not willing to
change their attitude and way of thinking, possible arguments if a team
loses and the desire to blame the other team member, members may be
less motivated to work with the project after a certain period, and
employees might leave the company because of the arising issues when
participating in the solution process. However, all these risks can be
avoided if everyone cooperates to participate in the solution process and
understand the value of the project.
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The report discusses the business case starting from the background
which includes general information about the company "Title Boxing
Club", the problem for which we made this project was also mentioned.
Moreover, in this part, the objectives of the project were mentioned, as
well as the requirements and necessities for the success of our project as
a whole. Secondly, this report discussed the reasons that prompted us to
work on this project in this particular company and how was the company
affected by this problem. As there are some goals that this project will
focus on such as providing a way to solve and deal with the matter,
address discrimination and resolve it in a way that includes all employees
and motivate them to get to know each other and to confirm that all
employees deserve equal treatment and are all eligible and welcome to
work within the organization. Thirdly, the report focuses on the
possibilities and alternatives in order to resolve the identified necessity to
reduce discrimination between male and female workers within the
organization. This includes teaching mandatory classes to be aware of the
existing discrimination, "sharing-cycle", organize regularly group
activities, implementation of role plays. Then, expected benefits/profits
were discussed this part indicates that the project will deliver to the
organization the elimination of the discrimination since this is what the
project mainly aims at. The company will also be provided with various
benefits after implementing this project. Male and female employees are
open and willing to cooperate, they appreciate the other’s opinions, and
conflicts are less likely to escalate. Therefore, these benefits and profits
will not only be at the personal level of the members, but also extend to
the employees, managers, and the success of the company. The report
also shows what are the ideal solutions and methods that should be taken
regarding the possible risks associated with the project. For example,
employees do not agree with participating in the project, it might not work
out in the way as it was expected, and performance and willingness to put
effort into their work is likely to decrease and conflicts arise. Another risk
that has been discussed is that employees might leave the company,
which in turn leads to a poor reputation of the company. Identifying all
potential risks will not lead to the conclusion that they will occur as they
are just assumptions to be considered while planning the implementation
of a new project. After that, the cost that will be required for the success
of the project has been clarified. The report states the timeline of the
overall preparation phase for the project starting from the orientation
phase and diagnosis stage. Continuing with the organization phase,
implementing the project, as well as observing the changes at the end.
Furthermore, the report explains through the investment estimation that
many costs can be saved due to the location and equipment already in
the possession of the company and most money is spent after the game
to afford the rewards as well as the pieces that have been borrowed.
Ultimately, some advice has been added regarding the problem of
discrimination and the way the project works, which will contribute to
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mitigating and avoiding this problem as well as its impact on the
organization in the future.
Background
The client of this project is a fictional company named: Title Boxing Club. The
company has 183 locations across the U.S. From Seattle to Miami Beach, with
several bigger and smaller cities in between. The huge gyms in the style of a
warehouses are simple in design and spacious. They provide non-combat heavy
bags Boxing and Kickboxing lessons. In addition, their coaches are available for
private training sessions. The company has become recognized among various
organizations, but they still aspire to further expansion within the United States and
abroad. It is a fitness club that gives people different boxing exercises. Regardless of
age, body type, weight, or ability. Exercise lessons engage the body, mind, and spirit
by guiding the basics of real boxer exercise. There are more than 2000 employees of
different ages working in the company, and male and female trainers distributed
across the various branches are working to provide the best training for members.
About 65% of employees are male and 35% are female, and the company has been
trying to attract females a lot lately as the number of male participants exceeds the
number of females. With this diversity found in the organization, it is important for the
organization to create a safe and fair atmosphere, and to strive to avoid
discrimination. This progress would be based on a new initiative in the organization.
Moving through this process and solving the issues leads to the outcome of
collaboration and the elimination of prejudice.
The problem that needs to be solved is that the company suffers from a problem of
discrimination in some of its branches. The problem of discrimination faced in the
company influences employee satisfaction and relationships rather than progress
and income. The female trainers in particular feel underestimated and not accepted
enough into their company, lead to a potential result in increased turnover.
The overall goal of the project to be carried out is a weekly development of justice
between members of the organization through the involvement of males and females
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in a game that contains competitions and rewards. The desired outcome of the
project is to reduce the discrimination within the boxing company. By merging males
and females in a team and requiring them to collaborate, they need to interact and
express themselves openly and accept and value the opinion of the other party in
order to reach a successful outcome as a team. This ensures that we strive to have
male and female workers support each other and respect one another's performance
rather than criticizing it which leads to more disputes, reduced efficiency, and a toxic
environment inside the company.
There are some necessary preconditions and requirements for achieving the
objectives of our project such as willingness of the staff to take part in the project,
provide support and motivation to them, the time available should be determined in
advance and the workers must be paid for the period they spend in the project.
Furthermore, another necessity to the project's appliance is cost. Required resources
must be invested in executing the project and, ultimately, specialists with these skills
must be employed. It is also necessary to identify people who monitor the project
progress.
Reasons
Workplace discrimination is a common topic of discussion and is something that
remains a concern to this day. And discrimination in the field of sports is a problem
that still exists until now, where some find that not all areas of sport are suitable for
women, especially the field of boxing. Since our organization is facing a problem in
this aspect, it has been observed that there is a large lack of understanding between
the individuals working in the company, and that their satisfaction and motivation to
work is decreasing. Some problems and conflicts resulting from misunderstanding
between males and females also appeared in the organization. Female trainers feel
that they are not value in the organization, which may lead to an increase in the rate
of female turnover. Therefore, female numbers will decrease more than before in this
field. Moreover, because they do not show any attempts to work to solve this
problem, it is necessary to implement this project in order to solve these problems
before they escalate and become uncontrollable.
The main reason for the project being presented is to provide a way to solve and
deal with the matter, address discrimination and resolve it in a way that includes all
employees and motivate them to get to know each other better as well as to support
them in understanding each other. It aims to show that regardless of gender, all
employees deserve equal treatment and are all eligible and welcome to work within
the organization. Furthermore, with this project the client wants to change the view of
the employees from both sides. This will not only increase the company's reputation,
as it is defined as an environment in which everyone is treated fairly and equally, but
also enhances the relationships between individuals. This project can ensure that a
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method is presented to the participants to identify the problem and to find an
effective way to address and solve it whether it is now or in the future.
One of the aims of this project is to open up to cooperation and the ideas of the other
person, which means that they will learn how to deal with the other person and not
judge him/ her in advance without knowing his/ her abilities and performance, as well
as clarify the idea that the success or loss of the team does not depend on gender
but rather on the skills and capabilities that owned by the person. Therefore, it can
be argued that there is a need to develop their ideas and the desire to change their
opinion which will help to reach our project goal which can be identified as
eliminating discrimination based on sexual bias between male and female
employees within the company, where the male bias is clear that they are more
powerful and trusted for training more than women. It is obvious that the
implementation of our project will be a difficult process for all the people involved, as
it is a situation that no one has gone through before. Although the company
welcomes this project, but there is a fear of its implementation. As this project
requires time and perseverance and consists of many different aspects, positive and
negative. However, we are convinced that this is the right way to achieve our results
because the problems, feelings and conflicts must be confronted, addressed, and
discussed in order to find a solution and reach a positive result. Moreover, going
through this process and tackling problems contributes to the result of cooperating
with each other and eliminating discrimination.
The company's management and several people on the workplace still feel uncertain
about the project's result. Which makes emphasizing the importance of the project to
the organization, extremely important. This might be difficult in the beginning, but it is
expected that after a period of implementation of this project, everyone will be open
and ready to change their mind and contribute to the success of this project.
Possibilities and alternatives
In order to address the identified need of eliminating the discrimination among male
and female employees within the company, different possibilities and alternatives
can be mentioned. Firstly, teaching mandatory classes in the company that every
employee needs to participate in with the intention to make employees aware of the
existing discrimination and to help them to create an understanding for it can be
described as the first option. During the lessons, a specialist who has been hired by
the company provides all employees with the necessary information about the
negative effects of discrimination and the reasons why it can cause huge damages
not only to a person’s mental health but also to the organization. Employees are
confronted with the existing discrimination and are expected to internalize the
negative outcomes in order to realize the danger of it. Furthermore, while attending
the classes, the employees are invited to participate in a ‘sharing-cycle’ which means
that every employee is offered a certain among of time in which he or she has the
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opportunity to share his or her thoughts and feelings with the other employees. While
one is explaining how he or she feels, the others are not allowed to talk or to react to
it by giving any comments. The aim of implementing the ‘sharing-cycle’ is to give the
employees an overview and understanding about how everybody feels and why.
This offers employees the possibility to internalize and think about how their own
behaviour can affect other person’s feelings negatively. Therefore, employees can
reflect on their behaviour and can develop an understanding about the influence it
has on others since they receive an insight into why other employees behave as they
do. Regarding the Do’s and Don’t’s of this option, there are a few rules that need to
be followed in order to achieve the result of eliminating the discrimination
successfully. Since the classes are mandatory, employees have to manage
attending them regularly and need to be on time. Moreover, employees have to treat
each other respectfully which means that they let each other finish talking and do
accept what the other persons express in the ‘sharing-cycle’. Making jokes about
others or provoking them belongs to the Don’t’s of attending classes with all
employees. The second option that can be implemented in order to address the
identified need is to organize regularly group activities with all employees besides
work such as climbing or bowling. Discrimination is not directly addressed as in the
first option since employees are not confronted with the existing discrimination and
are not informed about the negative consequences of it. However, they participate in
various group activities which offers them the opportunity of getting to know each
other better outside from work and experiencing how the others behave in situations
that do not belong to work related issues. Additionally, engaging in group activities is
beneficial for the group cohesion since employees need to cooperate and
communicate with each other as well as experience success together. Group
cohesion is also strengthened because of the fact that the success is achieved as a
group which means that everybody’s skills and knowledge is needed. Therefore, the
input of others is appreciated and employees experience that all their co-workers
have necessary skills that contribute to a positive end result. This helps to get rid of
previous prejudices and motivates to rethink one’s attitude towards some co-workers
and their potential. A sense of bonding develops, and employees can experience the
positive sides of cooperating and working together. While attending the group
activities, some Do’s and Don’t’s need to be paid attention to. Everyone needs to be
included and should be open and willing to work with their co-workers. Forming
groups of men and women needs to be avoided since this does not contribute to the
process of eliminating the existing discrimination based on sexism. Furthermore,
everyone’s engagement is expected and cooperation as well as communication is
needed. Due to the fact that some group activities such as bowling can contain
elements of competition, it is important that nobody within the group is blamed for
anything in the case of losing the competition. The third option that can be
mentioned as a possibility to address the elimination of discrimination within the
company is the implementation of role plays that can be practiced in regularly work
sessions with all employees involved. While participating in the work sessions,
employees have the opportunity to switch in their roles or to take on different roles.
Before the employees start exercising these role plays, they need to prepare for it in
order to perform their role successfully and to meet the intention that the role play
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aims at. In the preparing process, the employees share their feelings and
perceptions regarding their own roles so that the others are informed about it and
receive a clearer insight into the other person’s perspective. In order to perform the
role play on a neutral basis, different names and environments are thought of so that
nobody feels personally addressed or attacked. By taking on different roles and
trying to engage in a certain situation from another point of view, new perspectives
and feelings belonging to it can be experienced. This change in roles offers
employees the opportunity to reflect on their own behaviour since they can
experience from a different perspective the effects and negative consequences that
might result from this behaviour. In order to achieve a positive end result and to
participate in the process of performing role plays successfully, there are some Do’s
and Don’t’s that need to be considered by the employees. As already mentioned
before, the role plays should be designed as neutral as possible with the intention
that nobody feels personally addressed or hurt in their position. Therefore, no
personal information is involved, and different names and environments are
determined instead. Moreover, employees need to treat each other respectfully and
are not allowed to make any jokes about another person’s perception or feeling. The
practice of the role plays as well as the different positions are taken seriously, and
every employee is willing to invest effort and time in it to contribute to the success of
this option. Despite the fact that all the described options address the identified need
of eliminating the existing discrimination within the company, we decided the
implementation of our project to be the best option because of various reasons. Our
project consists of an arranged quiz show that all employees involved participate in
as groups composed of male and female employees. In order to directly address the
problem of discrimination based on sexism, the most important requirement is that
the same number of male and female employees can be found in one team. By
mixing up men and women together in one group with the expectation that they need
to cooperate with each other in order win the quiz show, different abilities are asked
for and can be established. Since our project aims at the development of abilities
that are beneficial as well as necessary to overcome the existing discrimination, it is
the best approach to be applied. While participating in the project, employees need
to be willing and open to change their minds and attitudes in order to permit the
project to work out. Furthermore, they are expected to communicate and cooperate
with each other and to appreciate the other persons’ work and ideas since they need
to use it as an input to come to a positive result. Another requirement is that the
employees need to manage the different ideas and desires while paying attention to
everyone. Inappropriate behaviour such as pushing through only their own ideas and
rejecting the other person’s opinions needs to be eliminated. Communicating in a
respectful tone and treating each other in a fair way can be described as another
ability that the employees are expected to develop while participating in the project.
Once the employees have been running through the process of our project and
developed the abilities aforementioned, it is less likely that the discrimination will
occur again since they developed a sense of cohesion and learned to accept
everyone with their potential and ideas as they are.
Expected benefits/profits
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Regarding the expected benefits that the project will provide the organization with,
various factors can be mentioned. Firstly, the most important benefit that the project
will deliver to the organization is the elimination of the discrimination since this is
what the project mainly aims at. Employees will no longer suffer from being
discriminated because of their gender and do not have to experience any negative
feelings anymore. Since the elimination of the discrimination as the main benefit is
connected with many other factors, the company will be provided with various
benefits when implementing the project. Due to the fact that the process of
eliminating the existing discrimination expects the employees to open up and to
change their minds, they participate in and run through an extensive learning
process and improve as well as develop their skills and knowledge. Benefits to the
organization that can be described in this context are that both male and female
employees are open and willing to cooperate with each other after the project was
implemented. They appreciate the other’s opinions and show respect while working
in a team. Showing respect includes aspects such as communicating with each other
in a respectful tone and manner and enabling others finish talking and expressing
their opinion. Referring to the aspect of showing respect, employees can apply
improved communication and cooperation skills which is beneficial for working in
teams and influences the outcome of the groupwork in a positive way. Improved
communication and cooperation skills are not only helpful for the work in teams, but
also for the general handling with co-workers as well as managers. Difficult situations
can be managed better and problems and desires and can be addressed and dealt
with easier. Another benefit that can be described is that discussions and conflicts
are less likely to escalate since they are taking place on a respectful basis which
helps employees and managers to feel valued and to participate in the solution
process as an active part which results in positive outcomes. Moreover, in order to
treat each other respectfully and understand their point of view, employees are likely
to develop the ability to take on different perspectives in order to see a problem from
another view than their own. This helps employees and managers to receive an
insight into the other person’s feelings and thoughts and to develop an
understanding for the reasons a person behaved as he or she did. This, in return,
helps to gain clarity and therefore, can prevent misunderstandings. Generally, the
development and improvement of the skills mentioned above contributes to a
situation in that conflicts and disagreements are less likely to arise and in that
solutions can be found, and agreements can me made easier in the case of their
occurrence. Regarding the expected organization’s profit when implementing the
project, it can be mentioned that it will result from the benefits the organization is
provided with. Due to the fact that employees will work in a better atmosphere and
will maintain higher quality relationships at their workplace once the project was
implemented, many other factors are influenced by it positively. The expected profit
is that due to improved relationships and a better atmosphere at the workplace,
employees experience a higher level of motivation towards performing their work
successfully and investing effort in it in order to receive positive results. Since higher
quality outcomes are achieved and employees are willing to invest effort and time
into their work, the profit of the organization is affected positively. Clients are more
satisfied with the service offered to them which leads to positive reviews from their
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side. Consequently, the organization’s reputation will increase and the likelihood of
new clients demanding the organizations service will rise as well. Therefore, the
organization’s profit is likely to enhance since more people are convinced to invest in
the organization because it provides a reliable service characterized by effort and
quality.
Risks
Regarding the possible risks associated to the project, a few aspects can be
identified and need to be taken into account in order to deal with them in the case of
their occurrence. The first risk that might exist when presenting the project in order to
implement it is that the employees do not agree with participating in the project.
Since they have a certain way of thinking which is responsible for the existing
discrimination within the company, it is likely that they are not willing to change their
minds and attitudes. This means that managers need to invest effort and time in
order to come up with something that convinces the employees as well as motivates
them to participate in the project. Another possible risk that belongs to the main risks
when introducing a new project within a company is that it does not work out in the
way as it was expected. In many cases, this state is caused by a combination of
many negative aspects that contribute to the project not working out. When
considering the difficulties that might occur when implementing the project, and
which prevent it from being realized successfully, different aspects can be
mentioned. Since there is a number of rules that need to be followed in order to
make the project a success, employees and their attitude and behaviour have a
huge influence on it. Therefore, the misbehaviour of employees can be identified as
a possible risk that might arise. In this context, many kinds of behaviour such as
screaming and shouting at co-workers, interrupting them while talking, blaming each
other in the case of loss, and ignoring the opinion and ideas of others belong to this
misbehaviour. Furthermore, excluding team members, forcing them into a certain
direction, and pushing through the own ideas and thoughts can also be mentioned
as misbehaviours that might occur from the employee side. But not only employees
are likely to disregard the rules and to make mistakes when participating in the
implementation process of the project. Since it is a huge project that demands effort,
time, and endurance from everyone engaging in it, managers can also reach their
limits and therefore, can react and behave differently in certain situations as planned
and expected before. In this context, the deviant behaviour from managers
represents another risk that might appear. Even though they have a leading position
and should be in control of the project, it is a huge challenge for them to keep a clear
mind and a neutral perspective. Especially if they recognize that employees do not
behave according to the rules that were discussed very detailed and in advance,
they are likely to feel overloaded and stressed with the handling of these
misbehaviours which can result in chaos and a loss of control. Additionally, it can
lead to demotivation and frustration of managers which, in return, can affect the
employees and their attitude towards the project in a negative way which contributes
to a situation that can be found in a worse state. Therefore, it is important and
advisable to hire a person from outside, e.g. a specialist, who is experienced in this
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field and knows how to react best in situations in which difficulties arise and the
project does not work out as planned. Furthermore, frustration among employees
can be described as another risk that might appear when implementing the project.
Due to the fact that the success of the project is not guaranteed, there always exists
a certain degree of uncertainty and the possibility of unexpected issues to show up.
Regarding the frustration mentioned as a possible risk, it might be the case that
employees do not experience any positive changes in relation to the existing
discrimination. Especially employees who suffer from being discriminated within the
company might experience demotivation as well as dissatisfaction in regard with the
project since they belong to the persons who are looking forward to better
circumstances and positive changes at their workplace the most. A risk that is
connected to this is that employees who do not experience the needed and positive
change might decide on leaving the company since they do not believe in any
improvements and do not want to suffer from being discriminated anymore. Due to
the fact that it is likely that not only one employee believes that way when
recognizing that the project does not influence the existing discrimination positively, it
might be the case that many employees give up their jobs in the boxing company
since they do not believe in a situation where no or less discrimination exists. As a
consequence of this situation the further risk of investing in the project while it is not
worth it since it does not work out develops. Generally, there always exists a certain
amount of insecurity about investing in a new project that is not guaranteed to be
successful. However, companies decide to spend their money on possible
improvements with the intention to experience positive changes that are beneficial
for the organization’s profit and future. Therefore, it can be stated that when
choosing to invest in a certain project, the company always decides to take the risk
of losing money. Regarding the boxing company and our project, this would be the
case if the project turned out to be unsuccessful and many employees left the
company as a consequence after figuring out that the implementation of the project
did not result in positive changes. Even though it cannot be determined in advance
whether implementing the project results in positive or negative outcomes, it is still a
risk that cannot be avoided and need to be taken by the company in order to figure it
out. Another risk that can be mentioned is the poor reputation of the company that
occurs if people from outside receive the information that the company is not able to
implement the new project successfully which results in many employees leaving
their workplace. This, in return, is connected with many negative consequences that
can be identified as further risks. Losing clients because of the bad reputation, facing
the problem of not finding new clients, and experiencing difficulties with hiring new
employees, since people are not interested to work for a company that deals with the
problem of discrimination among employees, belong to these risks. Referring to the
risk of frustration among employees and managers again, it is likely to increase if
further problems as described above appear and are experienced since they do not
only lead to higher levels of frustration but may result in other negative
consequences. Frequent arguments and discussions between employees and the
rising concern about the future can be described as such negative consequences.
Due to the negative factors that the employees need to deal with in the case of the
project not working out, the level of tension, concern, and uncertainty arises which
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can affect the atmosphere as well as relationships at the workplace negatively.
Moreover, employees are less motivated because they keep a feeling of insecurity
about the impact the consequences will have on their job. Their performance and
willingness to put effort into their work is likely to decrease and conflicts with
managers arise because the employees’ performance does not meet their
requirements.
After analysing all the possible risks that need to be paid attention to and that might
occur when implementing the project, transparency and an overview about a detailed
analysis was delivered. However, naming all the possible risks does not lead to the
conclusion that they will occur since those are just estimations that and need to be
considered are necessary to look at when planning to implement a new project since
it still needs to be realistic.
Timeline
In the orientation phase, it is important to get in touch with the client and gain some
general information about the situation at the company. Understanding the basics of
the organization and getting a first impression will probably take about two to three
weeks. We assume that the client will have questions as well as answers regarding
deeper knowledge on both sides to help with the problem ahead. We would want to
have enough time to get to know the client and the employees working within the
studio, enabling us to have a decent picture without any misunderstandings. The
goal is to be able to make correct statements and plan around the structure of the
organization and adapt the plan to the goals and visions as well.
We have estimated that the diagnosis stage will take around two weeks. In regard to
this case, the problem is pretty clear from the beginning and a lot of knowledge is
readily available, so there will probably not be many difficulties with forming the
problem as well as the cause of it. In this phase, it can be beneficial to get into
contact with the client once again to get to know more about the current situation and
create a draft of the intention of the project. Therefore, we also plan to get in contact
with some employees and ask for their personal experience to be able to offer them
the best solution possible. Furthermore, it is important to make the objective clear
and easily understood to avoid any prejudices or uncertainty.
Continuing with the organization phase which will not take longer than a month, it is
essential to collect all the resources necessary to provide a well- working project. We
would like to take some time with organizing the project and offering it to the client to
make sure that all risks and costs are covered and there is nothing left unsaid.
Furthermore, the possible results need to be checked and we want to make sure that
the aim is actually possible to reach. We have some things like gathering the right
tools and creating appropriate gadgets for the game to cover, so this can take its
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time. Adjusting it to the boxing environment and making sure that all employees are
engaged is also of essence. Additionally, there is the topic of the time when the
project should be implemented to be discussed, so shifts might have to be moved
around or cancelled which also requires some planning and a certain notification
period for the employees.
Implementing the project will only take one day, since it is a game that can be played
within a short timeframe. If it shows good results, the client can consider another
round and mix the teams up to make sure that every employees has a fair chance,
but if the costs and time do not allow this, this stage will not exceed the period of one
day. A lot of planning and creating has gone into the project up to this point, so it is
important that everything runs smoothly. This one day of gathering all employees
and letting them participate in the project will decide its success or loss, so
everything should be prepared and ready for display. Even though it is the shortest,
the implementation stage can have the most impact on the project, especially since
several individuals with differing opinions are involved, making it crucial to make the
intentions and actions clear from the very beginning. At that point in time, it will be
revealed whether all risks have actually been covered and how the employees will
react to the game they are introduced to. We will encourage everyone to go into this
project with an open- mind and the motivation to actually make a change for good,
even when they personally do not feel affected by the problem.
After the project has been implemented, we want to take up to three months to
observe any changes in the organization and make sure that it has actually found its
purpose. It is important to give the employees some time to adapt their new
knowledge to the workplace, but once they have come back to their daily lives and
tasks, we will probably also be able to see if the game has left its marks. In the
meantime, the client is open to discuss any problems with us and encouraged to
keep us updated on a regular basis. We are open to receive feedback and engage in
open discussions, because we aim for constant improvement and really want the
project to have its positive outcome. Furthermore, all experiences can be reflected
on in peace and talked about afterwards which is why we want to give everyone
involved enough time to think about the project they have partaken in.
Another three months later, so half a year after the implementation phase, we would
like to make sure that the change is actually happening. If a problem arises, we
would like to discuss this with the client and gain knowledge about the current
situation. Especially in regards to new employees, it is important to us to check
whether they have found their place in the company and can deal well with the made
change. In addition to that, we aim to get in contact with the employees who have
participated in the project and ask them for their personal experiences and the
changes they have seen happening. It can also be helpful to engage them in an
open discussion in order to be able to make set statements about the present
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situation. After three months, we believe that the employees have adjusted enough
that they experience their new working situation as normal and can therefore make
statements about their environment and the atmosphere in the company.
To conclude, we would like to state that the overall preparation phase for the project
can take its time because we want to make sure that all aspects, including the
opportunities and difficulties, are covered and dealt with. In order to offer a functional
solution that will actually work, we take enough time to make adjustments and also
stay in contact with the client. Afterwards, we make sure that the participants have
discovered the intention and included it in their daily working life. We are aware of
the fact that some opinions might differ, so we want to take enough time to reflect
upon all collected statements in order to form one final result.
Investment estimation
Regarding the implementation of the project, there are some costs that need to be
covered. The first consideration should involve the time when the game should
actually take place since all employees of the company are encouraged to
participate at the same time. This could become a difficulty, because there are
different individuals covering different shifts and because we do not want to force
them to offer their valuable free time outside of work in order to participate in this
game, so to keep the loss at a minimum and still satisfy all employees, we suggest
that the company could offer a compensation, a part of the usual salary. It probably
will not be possible to pay ever single employee the full amount of money for the
time invested in the game, so in practice, giving them a share of the full salary is the
only available option. Since the gym collects monthly payment from its customers, it
is advised to practice the game during open hours and close the gym for that
timeframe. That way, some employees would not need the compensation since they
have already been working anyways. To prevent dissatisfied customers, a
notification should be published, saying the exact time when the studio will not be
available for public use. Even though it might be impractical, this is one considerable
option to avoid further costs. The compensation would then be paid at the end of the
month, along with the usual salary.
Regarding the location, the studio itself is readily available and perfect for use.
Instead of having to rent a place, the game can take place in the company itself,
making it easier for the employees to feel comfortable and welcomed and less
expensive for the employer. Furthermore, there is enough space offered to make the
game available for play. This means, that there are no costs regarding the location of
the game.
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To guarantee that everyone understands the rules and follows along, someone
needs to take the role of the moderator. A person outside of the company can be
hired to take that place temporarily, or a volunteer, maybe a friend or family member
of the employees, can be asked to participate. If this option is not possible, the
employer could moderate the game instead. Participation would be preferable to
boost teamwork and the social relation of both parties, employer and employee, but
if no other person is available and the employees are all participants of the game,
costs could be avoided if the employer stepped up and played the role of the
moderator, explaining the know- how of the game and how to make the right
decisions which will lead to the winning team.
Coming to the most important part of the game, the rewards. We have come to the
conclusion that a monetary award is probably the most helpful in keeping the
participants engaged and motivated, but another reward should still be offered, so
we have decided that the winning team can choose between three additional days of
paid vacation and 300€. Furthermore, the second place should be rewarded as well
with 100€ for both members. In this case, no costs can be avoided or lessened,
since the employees are the main factor of this project and therefore need something
that makes them motivated to actively participate and experience the intention of it. If
the winning party decides to take the paid vacation, direct costs can be saved, but
the missing shifts still need to be covered, so there is only a minimal saving possible.
In order to offer an exciting and entertaining game, the client is advised to make use
of certain tools, especially in regards to the physical activities involved. Since it takes
place in a boxing studio, there are a lot of objects readily available for use. This
opportunity should be taken advantage of, so when planning out the physical
activities, the tools that can be found in the gym should be taken into consideration.
Furthermore, if something is still missing, it is possible to confront other gyms which
do own those tools and ask to borrow them. Since it is likely that the local gyms
know of each other and share some type of connection, a discount might be offered
to the studio. This would therefore lead to some costs to rent the missing pieces,
including the deposit ensuring that the other gym has not just lost a valuable piece of
their equipment, but they would not lead to a huge loss.
To make possible questions and instructions of the game accessible for everyone,
certain technology must be taken care of. This includes, for example, a projector to
enable everyone to see the questions and right answers. A computer is likely already
available for use and a projector can be rented out for the time being. It is important
to know that the technology does not need to expensive, but it is still important to
make easy access possible. Otherwise, the employees will feel confused and less
motivated to participate in the game, since their chance to win has just been
lowered. We wish that the rewards would not be the main point of this project, but
since some participants might not be entirely fond of the idea itself, there needs to be
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a certain degree of motivation which can be offered by an appropriate award and fair
play.
All in all, we wish for the project to run smoothly and without further difficulties, so it
is important to consider all possible aspects that could lead to a less positive
experience. Many costs can be saved due to the location and equipment already in
the possession of the company which makes it easier to cover the costs that do
arise. It is to be expected that apart from any deposits, most money is spent after the
game to afford the rewards as well as the pieces that have been borrowed. Since we
believe that the intention of this project can be of high value for the company and will
actually do a good deed in rearranging the beliefs of the employees and strengthen
their relationships to each other, all occurring costs are justified and can be paid by
the company without further consequences.
Advice
As stated before, discrimination is a common topic of discussion, especially in the
sport industry and in regards to sexism. Many female athletes have had bad
experiences in the industry because of their gender and it has even been proven that
women are still faced with less opportunities to develop and become successful than
men. Implementing the project introduced in this document would therefore have
multiple advantages, not only for the organization as a whole but for the employees
working for it as well.
By setting a statement and showing that discrimination is actively fought against by
involving the employees experiencing it, the company is expected to encounter the
positive outcomes shortly after. It is to be expected that the employees, especially
those of female gender, will feel more satisfied and at peace with their job. Having
gone through many difficulties and the necessity to fight of sexism at their workplace,
they will now experience a different side of their employer which will give them the
feeling of being taken seriously and included. It is important to not only consider the
factors that will lead to success, but to also make sure that the human side of the
organization feels comfortable with their work and address any issues if necessary.
Especially since sexism is a practical problem which means that even though it
occurs in one’s mind, it shows real- life consequences and can only be solved by
actively working on it and introducing methods which show that that way of thinking
is flawed and what can be done in order to improve.
Since this project includes all employees and makes them work together as a team,
it is to be expected that they will also get to know each other better along the way.
Fighting sexism and showing that all genders are equal by letting the individuals
affected participate in a game will not only solve the situation at hand, but also bring
the employees closer to each other. While they have been prevented from properly
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getting to know each other before by misunderstandings and prejudices, they are
now able to see beyond that and face their colleagues with an open mind. This will
also bring huge benefits, since an increase in social contact will likely increase job
satisfaction and commitment. If the employees end up getting along and solving
issues together as a team, they will feel welcomed and as a part of the team.
Furthermore, the environment in which this project will take place differs from the
one they are usually set in. Even though the surroundings themselves do not change
much, they will meet on different terms which can be helpful when resolving a
workplace matter. Leaving the professional frame and encountering their colleagues
in a different manner is likely to improve the issue already, because it brings a sense
of ease and enables them to see the other person in a different way which they
might not have considered before. Furthermore, it gets rid of the ‘stiffness’ of being
at work and therefore having to act a particular way and pay attention to other things
and paves the way for focusing solely on the problem that is to be solved.
A peaceful and comfortable environment in which it becomes apparent that the
employees genuinely feel satisfied working in can also attract more customers and
benefit those already associated with the company. When the projects ends up
successful and the employees are able to implement what they have realized in the
game into their real life situation, the clients will soon experience that change as well.
This means that they may feel more comfortable participating in lessons and also
feel more motivated to meet new people and socialize. The reason for that is that if
the employees show an open way of communicating with each other, the customers
will likely adapt that behaviour and their mood will also be lifted. Especially when
coming to the studio and participating in a lesson with other people, a welcoming and
comfortable atmosphere is likely to make them more engaged and active.
The fact that the satisfaction felt among the employees will be projected on the
customers can also be adapted to new employees. When looking into the company
and doing research, potential candidates will realize the motivation to improve and
work on any issues that might arise which will increase the chance of them applying
for the job. If they think that when working in the studio, they will be met by the other
employees with an open mindset, they are also likely to show the same behaviours
and engage in similar activities. The company aims at solving the problem in the
long- term, so showing the positive results and proving that the environment is
inclusive and welcoming, will attract more people who also share that belief and act
in the same manner. If the results are genuinely turned into action and also believed
in, the company will not face the matter again anytime soon, since any arising issues
can be identified and solved quickly enough so that it does not have an effect on the
employee and customer satisfaction. Moreover, this project shows that the client is
inclined to work on problems and actively listen to their employees, paving the way
for similar situations in the future in which another conflict might be present. If that
happens, the company can use its knowledge and skills to include the employee in
problem- solving and provide the environment they are striving for.
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Lastly, this project can also work as great advertisement for the company. It will not
only attract new customers and potential employees as stated before, but work well
with any competition. Addressing an issue as important and frequently encountered
as sexism will show that the company aims at offering an environment in which those
beliefs are not allowed. It will not only inspire the employees to reflect on and maybe
even change their way of thinking, but also show a statement for other companies
which might feel inspired to look into their situation as well. As explained before,
sexism in the sport industry is extremely common, thereby addressing the issue and
being one of the few to act upon it will be an opportunity of having a winning
advantage. Despite the factor of winning the competition, it can also make other
companies address the topic which is extremely difficult and not talked about often
enough. So, even though the client aims at being successful and seeing things from
a professional point of view, it has to be said that introducing this project and maybe
even advertising it and gaining benefits for the organization, it is also of importance
in regards to the social factor. Showing women that have faced discrimination that
they are being heard and that their problems are taken seriously will bring attention
to the matter at hand and provide a way to deal with it, not only for the company in
question, but for others as well.
All in all, it can be said that implementing the project which aims to fight sexism
experienced in the boxing industry, especially in the addressed studio, can be highly
beneficial in solving the issue and also lead to other advantages alongside, on the
social as well as the professional side of business.
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