Analysis of Operations Management for Oak Pub Huddersfield: A Report

This report provides a comprehensive analysis of operations management at Oak Pub Huddersfield, a pub located in West Yorkshire, England. It begins with an introduction to operations management, emphasizing its role in controlling and modifying production processes to enhance profitability. The report then examines the benefits of operations management, such as improved product quality, increased customer satisfaction, and competitive advantages. It also explores the role of operations management in implementing new strategies, including resource management, financial management, and communication. Furthermore, the report discusses how operations management can aid in designing new products and services and improving the supply chain. The analysis covers how to reduce costs and enhance overall profitability through optimized resource utilization and effective management systems. The report emphasizes the importance of adapting to market changes, adopting new technologies, and implementing effective strategies to achieve the organization's goals. Finally, the report offers insights into how the management can motivate employees and improve their skills through training and development programs to boost the performance of the pub.

Business Operations and
Management

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK...............................................................................................................................................1
Overview of Oak Pub Huddersfield............................................................................................1
Operations management..............................................................................................................2
Benefits of operations management that aid in creating favourable conditions for Oak Pub
Huddersfield at marketplace.......................................................................................................4
Role of operations management at Oak Pub Huddersfield.........................................................5
Operations management can help implementing new strategies at Oak Pub Huddersfield........7
Operations management aid Oak Pub Huddersfield in designing new products and services. . .9
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
Operations management can be understood as controlling and modifying procedures of
production of goods and services so that profit of firm can get raise. Apart from this, it also refers
to conversion of raw materials, resources, labour, capital and etc., into final products. In modern
era, it is essential for every single organisation to have effective operations management. With
the help of this companies can identify areas in which they can reduce cost of productions and
can generate revenue so that profit can be earned in full amount. Main aim of firms is to gain
many sort of advantages in competitive world (Bainton and et. al., 2011). The corporation which
has been take under this report is Oak Pub Huddersfield and that is situated in West Yorkshire
which is a metropolitan country of England. Assignment is going to show framework of
operations management and design factors and few alternatives that aid in shaping out the
administrations of all firm's operational activities. Away from this, it is also going to put light on
role of operations which helps in enhancing sale of products and services and to become more
effective and efficient.
TASK
Overview of Oak Pub Huddersfield
Covered in PPT
Operations management
Covered in PPT
Benefits of operations management that aid in creating favourable conditions for Oak Pub
Huddersfield at marketplace
Grabbing attentions of ample number of customers towards their goods and services is
the main of every single organisation. Tools and techniques of operations management can help
manufacturing cycle of goods becomes more effective (Tang and Musa, 2011). Oak Pub
Huddersfield can get many sort of facilities by using operations management like it can improve
quality of products, enhance customers belief, gaining advantages at competitive level and etc. In
previous years, Oak Pub Huddersfield used traditional business activities which leaded them
towards losses. Management was supposed to adapt changes that they were facing at marketplace
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at right time but they didn't which clearly showed them when they evaluated sales from previous
books. Some of benefits which can give advantages to Oak Pub Huddersfield and these are :
Enhancement of quality of products and services : Operations management can help
Oak Pub Huddersfield in hitting set targets and objectives from time to time. Also, it gives many
opportunities like reducing wastages in production cycle without compromising with quality of
commodities. Complete adaption of this process can lead organisation to give satisfactory
services to consumers at pub. Healthy food, various drinks and interesting environment with
attractive infrastructure can easily create favourable conditions for Oak Pub Huddersfield.
Improve performance level : Under this, managers can allocate tasks to individual of Oak
Pub Huddersfield as per their capabilities (Parisio, Rikos and Glielmo, 2016). From time to
time, training and development programmes can also should be given to staff member by which
their skills and knowledge can get boost up. All these activities can lead them towards
improvisation of performance level of the company. Skilled labour will finish their works in a
short time period which was being given by their supervisors. New tools and techniques that is
being introduced by Oak Pub Huddersfield for enhancement of both productivity and
profitability, it is important for managers to make staff members familiar with them.
Attain competitive advantages : It has been examined that operations management can
lead organisations to gain competitive advantages at marketplace. Thus, it is mandatory for
management of Oak Pub Huddersfield to take correct decisions at right time. Reduction of
wastage without messing with quality of goods while utilising new tools and technologies may
create favourable conditions for Oak Pub Huddersfield in competitive world. In today's world,
digitalisation has already spread at vast area in all the countries. Therefore, adaption of new and
updated technologies will help Oak Pub Huddersfield in giving rivalry to competitors. Away
from this, proper supply chain which is delivering goods to consumers right on time helps in
enhancing their belief on company.
Enhancing profitability : Reduction of wastage at manufacturing sector will
automatically stop or remove the cost of extra raw material or resources. This can help Oak Pub
Huddersfield to create conditions in which they can earn profit at its maximum level. For
enhancing overall profitability level of the company, it is important for firm to offer quality
products and services as per consumers demands. With the help of this company can create
strong customer base (Park and Jho, 2012). Away from this, management can easily create
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conditions by which proper competition can be given to competitors. Supplying final goods right
on time to consumers may aid in keeping quality of goods great when it reaches to customers.
Optimum utilisation of resources : Operations management can help Oak Pub
Huddersfield using limited resources in optimum manner. This can aid them in keeping these
resources for a long period of time so that it can be used in future as we ll. But, it is mandatory
for them to look on those points by which the quality of goods cannot get disturbed. With the
help of this, management can remove risks of extra money spending activities. Away from this,
managers can give training to employees as per their requirements where they need it the most.
By this action, management can improvise knowledge and skills of staff members so that they
become more effective.
Managing system in a proper manner : Operations management gives opportunities to
managers to assign job to employees as per their abilities. Also, at manufacturing cycle it gives
proper analysis of every single activity that how much cost it needs and what extra activities
needs to be removed right on time. Managers under this is responsible for making rules and
regulations which needs to be followed by employees without any fail. Away from this,
government also makes laws by which better conditions can be formed at marketplace.
Oak Pub Huddersfield can get so many advantages by having an operations management
which is effective in nature so that objectives and goals can be achieved on right places.
Role of operations management at Oak Pub Huddersfield
Operations management is set of activities which includes manufacturing process from
start to end. Under this, manager plays a vital role and have different duties. Responsibilities of
manager can be changed from every single sub division of Oak Pub Huddersfield. Also, it is
mandatory for managing person to have proper sort of skills and knowledge of every field so that
better determinations can be taken in context of enhancing profit of the organisation. Away from
this, manager should have influencing communications skills as well so that he/she can easily
convince others so that they finish their objectives right on time. Main focus of this type of
management is to improvise quality of goods and services that Oak Pub Huddersfield is
producing in a continuous manner. There are many roles in this context and these are as follows:
Management of resources : Operations manager require that they utilise raw material
and staff members in proper manner. They require to have good connection with suppliers, so
that they are able to get adequate inventory for their business. As, employer work is to recruit
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adequate employees and distribute duties among subordinates in according to their capabilities.
Oak Pub Huddersfield's management of resources needs to be taken care in proper manner so
that they can be used in future or save them for a long run (Peng and et. al., 2015). At current
time, resources are limited in nature. Thus, it is important for organisations to use them in an
optimised manner so that less wastage can be made while manufacturing a new product.
Financial management : Operation manager require to conduct various activities such as
budgeting, controlling expenses and taking care that funds are utilised properly. They require to
use material such that manufacturing cost get reduced. By examining sales reports, business
forecasts and financial statements so that firm is able to enhance outcomes. Thereby, using
various tools such as cost-benefit analysis to improve system functionality. Besides this, modern
operations management used to sustain financial equation. Oak Pub Huddersfield's management
needs to mention plans
Goal-setting : Operation manager should make policies and strategies through which
they are able to make staff members function effectively. By framing goals and objectives for
each department help them to direct employees and keep them dedicated towards their duties.
As, if operations manager responsibility consists sales forecasting and sales promotion planning.
So by coordinating with other managers and making procedures through which appropriate
results are accomplish. Oak Pub Huddersfield's management should keep on pushing their
employees and motivate them so that they can hit their own targets in a short period of time.
T&D programmes can help management in enhancing capabilities or boosting up confidence of
employees.
Communication: Operation manager require to posses good interpersonal skills through
which they are able to interact with staff members easily. They should construct healthy
relationship with members so that they complete tasks properly. By providing appropriate
instruction and communicating information about responsibilities which employees are require to
perform. This help operation manger to anticipate problems and issues faced by workers.
Thereby providing them adequate solution, so that they keep functioning properly. They even
require to take part in decision making process along with chief executive, chief financial officer
and president. Oak Pub Huddersfield's manager needs to be cool minded so that employees can
give them suggestions or provide him/her information of issues that they are facing at workplace.
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Management of Oak Pub Huddersfield should find ways to resolve issues of staff members so
that they do not loose interest from their tasks because this may lead them to resign from their
jobs if executives do not fulfil their needs and wants at workstation. Apart from this, having a
good conversation with consumers may help managers in analysing where improvement needs to
be done.
Operations management can help implementing new strategies at Oak Pub Huddersfield
It is essential for organisations to apply new strategies for betterment of company. By
this, managers can take proper decisions for improvising quality of products and services, skills
and knowledge of employees and etc. It is mandatory for staff members to give proper sort of
training to every individual in organisation so that they can serve consumers in most effective
and efficient way (Rinke and et. al., 2012). Oak Pub Huddersfield needs to adapt changes that
they are facing at marketplace like new technologies, rules and regulations made by government,
alterations in tax rates and etc. By this process, Oak Pub Huddersfield can get many advantages
as rivalry to competitors, generate revenue and make profit at its maximum level. Management
forms strategies and it is an organisational plan of action which is made in order to achieve the
mission. Operational management make strategies according to functional area. These strategies
help in what and how to do any function in a desired manner. Strategies have consider mainly
strengths, weaknesses, threats and opportunities of an organisation.
Oak Pub Huddersfield, management needs to implement those strategies only which that
provide benefits to company. In recent era, they are not have much fund to adapt every single
changes. In short, operational management supports an organisation by implementing strategies
in functional area to achieve its mission and success in following manner-
 By providing better goods and services to consumers as per their needs and wants.
 Improving the organisational supply chain.
 Help in learning for improving the business operations.
 Understand other markets (SHAO and WANG, 2013.)
 Reducing costs of company including labour, tariffs, taxes and more.
Oak Pub Huddersfield, can adapt two strategies which can provide them good results of
their desired targets and objectives and these are as follows:
Balance score cards (BSC) :
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Most of organisations, uses this sort of strategic plan by which they can communicate
their projects or objectives to others, assign tasks to individuals which are related to daily work,
priorities of actions can be set and lastly, it can also monitor staff member's performances by
which strategies can be made for improvement.
Management of Oak Pub Huddersfield can use this sort of strategy for hitting targets
which are big in nature and this also includes vision, objectives, aims, key performance
indicators(KPI) and mission of company. The BSC includes 4 factors and these are development
of objectives, measurements of different areas (KPIs), targets, actions which relates views of
these points and these are as follows: Finance : This element's perspective is to resolve issues which Oak Pub Huddersfield
facing at marketplace (Slack, 2015). Away from this, management of this company needs
to have proper resources to bring or adapt new tools and techniques which are related to
finance. Customer/Stakeholder : Under this, perceptions of consumers or stakeholders can be
taken so that products and services can be served in a proper manner. Designs and quality
of goods can be set after pulling out measurements of customers according to their needs
and wants. Internal Process : Sustainability of an organisation can be decided by its image at
marketplace. This can be improved in various ways like achieving goals right on time,
providing products to consumers according to their hygienes and etc. Organizational Capacity (originally called Learning and Growth): Performance of the
organisation can get considered or can be looked in various ways like human capital,
infrastructure, technology, culture (Rinke and et. al., 2012). These are the elements which
needs to be taken care in a proper manner by Oak Pub Huddersfield.
Continuous improvement :
Operational management mostly dedicated in continuous improvement of every single
activity. It recognises the importance of continuous improvement for strengthening product's
quality, improvement in customer's satisfaction as well as in efficiency, productivity and
profitability of a company (Witt, Brooke and Buckley, 2013). Continuous improvement consists
a process of using data and feedback that are being taken from both customers and employees.
These are used to make operations consistent and build the quality of product. Away from this,
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improvisation in an endless manner can also aid management in enhancing skills and knowledge
of staff members. This can be done through various ways like training and development
programme, on and off training and meetings from time to time and this process boost up
workers confidence.
Oak Pub Huddersfield's management should analyse performances of every single staff
member and conduct T&D programmes for them in every quarter. Apart from this, it has been
examined that taste of consumers gets changes and have different sets of minds so, Oak Pub
Huddersfield needs to make alterations according to need of customers.
Operations management aid Oak Pub Huddersfield in designing new products and services
It is essential for Oak Pub Huddersfield's management to analyse the market before
formulating new products or services. Operation management of an organisation can help to
develop new product and services which increase customer's satisfaction. Oak Pub Huddersfield
has introduce new services at market. Operational department of this firm has help them to
develop innovative goods for their clients. Operation manager of Oak Pub Huddersfield help in
planing, controlling changes, managing quality of product, find out the alternative method and
researching new technology, set and review budgets, manage cost of the new product, overseeing
inventory and many more. Thus help to solve several issue and relative problem which arise
during development of product. Top management of the company has manage all these issues in
an effective manner (Zhang and et. al., 2015). Operation management has support innovative
ideas at work place thus increase quality of product and make new product thus provide
competitive advantage at market place. Employees are participating in decision-making process
of management in order to build motivation and self confidence.
In Oak Pub Huddersfield, has provide high quality of services to their customer's which
help them to satisfy customer's and make positive brand image at market place. Operational
management of the company provide help to develop innovative ideas and modification of
existing product in order to gain high market share. Therefore, management should appoint
candidates who have creative minds this will help the company in designing new products with
innovative ideas. For this, there should be a healthy relation between superiors and employees so
that workers don't hesitate to express their views and ideas which firm can utilise for creating
fresh products. Oak Pub Huddersfield should create an attractive interior of bar, deliver unique
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drinks, healthy food and etc. With the help of this, management can grab attention of consumers
for a long period of time (Wu, 2012).
Promotional activities also needs to be done of new products and it can be done through
various media's like online, paper and etc. In modern era, Oak Pub Huddersfield can use various
social sites as it is not going to cost them much and ample number of people's attention can be
grabbed.
CONCLUSION
As per above mentioned report, it has been examined that operations management can aid
organisations in attaining desired goals and objectives in a set time frame. Optimisation of
resources is the main aim under this process which helps firms to become more effective and
efficient at marketplace. Profit can be maximised by removing extra parts which are less
productive in nature for company. Away from this, there are few roles of operations management
which gives opportunity to corporations to get advantages in competitive market. Firms can
expect huge percentage in profitability by formulating new products and services and by this
favourable conditions that can be created right on time. Lastly, employees are said to be an asset
for an organisation. They are the one who deals with consumers on daily basis. So, it is important
for organisation to keep on enhancing skills and knowledge of them in a proper manner.
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