Leadership Theories, Operations Management and Google Case Study

This report provides an overview of operations management and various leadership theories, with a focus on their practical applications. It begins with an introduction to operations management, highlighting its importance in converting organizational resources into products and services, and its role in fostering sustainability and workforce effectiveness. The report then delves into different leadership theories, including situational, system, and contingency leadership, providing insights into their strengths and weaknesses. The role of leaders and managers within an organization is discussed, emphasizing their functions in setting a clear vision, timely delivery of goods and services, and effective management of planning, organizing, staffing, directing, and controlling. The importance and value of operations management are further explored, emphasizing its role in continuous improvement, quality enhancement, and customer satisfaction. The report concludes by summarizing the key points and reiterating the critical role of operations management in improving overall organizational performance and building strong relationships between managers and subordinates. The report references various academic sources to support its findings.

MANAGEMENT AND
OPERATIONS
Task 3, Task 4 and Task 5

Cover Content
• Introduction
• Leadership Theories
• Role of Leader and function of manager
• Importance and Value of Operation Management
• Conclusion
• References

INTRODUCTION
• Operations management is an important area of operating business activities with
a motive to covert resources of an organisation into product and services.
• It helps an organisation in bringing sustainability in their production and also in
making their workforce effective in a business environment

Leadership Theories
• Leadership is a continuous and ongoing activity that is undertaken by leaders or
managers for setting guidelines for subordinates and employees as well.
• They help others in doing right things without any false activities undertaken and
without any bias.

Situational leadership
• It is an adaptive leadership style followed and taken into consideration by
Google.
• It is a timeless and repetitive framework with which leaders and managers match
behaviours of individual employees or group with their performance needs and
requirements.

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Situational leadership
Strengths Weaknesses
Major strength of this leadership approach is
that, leader of google can easily helps in
making right decisions as per requirement.
A leader faces a significant amount of pressure
to constantly analyse his situation before
making decisions on actions.

System leadership
• It is a leadership approach used by leaders or managers of Google to enable them
to create favourable situations for all employees where they can work unto their
maximum capability and with increased efficiency.

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System leadership
Strengths Weaknesses
It helps in increasing Google’s
adaptability to environmental changes.
May not be always practical and lead to
delays in decision making.

Contingency leadership
• Contingency leadership theory stresses mainly upon how effective or efficient a
leadership style is based upon matching leader's style of guiding his employees in
Google to current prevailing situations.

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Contingency leadership
Strengths Weaknesses
Major strength of this theory is that it proved
to have 'predictive powers' in determining
the type of leadership that is most likely to
be effective in particular contexts.
Weakness of this theory is that it do not
explains with full extent about a situation.

Operations Management
• These goods and services further help in profit increment and profit
maximisation. There are various approaches to operations management that are
explained as below
• Six sigma
• Queuing theory
• Total quality management

Role of leaders
• Leaders are a vital part of any organisation and perform various important
functions such as setting or providing a clear vision to its employees so that they
can understand more about near future situations of business.