This report examines the operations and project management principles applied by Crossrail, a British railway company. It begins with an introduction to operations management and its importance in organizational contexts, followed by an analysis of Crossrail's implementation of these principles, including organization, humility, change, success, accountability, reality, quality customer, and competition. The report then critiques these principles and proposes a continuous improvement plan based on Lean Production and Six Sigma methodologies. It further details the project life cycle of Crossrail, including the initial planning stages, and the effectiveness of this cycle using relevant theories, concepts, and models. The report emphasizes the importance of these principles for achieving organizational goals, improving efficiency, and providing quality services. The report incorporates relevant theories, concepts, and models to support the analysis and recommendations.