Operations and Project Management: Hot-Point and HS2 Analysis Report

This report delves into the core principles of operations and project management, offering a comprehensive analysis of their practical application. The first part focuses on Hot-Point, examining the implementation of operation management principles such as accountability, organization, change, and value, and proposes a constant betterment plan using tools like Six Sigma and Lean manufacturing to enhance performance. The second part shifts to the High-Speed 2 (HS2) project, illustrating the Project Life Cycle (PLC) stages and evaluating its effectiveness. The report highlights the importance of continuous improvement, waste reduction, and strategic planning in achieving project goals, providing valuable insights for effective management and organizational success. The analysis covers various aspects including accountability, change management, and the application of tools like Six Sigma and Lean manufacturing to improve processes and outcomes.

Operations & Project
Management

Table of Contents
INTRODUCTION...........................................................................................................................1
Part-1................................................................................................................................................1
TASK 1............................................................................................................................................1
P1. Review and critique of implementation of Operation Management principles in context
with an organisation....................................................................................................................1
TASK 2 ...........................................................................................................................................3
P2. A Constant betterment plan in reference to the company.....................................................3
PART-2............................................................................................................................................6
TASK 3............................................................................................................................................6
P3. PLC in context to High Speed 2 Project...............................................................................6
P4. Review as well as Critic of effectiveness of PLC...............................................................10
CONCLUSION..............................................................................................................................12
REFERENCE.................................................................................................................................13

INTRODUCTION
Operation management is known as administration of business practices in order to
develop high level of efficiency in a possible way within an organisation. It is considered as a
converting materials as well as labour into finish products and services. Herein, project
management refers to the planning, managing, organising several kind of resources in order to
accomplish firm's goals and objectives in a proper mode. On the other hand, project management
also use as better understanding tool in order to make effective and appropriate decision to meet
future goals in an organisation. Present report is divided into 2 parts, whereas, 1st part will
depends upon Hot-Point firm that deals with several kind of home appliances. Herein, 2nd part
will based on HS2 project, it is a high speed railway project within United Kingdom. This plan is
going to under construction, whereas, 1st phase of this project has been launched in 1928. now a
days this project of railways is mainly linked with 21 destination in UK and it is the 2nd higher
line of speed within country (Artto, Ahola and Vartiainen, 2016). Furthermore, discussions will
be based on determining principles of operation management along with PLC has been described
which is helpful for firm to accomplish their project goals.
Part-1
TASK 1
P1. Review and critique of implementation of Operation Management principles in context with
an organisation.
Operation Management plays significant role within an organisation through organising
different types of activities in order to check several functions and operation of business at
workplace. It is helpful for firms to remove wastage level for accomplish the entire project in a
perfect manner. There are different types of functions towards management which is attain
through operation management in order to meet customer's needs and wants. Apart from this
operation management has lots of principles those are going to be discussed below:
Accountability: On the behalf of this principle there are superiors and high authorities
always assigned task to its employees (Gilbert and et. al., 2015). They also check that they are
following organisation's rules regularly or not. With the help of this employees are able to
increase their working performance and able to meet desired goals of firm. In relation with Hot
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Point, for gaining huge success at marketplace, they always check employee's performance day
to day.
Organisation: Within the firm there are lots of activities and functions which all are
operated by manager of an organisation. All sorts of functions are interrelated with each other
and well mannered. In reference with Hot-Point all functions are not manage properly than they
should use this principle of OM in order to maximisation of working performance towards
employees so that they can achieve its targeted goals (Fleming and Koppelman, 2016).
Change: It is an essential principle of OM which is used by so many firms to change
several technologies as well as trend. Herein, Hot-Point usually brings lots of technology and
new features within home appliances that makes them attractive.
Passion: In this principle of OM, Hot-Point has amazing developing passion about
unique tools and strategies for accomplish the product goals. For betterment of this aspect,
respective firm always encourage their employees towards work so that they can perform well
and make them passionate also. It would help firm to achieve high growth at marketplace.
Reality: During competitive scenario lots of organisation are facing so many problems in
regards with operation management. One of the biggest issue is technical problem which needs
to be concern by firm. In Hot-Point manager firstly identify overall needs and wants of
customers in relation with different products like electronics items and so on.
Value: Into the current scenario firm always provide different types of goods and
services to their customers with affordable price, it makes effective value of firm. In context with
Hot-Point they generally gives better quality of goods to its customers so that it increases their
market value in a perfect mode (Glukhov, Ilin and Levina, 2015).
Establish Pull: In this principle, most of the organisations always formulate and
manufacturer goods as per consumer's needs and wants so that they can easily buy their services.
In relation with Hot-Point, they mainly target those people who are able to afford their goods and
services so that they could achieve their goals within specific time period.
Manufacturing: It is considered as an essential principle which fulfils firm's
requirements as well as employees. As per this cost could be overcome through adoption of
waste material for manufacturing a proper product. In Hot-Point it has been adopted for doing
same thing as per this principle that increase their market value and productivity.
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Pursue perfection: Products always buy from the consumers from an organisation if is
prepared on the basis of their perfection. In reference with Hot-Point, manager always control
and manage every situation of firm in order to give better and perfection quality of goods and
services. It increase firm's value and profits day to day.
Flow: As per this principle, organisation should have effective ways of communication
so that they can easily identify their products at marketplace. In relation with Hot-Point they
always use effective mode of communication in a polite way which influence consumer's the
most and encourage them to buy their products (Kerzner and Kerzner, 2017).
TASK 2
P2. A Constant betterment plan in reference to the company.
For different types of firms it is necessary to make regular improvement plan towards
goods and services to achieve marketing goals. Thus, organisations should adopt so many tools
and techniques in order to bring few changes in firm so that they can work accordingly. With the
help of this plan firms are able to enhance their sales as well as productivity in a perfect way. In
reference with Hot-Point, management team always use operation management tools and
techniques by which they bring innovative features in products for gaining better outcome at
marketplace (Harrison and Lock, 2017). In order to make effective goodwill at marketplace this
firm has launch Utensils washing machine in order to influence large number of consumers. It is
necessary for manager to adopt regular development plan to gain competitive advantages at
marketplace. Together with, manager also needs to explain current trends of marketing through
applying new strategical concepts. It will help company to fulfil customer's needs and wants for
betterment of future.
Continuous Improvement Plan
Sources Principles Outcomes
Price Six Sigma
This tool is used by superiors
of Hot-Point at workplace,
with the purpose of defining
each activity in a proper
manner. With the help of this
firm can easily fulfil its project
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on time and achieve targeted
goals.
Quality Lean manufacturing
It is considered as a tool that
help firms to overcome their
wastage level and increase
their productivity (Lam and
Lai, 2015). According to Hot-
Point, this principle is used by
them for minimising the
overall wastage by which they
can effective delete cost of
production and able to
maximise profit. Therefore, it
is helpful for them to achieve
highest results.
Safety Basics
It is an effective tool for each
and every firm in order to opt
safety tools in regards with
manufacturing of goods and
services. Along with it is an
essential for manager as well
to keep records safe over the
meeting of desired goals. In
reference with Hot-Point, they
use this principle to keep and
maintain its record of stock
which is available in this firm
(Kundu and et. al., 2015).
For supplying effective
product and services at
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Delivery Business organisation marketplace it is important for
firm to target customer first. In
the case of Hot-Point, in order
to maintain this strategy they
always formulates on effective
theories and concepts so that
they can face any type of risk
and able to attain future profits
with huge sales and revenue.
Six Sigma
It refers to the different types tools and technologies for further improvements in process
of goods and services. It was given by American engineer Bill Smith in the year of 1980. This
improvement methodology is very helpful for firm in order to bring changes within
organisational functions and operations to develop best productivity level of firm. It also
overcome several errors from the firm. This technique also consist DMAIC aspect which is
essential for firm to improve overall quality through reducing errors. There are few elements of
DMAIC, those are going to be discussed below:
Define: According to this first stage, subordinates and superiors of firm generally tries to
determine issues along with reason which has been raised into the organisation (Nicholas and
Steyn, 2017)
Measure: In this stage, highest level of authorities evaluates overall performance of
employees through fixed standards. Along with this, they also maintain particular record for
improving employee's performance at regular basis.
Analyse: In this stage of DMAIC, company is able to identify few issues and make
changes accordingly by which they can easily resolve every issues within a short period of time.
Improve: According to this stage, management team of an organisation generally apply
so many changes that directly influence staff members in a positive way. It also helps them to
improve overall quality and make them effective to attain future goals.
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Control: According to this last stage, subordinates and high authorities monitor and
control entire operations of firm in a proper way. With the help of this they can match their
standard with quality and able to reduce wastage as well.
From the above following principles it has been observed that it is very important for
firm as well as companies for giving better performance towards project. Along with it is also
necessary for them to evaluate overall problems and than bring few finding to overcome them.
For gaining better results firm is able to achieve their targeted goals and effective perform their
task through applying lean manufacturing, six sigma such kind of principles. In addition to this,
Hot-Point should use lean manufacturing along with six sigma principle by which they can make
improvement plan and always able to minimise errors from the firm. It lead to enhance profit of
firm so that they can achieve highest level of at marketplace (Schwalbe, 2015).
PART-2
TASK 3
P3. PLC in context to High Speed 2 Project.
Project Life Cycle refers to the sequence of different types of phases in which project
goes through its starting stage to closure. This life cycle is helpful for evaluating of time several
time activities in regards with new goods. According to this life cycle of project, managers are
able to measure endurance of goods into the marketplace. In reference with HS2, project team of
this railway projects adopt these sorts of phases in order to gain huge success. There are several
stages of PLC in context with HS2 project, mentioned in beneath:
Initial stage: Initiation phase mainly have purpose to identify and clear the project.
According to this project manager of HS2 project identify several needs and wants of passengers
within United Kingdom. After analysing project activities has been planned. So this project gives
highest speed railway services to people and save their entire time of travelling. So that it can
easily satisfy people and influence positively. Thus, they have been concluded present situation
of railways and than applied HS2 concept.
Planning stage: According to this stage of PLC, after accomplish first step. Here,
management team of HS2 is able to formulates different types of strategies and policies in order
to gain better outcomes. Additionally, there are large number of high authorities who available to
take better decision through focusing on overall needs and wants of people. For making best plan
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they always use assorted work statement, document initiation as well as business case. Thus,
HS2 manager would segmented work into small tasks and assigned several roles and
responsibilities to people accordingly.
Implementation stage: In this third stage of PLC, plan which is made by manager is
executed properly. With the help of this manager always able to execute on those plan which has
been developed by them towards achievement of appropriate goals and objectives in a perfect
manner. According to project of HS2, team members have authority to play their every task
through assigned roles and duties (Rosemann and Brocke, 2015).
Closure stage: According to this end stage of project life cycle, all sorts of activities has
been controlled and monitored in the observation of highest authorities. As per this, activities has
been checked through using needed standard in order to submit final documents related to project
by manager as well as high authorities. Thus, HS2 project should determine several kind of
activities by which project could be accomplish within a selected year along with appropriate
budget which has been given.
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(Source:Stages of the Product Life Cycle, 2019)
Gantt chart:
It refers to the form of bar chart which is used to identify entire schedule of project. This
was formulated in the year of 1915 through Henry Gantt with the purpose of helps firm towards
calculation of overall period of time. Gantt Chart generally involves x and y axis which shows
the period of time towards performing several sorts of activities in a an appropriate manner. This
is also explains strong relationship between schedule and task in regards with time. Herein, in
context with HS2 always represents Gantt Chart that generally comes under the particular date as
well as completion date.
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Illustration 1: Product life cycle

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