Operations Management Report: P&G Operations Management Analysis

This report provides an overview of operations management, with a specific focus on Procter & Gamble (P&G). It explores key concepts such as total quality management (TQM), continuous improvement, capacity management, and inventory management. The report examines how P&G utilizes these strategies to enhance its business processes, improve product quality, and meet customer demands. Additionally, it highlights the importance of operations management in controlling, planning, and organizing business functions, ultimately contributing to increased production efficiency and reduced inventory levels. The report also emphasizes the significance of managing quality and adapting to new technologies to improve production capacity. The report concludes with a list of references used. This assignment is available on Desklib, a platform offering resources like past papers and solved assignments to aid students in their studies.

MANAGEMENT AND
OPERATIONS

• Introduction
• Approaches of operation management
• Importance and value of operations management
• References
TABLE OF CONTENT

Operation and management is the administration of business practices which are used to
create the highest level of efficiency possible within an organisation. It is related to
converting materials and labour in to goods and services to maximise the profit of an
organisation.
INTRODUCTION

Operation management involves planning, organizing and supervising process. In P&G it is
an area of management which is related to design and mange the business of the company.
The approaches of operation management are as following:
• Total quality management- It can be explained as a management system which focus on
the customers in P&G that they are involve in the work for the improvement of the
products and services.
APPROACHES OF OPERATION
MANAGEMENT

• Continuous improvement- This process is do by the companies for improving their
services and products so that they can provide the products according the trends and the
customers demands. It is an ongoing process and in P&G the mangers use various
technologies and strategies so that they can do improvement in the product and fulfil the
customers desires.
CONTINUE….

• Operation management is a process of
controlling, managing, planning and
organising the function of a business. In P&G
it help in improving the production of the
company and reduce the inventory of the
company.
IMPORTANCE AND VALUE OF OPERATIONS
MANAGEMENT

• Managing quality- Mostly the companies are focus on the improvement and innovation of
the products and services because they are not doing like that, the customer do not loyal
for the products and services.
• Capacity management- It is the practice of right sizing information technology resources
to meet the current and future needs. It also related to the production capacity of P&G, if
the company manage new technologies then it can improve its production and reduce
unnecessary production.
CONTINUE….

• Inventory management- It is a complex process which is used by companies to reduce the
inventory. This management uses a variety of data to track the goods as they move
through the process, including serial numbers, cost of goods, quantity of goods,and the
dates when they move through the process.
CONTINUE….

• Liu, C., and et. al., 2014, August. Proactive workflow modeling by stochastic processes
with application to healthcare operation and management. In Proceedings of the 20th
ACM SIGKDD international conference on Knowledge discovery and data mining (pp.
1593-1602). ACM.
• Ming, Z., and et. al., 2013. Historical review of demand side management in China:
Management content, operation mode, results assessment and relative incentives.
Renewable and Sustainable Energy Reviews. 25. pp.470-482.
REFERENCES

THANK YOU