Sainsbury's Operational Management: Approaches, Roles, and Importance

This report provides an overview of operational management approaches, specifically focusing on their application within Sainsbury's supermarket chain. It begins with an introduction to operations management, emphasizing its role in planning, monitoring, and redesigning production processes for enhanced efficiency. The report then offers a company overview of Sainsbury, highlighting its history, global presence, and diverse business operations. Key approaches to operational management are examined, including Total Quality Management (TQM) and Lean Manufacturing, detailing their principles and implementation within Sainsbury. The roles of leaders and managers in these approaches are analyzed, emphasizing their responsibilities in training, selection, and project planning. The importance of operational management is underscored by its impact on controlling production processes, ensuring effective product distribution, and reducing operational costs. The report concludes by summarizing the various approaches, the significance of leadership and management, and the overall contribution of operational management to achieving business objectives, supported by relevant references.

MANAGEMENT AND OPERATION

TABLE OF CONTENTS
• INTRODUCTION
• MAIN BODY
• CONCLUSION
• REFERENCES

INTRODUCTION
• Operation management is basically related to
planning and monitoring the entire production
process as well as redesigning the operations in
order to achieve the highest efficiency.
• This report gives a brief about different approaches
of operational management and the roles of leader
and manager, importance of operational
management objective.

COMPANY OVERVIEW
• Sainsbury is basically the remarkable
and renowned chain in supermarkets
being established in 1869 by john
James Sainsbury and headquartered in
London, U.K.
• It is present in more than 11 countries
and thus is the largest supermarket
chain.
• It basically deals in supermarkets and
hold its own banks, Fuel, energy, café
etc.

APPROACHES OF OPERATION MANAGEMENT
• Operation management is basically
related to planning and monitoring the
entire production process as well as
redesigning the operations in order to
achieve the highest efficiency.
• There are various approaches of
operation management which
eventually helps the organization to
establish their position in market.

CONTINUED
• TOTAL QUALITY MANAGEMENT
• Total quality management is basically the management
approach and approach of operational management whose
main aims is to increase the quality of services for ensuring
long-terms success through the help of customer
satisfaction.
• In this, all the staff of Sainsbury are required to participate
for delivering a high level quality to the customers and thus
inculcate a culture of team work in organization.

CONTINUED
• LEAN MANUFACTURING
• Lean manufacturing is basically the process which
mainly emphasizes on reducing or eliminating the
waste and thus simultaneously increasing the
productivity.
• In lean manufacturing, Sainsbury mainly
emphasizes on developing a system which will
helps in utilizing all the available resources and
thus reduces the amount of waste which is
generated from various processes.

ROLE OF LEADER AND MANAGER
• TOTAL QUALITY MANAGEMENT
• The main role of leader in this TQM is to provide
effective training to their employees and thus
encourage them to participate in total quality
management.
• On contrary to this, the major role of managers is
to select as well as hire the right kind of staff
which have the potential to perform various
activities.
• They are also responsible for planning the entire
project of TQM.

CONTINUED
• The major role of lean leaders in Sainsbury is to
provide the proper and right guidance to the
employees which are participating in this process.
• Besides this, another role of the lean leader in
this company is to oversee and thus monitor the
entire process as well as allocation of equal
responsibilities to everyone.
• On contrary to this, main role of managers in
Sainsbury is to carry out analysis of the product
effectiveness and thus checking that there is no
utilization of useless materials in production.

IMPORTANCE OF OPERATION MANAGEMENT
• Operation management plays a vital role in the
organization and thus helps them to achieve
business objectives.
• Through the help of operation management,
Sainsbury is able to control and manage their
production process and thus it also helps them to
ensure the effective distribution of products.

CONTINUED
• Besides this, one more importance of operation
management which helps Sainsbury to achieve
their objectives is that it tells the management
about the capacity with which the production
process has to proceed.
• This allows them to ensure that there is neither
the production and manufacturing of excess raw
goods nor is the level of quality deteriorated.

CONTINUED
• One of the remarkable important and value of operations
management which helps Sainsbury in a great way is that it
at the end of the process reduces the operation cost of the
company.
• As the main aim of operational management is reduce the
production of excessive goods thus through effective
monitoring it helps company to incur less operational cost.
• Thus, in this way operation management helps to a great
extent for achieving the business objectives