The Role of Leaders and Managers in Efficient Operations Management

This report delves into the critical roles of leaders and managers within operations management, emphasizing their impact on organizational efficiency and productivity. It explores various approaches such as Total Quality Management (TQM), Just in Time, Continuous Improvement, Lean Production, and Six Sigma, illustrating how these strategies contribute to enhancing product quality, minimizing waste, and optimizing overall performance. The report highlights the importance of inventory control, quality control, and adherence to regulations in achieving operational excellence, specifically within the context of Amazon. Furthermore, it concludes that the effective application of these management techniques, along with considerations of culture, values, ethics, and Corporate Social Responsibility (CSR), is essential for sustained business success and competitive advantage. The document emphasizes the synergy between leadership and management in driving operational effectiveness and achieving organizational goals.

LEADER AND
THE FUNCTION
OF A MANAGER

Introduction
Approaches of operations management
Importance of operations management
How leaders and mangers improves efficiencies
Application of operation management and its factors
Conclusion
References
TABLE OF CONTENT

Leader can be defined as the person who have the
ability to influence other people in the way in which
the leader wants from them to do. The difference in
between a leader and manager is a lot which will be
discussed in this assignment. Manager can be defined
as the person who is required to manage the different
activities performed in the organisation.
INTRODUCTION

Operation management plays a crucial role within the business function as it concern with the
transformation of input(capital, labour, raw materials) into goods and services in order to add value to
customer as well as to company's brand image. Along with this, its main goal is to maximise the
efficiency while manufacturing or producing products or services that effectively fulfil customer needs or
demands.
APPROACHES OF OPERATIONS MANAGEMENT

Some of the key approaches which Amazon implies in their business
operation is described below:
Total Quality Management: This mainly designed to enlarge
continual and constant enhancement in quality and performance as
well as expand the productivity of firm. Along with this, its primal
objective is that the value of avoidance is lower than cost of
rectification as it monitors overall Amazon achievement and
recognize the significance of processes.
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Just in Time: This concept is a management strategy which minimizes inventory and increase efficiency
as it geared towards eliminating waste and therefore cost while optimizing efficiency, quality and
profitability. Moreover, their main purpose is to refrain waste associate with overabundance, waiting,
excess stock, total quality control and committed to customer.
Continuous Improvement: This term has been derived from Japanese management concept Kaizen as it
enable the company to identify opportunities for enhancing their business functions as well as allow them
to reduce wastage of product.
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Lean Production: It is an operating strategy that seeks to maximise operational effectiveness by creating
value to customers. This focus is not on a department, area or process but on the optimization of entire
value stream i.e. the series of processes between receipt of customer order and delivery of finished
product.
Six Sigma: This approach is a system of statistical tool as it focuses on eliminating defects and reducing
process variability. Along with this, its primal aim is to make business function more trenchant with
99.99996% defect free which means six sigma activity produces 3.4 million error per million
opportunities or less as a outcome.
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Role of manager and leader in operation management
However, leader and mangers contains a vital role in operation management as it directly concerns with
improving the overall performance of an organisation. The first and foremost role of leader is to enhance
establishment by focusing the outcomes and quality of management that on the responsibility of supply
chain management and adequate transaction of ensuring in Amazon.
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It plays a vital role in an organization as it relates with procurement of raw material to into finished
products which improves the overall productivity of company. And this effectiveness of ultimate products
is directed or ensured by leader and manager of a company. Apart from this, it help them to produce high
and best quality of item for consumption by reducing wastage of product in order to gain competitive
advantage. Moreover, it assist them to adapt various innovative techniques which aid firm to enrich its
overall performance in an effective and effectual manner. Apart from this, it enable the firm to obtain
maximization of profit with the optimum utilization of resources.
IMPORTANCE OF OPERATIONS MANAGEMENT

In every firm's operational function leader and mangers contains equal set of responsibilities which enable them to accomplish
organizational goal in an effective and efficient way. However, in order to improve organization efficiency, Amazon's leader
implies some standards which is described below:
Government regulations: For maintaining the brand image among customer or industry, Amazon 's leader fulfill all
centralized rules and regulation in order to strengthen their productivity and volume of sales. Moreover, they should monitor
employees performance whether they are adhere to company’s regulation or standards. By this, they can reduce the
intervention of government within Amazon working culture.
Inventory control: Under this, they emphasis on just in time inventory which allows them to minimize stock level which
help Amazon to maintain their cost as well as wastage of products and overproduction as well as enlarge firm's proficiency.
HOW LEADERS AND MANGERS IMPROVES EFFICIENCIES

Quality control: Amazon's manager allocate
resources properly and produce high quality of
products and services which add value to
customers and improves the overall performance of
company.
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Some of the importance and value of operation management within Amazon premises are as follows:
Explore endurance of firm: To attain high level of productivity and profitability ratio, the foremost
factor for any company is to survive in the competitive marketplace for a longer period of time.
Maximise profit: Another component which operation management provides that it ensures firm to
attain higher growth and development.
Satisfying customer: It is regarded as key factor of every organisation which leads them to enhance
their profitability in an innovative and creative manner.
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