Operational and Project Management Review: Dyson and Crossrail

This report provides a comprehensive analysis of operational and project management principles, using Dyson and Crossrail as case studies. The report begins with an introduction to operational management and its importance, followed by a detailed review of Dyson's operations, including the a...Read More

Operational and Project
Management

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
PART 1............................................................................................................................................1
Organisation Review...................................................................................................................1
Explain Operation vs Operational Management.........................................................................1
Review addition to critique execution of principles of operation management..........................2
Extend through which operations management within the case study meets essential
necessities of Dyson...................................................................................................................3
Continuous improvement along with some of Lean Principles..................................................3
Plan for Continuous Improvement..............................................................................................4
Recommendation:.......................................................................................................................5
Part 2................................................................................................................................................6
Overview of case study...............................................................................................................6
Execution about Product life Cycle:...........................................................................................6
CONCLUSION .............................................................................................................................13
REFERENCES..............................................................................................................................14

INTRODUCTION
The concept of operational management is defines as administration of various business
practises that allows to enhance effective level of efficiency. It is important for business in their
project to help for accomplishing objectives. Project management is emphasis about combination
of all parts that main to better execution on particular project in companies. Operation and
management and project and activities in smooth manner (Essila, 2019). For understanding about
the Operations and Project Management, chosen businesses are Dyson as well as New Imperial
Motors, that are these two influence effective manufacturing organisation in UK.
The report is bifurcated in two part where first part covers review along with critique of
effectiveness about better management and operation to enhance effective constant
improvement. On second part perspective is associated with Cross-rail is biggest infrastructure
project is one of largest single investment undertaken United Kingdom. The preparation of
continuous of improvement plan of plc and review as well as critique of effectiveness of Product
life Cycle that using in various tools, technique and theories.
MAIN BODY
PART 1.
Organisation Review.
The company Dyson Ltd, one of influence and well recognised technological
manufacturing where organisation to better operates within United Kingdom. The entity
manufactures and deals in diverse households appliances like Vacuum cleaners, hair dryers
where blade free fans etc. It was established in the year 1991, the firms is majorly deals on
execution of multiple principles that are part of operations management together with emphasis
on implementing through manufacturing and distribution process.
Explain Operation vs Operational Management.
The concept of operation is depicts about all procedure addition to activity enhance that
has been adhered by ventures to accomplish organisational goals and objective (Nag, 2019). The
another concept of Operational management is depicts about overall planning, systematic
management system which highlight specific actions that related with manufacturing, delivery
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etc. In Dyson Operation and Operation Management both plays vital role to maintain activities in
manufacturing for product and services which evaluate to generates high positive outcomes.
Review addition to critique execution of principles of operation management
There are various principles of operation management which are essentials for
organisation that to adopt and implementation in order to effective positive outcomes towards
improvising operation management. As per the context of Dyson manufacturing and delivery are
one of most important operations for better performed as per case study. Some of these process
ensure for much higher profitability and better improvement and supervising are involved
(Aubry and Lavoie-Tremblay, 2018). There are some of principles and delivery which are most
important operation management are as follows:
 Reality: The operation management needs to focuses on overall issues which instead to
approach techniques. It is because where not tools allows to attend to present for sorting
out universal solution.
 Organisation: This is one of effective principles of operations management about
organisation. As per this principles is major offering about product and services to
effective manufacturing within an organisation. It works on process which allows
norms and polices form for work compliance regulates in effective manner. On the
basis of regulating company is better experiences and to generates high profitability
(Cook and Van der Veer Martens, 2019). Therefore, there is lack in connectivity
towards activities within better developed for unique product offers. For Dyson
company , their management and operation team must adopt electric or robotic featured
appliances that can increase the work efficiency in better flexible manner.
 Variance: It is another critical principles of operation and management who upon the
philosophies that variances are inherent in each and every procedure performed in
company. As per cutting in costs is majorly allows then it requires for company that
uses to monitor and control. In case of Dyson, the firm themselves to manage their
better distribution for operation. Therefore, a strong implementation towards principles
that required by company.
 Change: As per this principles is associated within implies for new solution and
theories in order to effective way to perform operation in systematic. Dyson, in order to
appropriately enhance the scope of improvement where innovation in their work that
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helps to attain effective outcomes. The implement to this design and manufacturing
process effectively to attain competitive dynamic business environment. In addition to
this, they tend to implement for better innovation which design and manufacturing
process for follow dynamic business environment (Qudrat-Ullah and Panthallor, 2021).
Extend through which operations management within the case study meets essential necessities
of Dyson
As some essentials necessities for Dyson, that is needed to company for better adopt
certain operation management principles for appropriately carry through their activities in
smooth and consistent manner. In following certain points are elaborates for Operation
management to meet adjustments:
 In first situation there is process is essential requirement about organisation where cutting
down costs. As per the principles of variance is well adopted within company in order to
enhance these devise offered. Therefore, they fails to implement this principles on the
cost of manufacturing activity. To meeting up activity to making sure about general
requirements.
 Another appropriate necessity of company is accomplishing is effective manner to
enhance quality as well as consistency towards company productivity (Kaiser, 2018). As
Dyson is having manufacturing where they follows in compliance oriented manner. In
relation of principles of organisation the connectivity is overall process in manufacturing
inconsistent. The role of human resources they allows some sort of policies which
encourage about company that enhance to encourage for adopting robotics in their
process.
 To delivering as per final offering towards customer that appropriately allows another
requirement to Dyson. The emphasis of innovation that allows methods where it takes
consuming time for providing time consuming where inconsistent performances facing
current situation.
Continuous improvement along with some of Lean Principles.
On perspective of Dyson, it becomes exactly to provide essential to ensure for flexible
execution driven for producing delivery activities. Therefore, this is essentials for administration
to ensure towards continuous development system. It is termed as a process of a insistent
analysis together with induced improvement for enhancing performance for formulating standard
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quality. The lean operation is business strategy that driven where principles towards
commencing more or less (Morris, 2017).
In following there are lean principles where they well contributing towards better
improvement of Dyson company are reviewed that follows by lean principles. This is type of
framework that implemented towards organisation to manufacture where they minimum offers
for waste. Some of key principles of lean which explain below:
 As per first principles is identification of value is depicts to effectively analyse of aspects
where customer use to hold it.
 Other principle is assessing of value stream which is process to ensure systematic value
of company in effective manner (Abdullah and Foo, 2019).
 Creation of flow is seen as other effective principles of lean which ensure maximise of
effective efficiency to maximise waste in each step to regulates.
 Another principles is depicting establishing polls where company such as Dyson is well
required to examine necessarily of consumer and customized their operation work in
accordingly.
 Lastly, the areas of improvement are identified and firm to seeking perfection in their
action. This results in reduction of waste together with provide maximum utility within
products of venture.
Plan for Continuous Improvement
On the based of review and having critique principles of operation management above as
it is highly necessary about Dyson to craft effective continuous development plan in order to
ensure a proper application. The principles and better accomplishment about company's
requirement:
BASIS EXISTING METHODOLOGIES PROPOSED METHODOLOGIES
Cost In context of firm they implies on
principles of variance which is assort to
cut up the costs. Moreover, this
principles is applies on current situation
for better diversity rather than
decreasing costs (Sharma, Panigrahi
This principles enhance by
organisation to assort by techniques
helps to cutting up costs in
manufacturing. Eventually, firms must
assort use to this technology in
advancement like automation where
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and Verma, 2018). cut up costs of monitoring process of
training employees.
Quality
On principles of organisation is not
better effectively implemented by the
company which is enhance to affecting
the interconnectivity of activities which
enhance failing of quality.
The company must ensure that each
activity is flexible enough where
connected towards another product
desired results. To seeking for better
quality company must need to
customise their product manufacturing
process by using Total Quality
Management where it ensure process
of better quality at their offering.
Delivery
The principles of better reliability that
allows innovation repetadley as per
enhance better delivery process in
effective manner.
Through this principles which must be
applied towards firm where in order to
accomplish better solution in timely
basis. About the similar company
might use techniques like Six Sigma
where it allows to guide about how
process to get adding in costing (Janjić
and Rađenović, 2019).
Recommendation:
On the basis of assessment where it above considered, there are some of several
recommendation which is essentials to implement by Dyson which appropriately enhancing
about operation management that improves performance of employees as well as production and
distribution factor:
 As per the firm having aspect to implement innovation where organisation structure.
To making them insists about better transformed in changing requirement of the
company (Nikolova, Rodionov and Afanasyeva, 2017).
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 As per perspective to ensure about effective delivery, in which firm need to assort
certain methods like Six Sigma that helps to improve company's internal as well as
external capabilities towards their business related process in product and service.
Part 2.
Overview of case study.
Crossrail is biggest railway construction project where it mainly undertaken in London,
United Kingdom. Their aim is to provide high rate of frequency towards suburban passenger to
service across on London. It is one of largest investment undertaken in United kingdom. The
Cross rail main feature about project is the construction about near railway line which enhance
towards underground. The reason for it is where is several objectives which is needed
accomplished by company regarding their administrative department (Akkermans, 2018). For
instance, the firm wishes reduces movement to helping in employees in developing healthy
lifestyle to reduce absteesim staff. For this, a project is required to be headed towards project and
Program office.
Execution about Product life Cycle:
A product life cycle is mainly refers towards length where time a product is introduced
about consumer into market where it market which until from shelves. It defines about product
life cycle and tend to offers certain assumption. The project is based on Electric trains, which is
essentials towards that organisation which develops in business case to allows high rate of
benefits. It effectively ensure an appropriate and effective outlay of project. This project is
enhance overall structure, process, growth mapping towards get enhance in effective manner
(Lappi, Aaltonen and Kujala, 2019).
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Business case:
BASIS DESCRIPTION
Importance
The project Electric trains for establishing organisation where it is
quite essentials as it having objective to reduce fuel consumption,
provide authentic quality of food for workers in company.
Furthermore, the aims is to making more electric train to change the
railways transportation in freight.
Target Market
The target market is underground railways and other privatisation
stations to helps people by provide electric trains. This service is all
demographic factors where it requires better health standard and
habitual of presumes out in premises (Crispim, Silva and Rego,
2019).
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Illustration 1: Product Life Cycle, 2021

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Illustrati
on 2: Electric train by Crossrail infrastructure, 2020

C os ts B en efit
0
2 0 0 0 0
4 0 0 0 0
6 0 0 0 0
8 0 0 0 0
1 0 0 0 0 0
1 2 0 0 0 0
1 4 0 0 0 0
C h a rt T itle
C olu m n C
Illustration 3: Cost Benefit Analysis
As in following application of Product Life Cycle where Crossrail company undertakes to
accomplish their project needs:
Project Estimation
The first and foremost stage of Product life cycle in initiation stage, in which all steps
objectives are connected with an organisation new change program are required to be identified.
Furthermore, all major opportunities is commence major threats are also identification explains
stages (Kiyko, Druzhinin and Prokhorov, 2018) . The overall project is essential for better
assessed on the basis of its feasibility. For attain the similar code of project, Crossrail team need
to analyse overall opportunities along with new program.
Objectives
 The major aim is to hire less manpower and seeking for only
engineers where company is expected 70% at the end of this month
about enhancement of Crossrail company.
 For Crossrail perspective is better planning to reduce the lack of
skilled employees approx 40%-50% in the end of 12 months
duration for project productivity.
Strategies
To implies strategy which might assort by the firm in order to make
effective and efficient manpower of Crossrail to facilitates training and
development. As the company would helps to provide a range quality
resources and high mechanism featured appropriate in allocate time period.
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However, there is one essentials aspects which related within range is getting approval
from the top level management of Crossrail infrastructure company. The tool which assort within
the stage of hire better professional manpowers. In addition, of Six Sigma to analyse and develop
that assort ensure appropriate initiation about project. To approaching leadership transformation
leadership could be management to ensure for formed better training and development of
employees (Kuusinen, 2018).
Planning of Project:
To access towards approval, the next stage within better Product life Cycle to having
effective activities planning on carried that out of company for attain new project. By covering
and develop all gaps between project plan and resources would increase the efficiency towards
better project plan in Crossrail company.
Cost
It is inclusive of all cost which would be involves many resources and
other factors like labour, capital, high advanced equipment, raw
materials, planing for funds etc. The estimation of Crossrail company is
allows £2,50,000- £5,50,000.
Communication
The known of communication skills are liner, vertical, external as well
as internal communication would be assort by company (Rostami,
Creemers and Leus, 2018). To ensure exchange about information in
systematically manner.
Quality
For better monitoring and controlling which enhance better automation
to used authentic raw material that ensure quality of equipment and
technologies to met their objective successfully.
Scope
A larger scope of this project is ensure that would affect in each and
every place . There is high range opportunity of electric trains that
experts hire within construction, cooking and other managerial
positions.
As per mentioned methiods and tools, it could be determined that the enterprise have
opportunities to execute Lean principles with phases of PLC with the hope of ensuring
reduction in waste together with develop quality in new offering. Furthermore, leaders of
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Crossrail Company can adopt Autocratic Leadership in the project of Electric Trains, that would
ensure impelling execution of employees at the planning phase. Nonetheless, in this stage,
managers of the firm could use two types of tools that are elaborated underneath:
Work Breakdown Structure:
 Gantt Chart:
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Execution of Project:
In this sections, a systematic execution of the Electric train project by Crossrail company.
Some of activities which consider by company like finishing infrastructure, cooking, testing of
food items, health inspections etc. For instance, the employees of Crossrail are necessity to need
by given process base training. The project Electrical trains is requires for more flexible
blueprint that generates to ensure quality work by using optimum resources in this project. Art
last stage, Total Quality Management ensure about implemented through firm would measure
quality work, accessories and project infrastructure in effective manner.
Project closure:
In this factor, a detailed analysation of overall project that is required well performed.
Through access of performance to offering through technical and human resources. The Crossrail
need to ensure to their staff must having camp and provide some of food quality which ensure
performance modify certain elements elements to access in to needed effective manner.
Some Critique application of Product life cycle
On this project some of crucial step is undertakes where steps to need evaluation for the
stages of product life cycle. In relation of Crossrail Electric Trains there is model name Water
fall structure which is used to ensure effectiveness on product life cycle stages.
 Requirement: This steps that conducts towards initial stage of the product life cycle.
This aspect the firm can utilised Six Sigma is as methodology that ensure about proper
initiation where Crossrail Electrical Trains. Furthermore, the principles of this
methodology are known to be quite rigid, this can be effective for company in upcoming
stages.
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 Design: According to this step that refers to planing at forming Product Life Cycle. It is
required for effective plan that design in appropriate manner, using of lean principles to
firm that helps to allows minimum usage of wastage raw material in effective decision
making. Development: At this concept, this stage is majorly related within better execution steps
in Product Life Cycle. It is associated within firm that ensure about quality of raw
material used (Tonchia and Mahagaonkar 2018). Proper execution of plan can leads
towards development as well as it makes ensure to provide top quality that enhance
saving costs for firm.
 Testing And Maintenance: This stage of the Waterfall Model is related to the closure
stage of PLC, which is associated with the maintenance as well as testing of the whole
project. The firm used strategic leadership in this process which is quite beneficial for
the organisation (Zou, Kiviniemi and Jones, 2017).
CONCLUSION
On the above detailed report, it is concluded that operation and management is explain
about overall procedure through management compliances execute activities can be
accomplishing. Some of facts reviews scrutinize that Project Management is helps to conduct
new vision, mission, concept or product in market. Moreover, the concept if examine through
constant basis of improvement plan and six sigma to enhance plans. It also provides guidance to
managers for bringing up changes in product for making satisfaction fulfilled as per customer
needs and wants. In addition, more explanation about different types of leadership which
discussed on project related situation to effective execute project in effective manner. At last, in
second part Project life cycle is determined to be an effective through successful implementation
which effectively ensured by leader perspective on company. Furthermore, it is also analyse
which is analyse how different methodologies that apply in small and large scale project.
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REFERENCES
Books and Journals
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Integrated Approach in Managing Social Risks. In SPE Symposium: Asia Pacific Health,
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Akkermans, H., 2018. Service Operations Dynamics: Managing in an Age of Digitization,
Disruption and Discontent. Springer.
Aubry, M. and Lavoie-Tremblay, M., 2018. Rethinking organizational design for managing
multiple projects. International Journal of Project Management. 36(1). pp.12-26.
Cook, M. and Van der Veer Martens, B., 2019. Managing Exploratory Units in Academic
Libraries. Journal of Library Administration. 59(6). pp.606-628.
Crispim, J., Silva, L. H. and Rego, N., 2019. Project risk management practices: the
organizational maturity influence. International journal of managing projects in
business.
Essila, J. C. ed., 2019. Managing Operations Throughout Global Supply Chains. IGI Global.
Janjić, I. and Rađenović, T., 2019. The importance of managing innovation in modern
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Kaiser, A. K., 2018. Managing Changes in a DevOps Project. In Reinventing ITIL® in the Age
of DevOps (pp. 231-270). Apress, Berkeley, CA.
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projects Portfolio at the metallurgical enterprises. In Conference on Computer Science
and Information Technologies (pp. 493-503). Springer, Cham.
Kuusinen, J., 2018. Managing and prioritizing requirements risks in information systems
development.
Lappi, T. M., Aaltonen, K. and Kujala, J., 2019. The birth of an ICT project
alliance. International Journal of Managing Projects in Business.
Morris, M., 2017. Managing people and projects in museums: Strategies that work. Rowman &
Littlefield.
Nag, B. N., 2019. Managing operations in manufacturing, services and e-business. Rylan
Books.
Nikolova, L. V., Rodionov, D. G. and Afanasyeva, N. V., 2017. Impact of globalization on
innovation project risks estimation.
Qudrat-Ullah, H. and Panthallor, P. N., 2021. Introduction: Managing Large-Scale Mining
Operations. In Operational Sustainability in the Mining Industry (pp. 1-30). Springer,
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Rostami, S., Creemers, S. and Leus, R., 2018. New strategies for stochastic resource-constrained
project scheduling. Journal of Scheduling. 21(3). pp.349-365.
Sharma, S., Panigrahi, B. K. and Verma, A., 2018. A smarter method for self-sustainable
buildings: Using multiagent systems as an effective alternative for managing energy
operations. IEEE Consumer Electronics Magazine. 7(2). pp.32-41.
Zou, Y., Kiviniemi, A. and Jones, S. W., 2017. Retrieving similar cases for construction project
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