Operations Management Approaches: A Case Study of Unilever's Practices

This report provides an overview of operations management principles, focusing on their application within Unilever. It begins by defining operations management and its significance, followed by an exploration of various approaches such as Six Sigma, Just-in-Time (JIT) management, Lean production, and Total Quality Management (TQM). The report details the core concepts of each approach, highlighting their roles in improving product quality, efficiency, and waste reduction. It discusses the benefits of these strategies, including improved productivity, effective inventory management, and efficient capacity management. The conclusion emphasizes the crucial role of managers and leaders in implementing these strategies to achieve business objectives. The report concludes by referencing sources that support the analysis of the operation management strategies.

Management and Operation
Task 3

Cover Content
 Introduction
 Operation Management And Its Approaches
 Six sigma
 Just in time management
 Lean production
 Total quality management
 Importance
 Conclusion
 References

Introduction
 Management is the art of managing, conducting or supervising the
business activities by utilizing the resources efficiently in order to achieve
organizational goals.
 Operations is concerned with conversion of raw materials into goods and
services with maximum efficiency and deliver value to the customers.

Introduction
 Management is the art of managing, conducting or supervising the
business activities by utilizing the resources efficiently in order to achieve
organizational goals.
 Operations is concerned with conversion of raw materials into goods and
services with maximum efficiency and deliver value to the customers.

Operation Management And Its Approaches
 Operations management is concerned with conversion of raw materials
into desired goods and services with maximum efficiency and create value
to the customers.
 Six sigma
 Just in time management
 Lean production
 Total quality management

Six sigma
 It is the statistical based, data driven approach
which seeks to improve quality of output by
identifying and minimising the defects in
production and the business process.
 It is a continuous improvement approach for
the quality of products.

Just in time management
 It is a inventory management technique which is designed to increase
efficiency of the products and decrease waste by receiving the goods as
they need are needed for production process.
 Main approach of JIT is to eliminate waste and keep the stock holding cost
to a minimum level.

Lean production
 It is an approach of operational management which focuses on removing
waste and defects and thereby ensuring high quality.
 This approach helps the Unilever from designing of the products to
production and distribution.

Total quality management
 TQM is the continuous process of detecting and reducing the errors in
manufacturing process of the products at Unilever.
 It is a continuous improvement of business operations which ensures that
all the employees of Unilever are working towards the common goals of
improving product quality and enhancing the production process.

Importance
 Operational management greatly helps Unilever in achieving business
objectives. These are discussed below-
 Improves productivity
 Inventory management
 Capacity management
 Process design

Conclusion
 From the above PPT it has been analysed that managers and leaders play a
very crucial role in executing the work as well as managing different
situations at Unilever.
 This PPT covers the roles of leader and functions of manager as well as
various leadership theories which determines qualities of leader according
to different situation.

References
 Eraki, M. E., 2015. Outcome of one stage transanal endorectal pullthrough
for mangement of hirschsprung’s disease. Zagazig University Medical
Journal. 17(3).
 Fan, W., Liu, N. and Zhang, J., 2015, November. Multi-objective
optimization model for energy mangement of household micro-grids
participating in demand response. In Innovative Smart Grid Technologies-
Asia (ISGT ASIA), 2015 IEEE (pp. 1-6). IEEE.