Leaders and Operations Management: Business Environment Analysis

This report provides a comprehensive analysis of leaders and operations management, focusing on key approaches such as Just in Time, Six Sigma, and Lean Production. It examines the roles of managers and leaders in achieving organizational goals, emphasizing the importance of resource management, strategic decision-making, and employee motivation. The report also assesses the impact of various factors within the business environment, including political, economic, social, and technological factors, on operational management and decision-making processes. Furthermore, it provides recommendations for managers and leaders, such as conflict management and the effective use of operational strategies like Total Quality Management and Kaizen, to enhance operational efficiency and customer satisfaction within the context of a business like Tesco.

Leaders and Operations Management

TASK 3

key approaches to operations and management and role that
managers play
There are different approaches of operations management which helps the
managers in playing wider role for increasing the productivity. Operations
management includes the designing and controlling of process techniques in
order to redesign business operations and to maintain effective results.

Cont...
Just in time – According to this method, the main focus of the company
is on production of products or goods of the company. The main aim is to
complete the production process within time and targets are set (Lumby,
2019). This is helpful in getting getting good results in planning. This
system helps in minimising the waste and using them properly. Also,
machineries and tolls are taken care for making manufacturing correct as
per the desired results.

Six Sigma
This is defined as statistical approach for the improvement of
product, services and process of the company. The main
objective of six sigma process is to improve the quality of
output product. This is done by removal of main reason of
manufacturing process’s defect. This tool is applied in Tesco
for enhancement of product and services this company is
offers. Also latest technology must be used in the
organisation for improving the efficiency of working, so there
is reduction in production time and cost. With the help of
machines there is less requirement of manual work and
perfection can be achieved.

Lean Production
The main objective of this method is to minimise
wastage without compromising in quality and
attractiveness of product or services. This method is
applicable in different organisations for designing,
production and distribution. Wastage of products is
reduced within Marks and Spencer by cutting down
the company's cost and not compromising for the
quality of product. This approach can help in
improving the efficiency which in turn will assists in
becoming responsive to market need

Role of managers and leaders
➢ The main role of manager is to recruit the skilled and talented candidates so
that they can work in the organisation effectively.
➢ Another role is to manage resource as per the skills and potential.
➢ Managers ensure that business activities are completed within given time
frame.
Role of Leaders
➢ The role of leaders is to evaluate and analyse desire and needs of employees.
➢ Leaders motivate employees to do good work within workplace and give
their best.
➢ Leaders provide path to employees so that they can walk upon it and achieve

Importance and value of operation management in achieving
business goals and objectives
It is important to analyse the value and importance of operations management
for achieving the desired outcomes (Nelson, Faupel-Badger, and Izmirlian,
2019). Tesco managers and leaders analyses and evaluates the value of operation
management for attaining organisational goals.
Increasing revenue – Operational management is helpful in increasing
profit ratio. If the company has high profits then it is easy to expand business in
other countries. If there is increase in profit, it is easier to have expansion in
different market segments. The increase in profits contributes to development of
new targets and attaining them.

TASK 4

Assess the factors within business environment which impact upon
operational management and decision making by leaders and
managers
There are various factors in the business environment affecting operational
management and decision making. Leaders and managers have to make positive
and negative decisions in order to handle different situations at workplace. Some
of the factors are mentioned below -
Resources of the organisation – There are different resources available
within Tesco. This company has human resources and raw materials. These
resources are managed in systematic way for using them properly and making
right decisions. Employee performance and productivity affects decision and
operational management of Tesco.

External factors
Political Factors: This includes different factors like tax
policies, government laws, political stability, trade restrictions,
tariffs etc. These affects decision making of leaders and
managers. It is essential for Tesco to follow all political
regulations and rules for planning and formulating strategy.
Economic factor: The different economic factors like
inflation, deflation, unemployment rate, interest rates etc.
These have a great impact on business operations. Tesco
has to take care in which economic condition it can build
successful business.

Cont..
Social factors: These include customer behaviour
for buying a product or service. The managers and
leaders of Tesco conducts effective analysis of
market in order to prevail needs and trends of
customers. This helps in increasing customer
satisfaction.
Technological factor: It is very important that
technology plays an important role in success of the
company. There is necessity for success of every
organisation to adopt new technology for sustaining
in competitive business environment.