Operations and Project Management Report for BPC Electronics Company

This report provides a comprehensive analysis of operations and project management principles, focusing on BPC Electronics, an electronics company planning to launch a new 3-door fridge. The report covers core concepts such as the principles of operations management, including reality, organization, accountability, change, managed passion, manufacturing, value, flow, establish pull, and pursue perfection. It also delves into the importance of a continuous improvement plan, with a focus on Six Sigma and Lean Manufacturing methodologies. The report further explores the project life cycle, detailing its stages: initiation, planning, and execution, control, providing insights into how BPC Electronics can effectively manage its product launch. The analysis includes a critique of the effectiveness of the project life cycle, offering a holistic view of operational and project management strategies.

OPERATIONS AND
PROJECT MANAGEMENT

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1 Review and critique of formulation of OM principles......................................................1
TASK 2............................................................................................................................................3
P2. Continuous Improvement plan.........................................................................................3
TASK 3............................................................................................................................................6
P3. Project Life Cycle.............................................................................................................6

TASK 4..........................................................................................................................................11
P4. Review as well as Critic of effectiveness of PLC..........................................................11
CONCLUSION..............................................................................................................................12
REFERENCES..............................................................................................................................13

INTRODUCTION
Operation management refers to an area which is concerned with designing, monitoring,
controlling and producing the products with the aim of accomplishment of organisational goals
and objectives. It is the process which will aid the company from the beginning to the
completion of project effectively. On the other hand, project management defines various
activities which is related with planning to the execution of activities which consist of initiation,
controlling and monitoring the whole project (Eyers and Naim, 2019). In the present report, BPC
Electronics is chosen as the base company. It is a electronic company which is engaged in
designing and developing the offerings in an effective manner. Company have its headquartered
located at United Kingdom. Company decides to launch new product which is 3 door fridge at
the marketplace. In the present report various topics are going to be covered which includes
principles of Operation Management. Along with this, Project Life Cycle is going to be covered
in this report.
TASK 1
P1 Review and critique of formulation of OM principles
Operation management play an important role in an organisation in a effective manner.
Planning, organisation, directing, controlling and staffing are the main function of operation
management which are the basic part of every business. With the help of there function an
organisation provide good product and services to there customer. There are many principles
which are followed by the organisation (Johnson and Wanless, 2016). There are some functions
which are effectively works in operative business operations in effective manner.
Principle of reality: In this principle, organisation should focus on the operational
management problem not on the technique problem of the organisation. When Manager of BPC
Electronics launching its product, the should analysis the customer requirement according to
there choice. Hot point is dealing with air conditioners, freezes and many other electronic items.
Principle of organisation: According to this principle, as organisation should focus on
operational activities in a effective manner. So they can easy achieve there target. BPC
Electronics company is also use this principle and accounting to that they achieve there target in
a five time. And also increase he performance.
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Accountability: According to this principle, managers of o0rgabnisation should focus on
the rules and regulation related to employees and team members. They create confidence in there
employees, they are capable to achieve there target. Employees motivation is also a
responsibility of a manager for the success of there employees.
Change: It is the basic need of every organisation. They have to im prove there products
according to the demand of customer. BPC Electronic organisation also launch three doer freeze.
This product is launch according to the need of customer.
Managed passion: Mangers of BPC Electronic is focusing on the passion of there
employees. They motivate them to improve there performance which also helps to increase the
productivity. They encourage them to develop new products for the organisation. It also help in
the profit maximization of organisation (Kumar, Mookerjee and Shubham, 2018).
Manufacturing: This is basically useful for increasing the productivity of an
organisation. In BPC Electronic organisation, managers launches many new products according
to the requirement of the employees and there products also provide productivity for the
organisation. Overall cost of production is also reduce with the help of waste reduction process.
Value: Product is a basic need of a customer. Organisation create effective value in-front
there customer. Provide a product with high quality and good valour attract there customer.
Product of BPC Electronic organisation develop and decline according at a particular time.
Flow: Accounting to this principle manager of the organisation is focused on the
workload of the employees. They give effects in redacting the workload and provide better
outcome for the organisation. This is also increase the level of productivity.
Establish Pull: With the help of this principle, the mangers of BPC Electronic
or4ganisation focusing on the effective outcome. They estimate to us more row material and
want to product defective products. Also say that manager of BPC Electronic try to provide
batter outcome without wastage of material. They want to achieves there target in given budget.
Pursue perfection: Managers of BPC Electronic using this for customer sanctification.
They used new technique I the organisation related to the fulfil requirement according to the
demand of customer. Customer change there requirement accounting to the time. They also
develop there product according the the customers need. Through this sale of the organisation is
increase and they are also cresting there organisation profit.
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TASK 2
P2. Continuous Improvement plan
It is an activity which is very essential for each and every organisation to adopt. Under
this method, managers need to modify their functioning as well as adopt advanced technology so
that they can perform their task effectively. With the aid of this plan, company can enhance its
performance and efficiency in an effective manner. In the present context of BPC electronics,
company decides to launch 3 door fridge according to the requirements of customers. Therefore,
in order to gain positive response from customers, it is necessary for the company to prepare a
continuous development plan (Lee, 2018). It is very important for the management team of the
company to examine and analyse the current market situation. Along with this, it is also very
essential to develop effective strategics and plans so that employees can perform according to the
requirements. It is the method which is beneficial for the companies in order to attain their goals
and objectives within given time period and in effective manner.
Continuous Improvement Plan
SOURCES PRINCIPLES OUTCOMES
Price Six sigma
Management team of BPC
Electronics implement six
sigma principle in their
workplace so that they can
perform their task in a smooth
manner. Along with this, it is
required to perform their task
effectively within specific time
period and in given budget.
Quality Lean manufacturing
Managers of BPC Electronics
adopt new tools and techniques
in order to manufacture
innovative and attractive
products and services
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(Lindholm, Laine and
Suomala, 2017). This as a
result helps in increasing the
satisfaction level among
customers. For this, managers
adopt lean manufacturing
principles. With the aid of this
companies get positive and
beneficial outcomes.
Safety Fundamentals
Operational manager of BPC
Electronics, taking
consideration of all the safety
measures while producing
goods and services. It is also
very important for the
companies to make proper
records for inventory, so that
they can solve the problems in
effective manner. With this,
data and information can be
safely maintained by the
companies (Liu, H.J. and et.
al., 2018).
Delivery Organisation
For delivering goods and
services in an effective
manner, proper strategies and
policies need to be prepare by
managers of BPC Electronics.
This will aid in reducing the
errors and defects and enhance
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the performance of company.
Six Sigma Improvement plan
It is the process where managers of the company improve the current functionality of
business organisations. This method highly focuses on improving the capability of business
functions so that productivity as well as profitability of the company will be enhanced. This can
be done by eliminating errors and improving the quality of commodities(Padalkar, M. and
Gopinath, S., 2016). It is the method which is closely linked to DMAIC which help in reducing
defects and improving quality of products. All the elements of DMAIC are going to be explained
in detail:
Define: It is the first and initial stage, where management team of the company identify
and define the issues arise within the organisation.
Measure: Here in this stage, management team of the present company need to measure
their actual performance. All these must be kept in a records format and then examine it with the
standard performance.
Analyse: Here, management team of the company analysis and evaluate the issues and
then further formulate plans and strategies so that they can deal with them effectively.
Improve: In order to make any changes according to the requirements, managers of the
company bring positive changes. With the help of this business organisations will be able to get
effective products and services (Smyth, H., 2018).
Control: Management team of BPC Electronics, controls and monitor all the activities in
an effective manner. Therefore, it is very essential to take effective measures in order to
eliminate wastage and defects.
As per the above mention, organisations need to examine the current functionality so that
they can easily evaluate as well as analyse the problems and issues arise within the organisation.
For this, continuous improvement plan is going to be implement within the company, so that
positive outcome can be produce with this (Tate, 2017). There are ample number of factors
which are mentioned above in the plan so that they can perform their task effectively. Managers
of BPC Electronics are going to use six sigma along with lean manufacturing at the organisation
so that they can produce high quality products and services. Furthermore, continuous
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improvement plan assist the organization in reducing the input cost as well as lowering the
estimated time.
TASK 3
P3. Project Life Cycle
It is one of the most important and essential element in order to estimate the time of
survival of a new product at the competitive marketplace. With the help of Product Life Cycle
operation managers of the company examine the success of product. BPC Electronics
management team of the company follow various stages of PLC in order to examine the products
success rate (Tsay and et. al., 2018).
Initiation stage: It is the first and basic stage in Product Life Cycle where managers of
BPC Electronics examines requirements and preferences of consumers and then manufacture
products accordingly. In the present context of BPC Electronics, they are going to launch 3 door
freeze at the marketplace and before doing this it is essential for them to examine the current
market situation. Along with this, managers of the company examine various resources which is
required by them for growth of the product. In this case, the estimated time period for the
evaluation is around 1-2 months.
Planning stage: After completing the first stage, it is required to make effective plans,
strategies and policies in order to conducts the business in an effective manner. In this stage,
managers develop plans according to the requirements of customers by adopting business case,
document initiation and work statement. Managers of BPC Electronics, distribute their lengthy
tasks into small parts and then allot them to their workers according to their skills and
capabilities (Zwikael, Meredith and Smyrk, 2019). Company is launching new product at the
market place which is 3 door fridge and they follow a leadership style which is situational
leadership style. With the aid of this, they can perform their task effectively. In this stage,
estimated time of completion is 3 months.
Execution stage: In this stage, managers execute and implement all the plans and
strategies which they formulate after the above mentioned stages. All these strategies must be
implemented effectively so that they can accomplish their goals and objectives effectively.
Management team of the BPC Electronics, have the responsibility to accomplish the project
effectively and according to the plans and policies. Development of the strategies required
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around 3 months in an effective manner. In this stage of Product Life Cycle, managers and
leaders adopt servant leadership style and distribute work on the basis of their skills and
capabilities.
Closure stage: It is the last stage of Product Life Cycle. It is the ending stage of a project
where each and every person participates in an effective manner. In this stage, individuals of the
company need to submit all the necessary documents (Eyers and Naim, 2019). In case of BPC
Electronics, managers of the company submit their every documents which is related with the
fridge. This process takes around 25 days.
(Source:Stages of the Product Life Cycle, 2019)
Gantt chart:
Gantt chart is a method which was developed by Henry Gantt in the year 1915. it refers to
the method which is used by large number of organisation in order to identify the time period
required while completing the whole project (Johnson and Wanless, 2016). It is a horizontal bar
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Illustration 1: Product life cycle

chart which includes relationship between task and schedule included at the time of completing
this project. Gantt chart refers to a bar chart which have x axis and y axis that shows the time
period included in the project. The managers of organisation present Gantt chart in form of bars
which depicts the starting and ending date.
Business case
Executive summary:
BPC Electronics is the company who wants to launch new product which is 3 door fridge.
Before launching there new products at the competitive marketplace, it is very essential to
examine the current market trends and requirements of customers. The management team of the
company wants to expand their product line and accomplish their goals in an effective manner.
For this managers adopt various tools and techniques which is quite beneficial for them in order
to attain their goals and objectives (Kumar, Mookerjee and Shubham, 2018). BPC Electronics
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keeps records of their data and information so that they can measure the performance of their
staff members.
Goal:
The main goal and aim of BPC Electronics is that they wants to satisfy the requirements
of customers by offering them high quality products and services. Apart from this, company
adopt new technologies, so that they can manufacture high quality products and services.
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Solution:
Major solution for this is that management team of BPC Electronics must examine the
requirements and demands of customers with the help of analysing current market situation.
After this, company launch their new products at the market place with the help of effective tools
and techniques (Lee, 2018).
Cost:
Under this factor all the cost which is incurred in this project comes under this. It
includes cost of human resources, raw material, software, tools and techniques. Estimated cost
for this whole project is around 45,000 pounds.
Project Plan:
It refers to the structure which is required to follow by the managers of the company in
order to attain their goals and objectives in an effective manner. There are some factors which
need to be considered for competing the projects effectively:
Cost: It is one of the major factor as before starting any project it is very essential to estimate the
overall cost incurred in completion of the overall project (Lindholm, Laine and Suomala, 2017).
In the present context of BPC Electronics estimated cost is 45000 pounds.
Scope: With the help of this element BPC Electronics will be able to enhance the satisfaction
level of customers by providing them high quality goods and services.
Risk: In the present context of BPC Electronics, one of the risky factor is implementation of
strategies and plans so that they can attain positive outcomes.
Resource: As per this factor, customers should get delivery of the product within specific period
of time in an effective manner. In case of BPC Electronics, managers adopt innovative
technology so that they can deliver their products on time.
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Work break down structure:
It refers to the method which is used by large number of organisation in order to divide
large and complex projects into various small parts (Liu, H.J. and et. al., 2018). With the aid of
this, it is very effective method where managers divide lengthy projects in an effective manner,
and then accomplish it in a positive manner. BPC Electronics, adopt this method where they
divide their tasks into smaller parts so that they can accomplish it effectively.
TASK 4
P4. Review as well as Critic of effectiveness of PLC
Product life cycle play an important role in a project and all these are based on some
theories and those are as discussed.
Initialisation of the stage: When large projects are done by BPC Electronic
organisation they use open leadership style. They follow there open decisions. Leaders of BPC
Electronic organisation not included there employees in decision making process. This
leadership not uses for the small projects. Small team of organisation done this project.
Planning phase: BPC Electronic organisation follow situational leadership style. They
change there plans accounting to the need of the organisation or can say that plans can change
according to the situation. This leadership style is applied on both large and small projects.
Planning of small project is more flexible than the large project. this leadership style is more
helpful for ever organisation.
Execution phase: In this phase, leaders of BPC Electronic organisation focus on the
development of the employees and team members (Eyers and Naim, 2019). Budget of large
project is also helps there leader for the development of individual employee. Through this they
increase there performance as well as organisation. In small project they cant effort all these
development activities.
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Closer phase: According to this leadership style. Leader of BPC Electronic organisation
focus on the future activities and on the success of employees. Through this they can develop
the skills of the employees and increase the growth of them. It is important for the employees.
CONCLUSION
According to the above mentioned report, it has been concluded that operation and
project management is one of the most effective method where company reduce the wastage as
well as defects. There are three main strategies which is used by managers in the above
mentioned report which is Six sigma, Total Quality Management and Just In Time. Along with
this, CIP is the method where company make improvement plans and strategies so that they can
accomplish their goals and objectives in an effective manner. Apart from this PLC are also been
discussed in this report with the aid of which activities are going to be perform in an effective
manner.
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REFERENCES
Books and Journals
Eyers, D. and Naim, M., 2019. Project Management for Effective Operations Management.
In Contemporary Operations and Logistics (pp. 11-27). Palgrave Macmillan, Cham.
Johnson, D.M. and Wanless, L.S., 2016. Facilitative learning model for student engagement in a
project management course: a case study. International Journal of Information and
Operations Management Education, 6(2), pp.173-199.
Kumar, S., Mookerjee, V. and Shubham, A., 2018. Research in Operations Management and
Information Systems Interface. Production and Operations Management, 27(11),
pp.1893-1905.
Lee, C.K.H., 2018. A review of applications of genetic algorithms in operations
management. Engineering Applications of Artificial Intelligence, 76, pp.1-12.
Lindholm, A., Laine, T.J. and Suomala, P., 2017. The potential of management accounting and
control in global operations: Profitability-driven service business development. Journal
of Service Theory and Practice, 27(2), pp.496-514.
Liu, H.J. and et. al., 2018. From design to operations: a process management life-cycle
performance measurement system for Public-Private Partnerships. Production Planning
& Control, 29(1), pp.68-83.
Padalkar, M. and Gopinath, S., 2016. Six decades of project management research: Thematic
trends and future opportunities. International Journal of Project Management, 34(7),
pp.1305-1321.
Smyth, H., 2018. Projects as creators of the preconditions for standardized and routinized
operations in use. International Journal of Project Management, 36(8), pp.1082-1095.
Tate, K., 2017. Project Scheduling and Management. Managing Supply Chain Operations,
p.191.
Tsay, A.A. and et. al., 2018. A Review of Production and Operations Management Research on
Outsourcing in Supply Chains: Implications for the Theory of the Firm. Production and
Operations Management, 27(7), pp.1177-1220.
Zwikael, O., Meredith, J.R. and Smyrk, J., 2019. The responsibilities of the project owner in
benefits realization. International Journal of Operations & Production
Management, 39(4), pp.503-524.
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