Operations and Project Management Analysis Report - Case Studies

This report delves into the realms of operations and project management, utilizing real-world case studies of Jaguar and a hotel construction project to illustrate core concepts. The report examines the effectiveness of operations management principles, covering customer demand forecasting, production planning, inventory control, quality management, and supply chain management. It presents a comparative analysis of operations and operation management, emphasizing their interconnectedness in achieving organizational goals. Furthermore, the report explores the application of continuous improvement plans within an operational context, including the adoption of lean principles and the six sigma methodology to enhance quality and efficiency. It also investigates the product life cycle, its stages, and its role in organizational growth. The report provides an overview of key principles such as inventory management, distribution, and various lean principles, alongside practical recommendations for enhancing operational effectiveness. This report aims to provide a comprehensive understanding of operations and project management through detailed analysis and real-world applications.

Operations and
Project
Management

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................2
(B) M1....................................................................................................................................3
(C) P2. Preparing continuous improvement plan based on the review and critique of
operations management principles in organisational context.................................................4
M1...........................................................................................................................................5
(D) M2....................................................................................................................................6
D1...........................................................................................................................................6
TASK 2............................................................................................................................................1
A. Stages of PLC with documentation...................................................................................1
B. Rationale for project methodologies, tools and leadership in PLC...................................4
C. Review and critique of effectiveness of PLC in application with using appropriate theories,
models and concepts...............................................................................................................5
D. Critical analysis of the way in which use of appropriate theories, concepts and models in
PLC will differentiate between large and small scale projects...............................................6
CONCLUSION ...............................................................................................................................6
REFERENCES ...............................................................................................................................7
APPENDIX......................................................................................................................................8

INTRODUCTION
Operation management is the process of planning and execution of business plan and
other necessary process of things. It is the set of services that are mainly helpful in
manufacturing process which includes customer demands forecasting, production planning,
inventory control, quality management and supply chain management. Moreover, it includes
various important aspects of the overall functioning in management. Present study will be based
on operation and project management. This covers effectiveness of operations management and
their principles. For that, it represents two case studies where one is on Jaguar and on the other is
on Hotel Construction Project. This explains the overall system of project management from
different aspects. Further, it will also help to introduce or apply the concept of continuous
learning and improvements in an operational context. Product life cycle is another prominent
aspect in operation management. This will help to discover the effective growth through which
organizations can easily handle the functioning level of the overall process.
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TASK 1
To : Line Manager
From : Name
Date
Jaguar Cars is the well-known brand and multinational car manufacturer company in
UK this has been introducing better opportunity and growth for the organizations in order to
meet needs of customers (Wilson, Bhakoo and Samson, 2018). This has been popular for its
excellent services or growth and based on all operations' management. Present operation
principles helps to clarify the better opportunity and growth.
Comparison between operation and operation management is that operation department
is primary goals are to manage the all work in systematic manner. Apart from that, operations
relates to the specific task and goals (Verzuh, 2015). Which makes better services and growth.
Both the term relates with each other in order to meet the needs of the organization. Present
case refers to the major activities relates to the company quality and growth.
Operation management principles within an organization helps to guide employees or
managers to implement the all resources and effective process. Operation management
principles are moreover, very much helpful to enhance the service or quality level of the
company. Jaguar is the most leading company which works on the principles of operation
management. It provides better opportunity and growth to enhance the effective growth for
better product and services (Sears, and et.al., 2015). As per the case study of Jaguar in recent
years many UK manufacturing and service industries have transformed their production
methods and processes. Total quality systems or regular changes helps to discover the better
quality level. This helps to control the things in more efficient manner.
Apart from that, apart from that, present case study examine the different ways to
transform its new assembly plant at Halewood to guarantee world class performance in its
production. Apart from that operation management is the most effective departments to be take
care of the needs to make better decision making work environment. The main objective of the
organization is to develop the better opportunity. This helps to control the factors which covers
necessary process or work. It helps to give the better opportunity level of growth (Schwalbe,
2015). This makes the better changes and effective management growth. Apart from that,
present study based on the quality management of company Jaguar which dedicated to
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producing the new Jaguar X type. This is the reason from feedback from a massive global
consumer research program mes.
Operation as a concept of presenting better growth and opportunity in terms of better
opportunity and growth for the company. Various concepts and principles gives various
elements such as Taylor's theory of scientific management, flexible specialization, lean
production, mass communication, agile manufacturing, etc. suggested by author.
Principles of operation management gives preferable impact on the activities of Jaguar
which helps to create innovation and maintaining the proper environment and growth. Scientific
theory of management helps to analyze the growth factors in order to meet the needs of the
organization (Nicholas and Steyn, 2017). The main objectives of the scientific theory which
could be adopted by the Jaguar Cars and helps to generate improving economic efficiency,
especially labor productivity. Company needs to adopt effective plans to overcome from the
lacking part of capacity. So in order to that, company needs to make better services for
maintaining its market value among other competitors.
Principles of inventory management : this management helps to maintained the proper raw
material requirenments and ensure about the availiblity as well. This helps to enable the roles of
employees.
Principles of distribution: this process ensure the finished goods and their information that
would be reach out to end consumers.
Lean principle: lean principle is related to their customers with implemnted with very less
amount of resources. This helps to identify the requirenments of customers.
(B) M1
Apart from the models or implementation, company also needs to implement all
principles in a systematic manner in order to generate new opportunities and growth. For that,
company requires using controlling system such as follows up plans, performance measuring
etc. through company can easily measure their lacking point to be developed (Meredith and
et.al., 2016). For that, company should adopt six sigma which is the quality measuring
technique and tool for process improvement. This process includes removing the defects and
minimizing variability in manufacturing and business processes. It is used by company for
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maintaining the quality management tools. The focus of the technique is to clear focus on
achieving measurable improvement initial, strong and passionate management. This overall
implementation will help to enhance the effectiveness of operation management in Jaguar. It
includes their six factors i.e. measure, analyze, define, realize, control and improve.
(C) P2. Preparing continuous improvement plan based on the review and critique of operations
management principles in organisational context
Continuous Improvement plan
Challenge Solutions Time Required for Results
Enhance customer
sells
Adopt new marketing
activities and quality
focus on the services
2 months Sales increment.\
Effective leadership Hired good leaders
and stable good
leadership
environment.
1 month Healthy working
environment.
Maintaining good
quality work.
Maintaining Quality
performance
Acquire good tools
and techniques
This gives better
quality management in
2 months
High efficiency in
getting goals and
objectives.
Effective better
opportunity and
growth.
Better planning 12 months needs
productive planning.
The Best outcomes
results.
Cost Reduction Careful analyses of
process, used new
designs of product
design
1 month Cost reduction
through which
company can invest in
some other activities.
In order to reduce company’s inefficiency, Jaguar requires adopting 7 types of wastes
with the help of lean principles of management. This also helps to implement the activities in a
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better manner (Krajewski, Ritzman and Malhotra, 2015). Apart from that, it will help Jaguar to
develop new principles or growth such as eliminating waste, over production and making good
things. Below explained are some lean principles:
Eliminate waste: over production: Manufacturing an item before it is required.
Besides, waste creates. This helps to create very much creative task oriented. It will help to
create better technological growth. They restrict unnecessary growth of making lack of
responsibilities. Apart from that, company should defects, over processing.
Build Quality In: It might seem self-evident this helps to create the makes the better
services. This process helps to make better objectives and task process and helps to maintain the
proper quality management.
Create knowledge: this is another principle of lean marketing to create better
knowledge which seems simple and effective (Kerzner and Kerzner, 2017). This helps company
to make better changes. Such as enhance pair programming, code reviews documentation,
training and use of technological growth. This also helps to control the better advancement
growth.
Defer commitments: This is principles generally get misused by the company. But it
doesn't mean that managers can take this process effectively. This process might be creating
low productivity level in case of low performance level.
Deliver fast: this makes better opportunity and growth. This is another principle.
Besides, sometimes fast process will make low efficiency level between employees. More apart,
this will help to discover new things (Heizer, 2016).
Respect People: this is another principle which mostly neglected by the organizations.
It applies on the every aspect of the system to handle conflicts, effectiveness, communication
etc.
Optimize the whole: Sub points is a serious issue in software development and is often
a self-fulfilling process. This makes the process which helps to control the things. This makes
the process of working and effectiveness of working. Apart from that, it will also cover the
process. If it is effective growth making task. Long process. This overall process will help
operations at Jaguar Halewood operations and the activities (Harrison and Lock, 2017).
M1
5

According to case company cannot control their operation management due to which
they decrease their quality and customer satisfaction in the market. Company needs to focus on
operation quality. As per the commitment of the company it includes that they commit to
community for high strong quality at a local level.
(D) M2
With the help of implementation of proper management principles and continuous
development plan, company can easily approach the better services. Implementation the all
principles in within Jaguar cars services (Haksever and Render, 2018). It gives better services or
growth. Apart from that, it will also help to manage the work in a productive manner.
Moreover, it is the long term process of making task oriented goods and services. Besides,
according to author moreover, lack of implementing process will give better services or growth.
Apart from that, it will give lack of services and growth.
D1
In order to enhance continuous development plan and with the help of development
process and making the making and long term process this helps to make the better challenging.
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TASK 2
A. Stages of PLC with documentation
After succession of restaurant in Docklands, London, stages of PLC for John and Jane
Hotel, for 5 star hotels. They are as follows: Project conception and initiation: It is first step in which construction of 5 star hotels
consider assess feasibility. It means that John and Jane need to conduct research to
demonstrate worth of project (Binder, 2016). There are mainly two ways consider
evaluate and determine feasibility study and business case document. With the help of
feasibility study, they need to focus on goals, costs and timeline of project. In this way,
financial benefits assess to start a new venture. Therefore, risk analysis is considered at
this stage with prepare team in the project. It assists to focus on the desired results in a
significant manner on hotel. Project definitions/planning: When project is approved, John and Jane need to consider
blueprint with outlined that put with writing. With the help of written plan, it is important
to understand steps which are taken to complete project. Hence, for new 5 star hotels,
John and Jane need to ascertain life cycle, cost, scope, duration, quality, etc. Furthermore,
John and Jane need to take ideas and thoughts from different people in the project to
receive proper training. As per the given skills, performance will be developed to attain
desired results at workplace. Project launch/execution: In the next step, construction project life cycle determines
execution which is based on comprehension plan that is developed by John and Jane in
previous step (Fleming and Koppelman, 2016). It is the stage in which deliverables are
developed to satisfy customers. In initiation meeting, beginning of project develop for 5
stars hotels and responsibilities also communicate to whole team. Team member assign
with roles and responsibilities of each task so that resources will be allocated accordingly.
Specific tasks in this phase ascertain with assign teams, execute project management
plans, update project schedule and conduct meeting as well. Project performances/control: At this stage, project cycle is considered with monitoring.
Project performances and control consider simultaneously. At this phase, John and Jane
need to track their project progress with keep it on track. Specific key performances and
indicators determine the cost, time and quality. Hence, selected and utilised determines

degree of variation. KPI consider schedule, estimation time for project completion,
efforts, etc. In the present construction project, communication develop with stay flexible
consideration. In the project, mind-set of things going to make changes to make
successful results with modifications.
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 Project close: When project is officially completed, John and Jane need to focus on final
stage. In this way, construction 5 stars hotels implement in project life cycle. It is last step
that important to all team members to document, learn and evaluate from project. Project
close assists to determine issues which require for improvement in the future. Final team
meeting usually held to create official mark in ending of project (Harrison and Lock,
2017). Apart from this, John and Jane need to create a list of things that are left or
unfinished so that they will stay informed easily.
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Task
Mode Task Name Duration Start Finish
Auto
Scheduled Construction project 0 days 31 May 2018 31 May 2018
Auto
Scheduled Start project 9 days 07 June 2018 19 June 2018
Auto
Scheduled Demo preparation 5 days 12 June 2018 18 June 2018
Auto
Scheduled Demolition 18 days 20 June 2018 11 July 2018
Auto
Scheduled Excavation 4 days 21 June 2018 26 June 2018
Auto
Scheduled Concrete 12 days 07 June 2018 22 June 2018
Auto
Scheduled Pre backfill 2 days 13 June 2018 14 June 2018
Auto
Scheduled Framing 41 days 21 June 2018 13 August
2018
Auto
Scheduled Roof 23 days 25 June 2018 21 July 2018
Auto
Scheduled Plumbing 21 days 25 June 2018 19 July 2018
Auto
Scheduled Windows 12 days 25 June 2018 08 July 2018
Auto
Scheduled HVAC 5 days 27 June 2018 02 July 2018
Auto
Scheduled Electrical 3 days 30 June 2018 03 July 2018
Auto A/V 18 days 02 July 2018 23 July 2018