Operations and Project Management Report: United Biscuits Analysis

This report delves into the realm of operations and project management, exploring its significance in driving innovation and meeting market demands. The report uses United Biscuits, a British multinational food manufacturer, as a case study to assess the importance of operations management, its principles, and its impact on business productivity. It covers the distinctions between operations and operations management, analyzing the implementation of key principles like organization, humility, change, variance, and accountability within United Biscuits. The report further examines how operations management meets organizational requirements, including revenue generation, product design, forecasting, and supply chain management. It concludes with a discussion of continuous improvement as a philosophy, outlining Lean principles and Six Sigma methodologies, followed by a continuous improvement plan with recommendations for enhancement.

Operations and project
management

Table of Contents
Contents
PART 1............................................................................................................................................1
An introduction to chosen organization.................................................................................1
An explanation of operation vs operations management.......................................................1
A review and critique of the implementation of operations management principles.............2
An analysis of the extent to which the operations management meets the requirements of the
organization............................................................................................................................3
Discussion of continuous improvement as a philosophy and describe the Lean principles and
Six Sigma................................................................................................................................4
A continuous improvement plan, including your justified recommendations for improvement
................................................................................................................................................5
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................8

PART 1
An introduction to chosen organization
Operations and project management is a usually measurement that is taken by the
business in order to innovate something new so as to fulfil the need and requirement of
marketplace. Operations management is required to assure about to fulfil the adequate
requirement through which market deliverables is controlled with appropriateness. In addition, it
also assists the business to achieve the standardised outcome within stipulated period of instance
and within certain budget (Badiru, 2019). It collectively assist the business to perform certain
activities by managing, controlling, implementing, work and cost management or by streamline
the project into different segment. The report below comprise of effectiveness of operations
management and concept of continuous improvement in operational context. In this operational
management and its principle is considered that aid the business to meet its business
requirement.
The report below is based on United biscuits that is a British multinational food
manufacturer and maker of Twiglets, McVitie's biscuits and Jacob's Cream Crackers.
Aim: To identify operational management aspects and its importance within business. A
case of United biscuits.
Objectives:
 To assess about significant importance of operational management.
 To identify the implication of operation management and its principle in United biscuits.
 To measure the accountability of operation management within business and its
productivity.
Mission/vision: The Company has worked with the mission to provide simple and
wholesome pleasure to its customers.
An explanation of operation vs operations management
Operations are related to different activities that are embrace to create and deliver
adequate goods and services to its potential customer and marketplace. It is a process that is used
to control its work with efficiency and effectiveness so that productive outcome is resulted in
organized manner (Laureani and Antony, 2019). It used by United biscuits to enhance and induce
strategic implementation so that daily working standards is improvise systematically.
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The operation management is related to planning, supervising, organizing in concern of
manufacturing, production, is controlled as per provision of goods and service. It is used assure
about to attain long term sustainability. In this United biscuits and its management takes
effectual decision making as by involvement of adequate layout so that productive goods and
services is attained with perfection.
Basis Operations Operations management
Definition It clearly states about the daily working standards
and capability of organization to implement
suitable strategy and initiative to achieve long
term sustainability.
It is related to management involvement in
which sustained output is delivered to make
productive changes within offered goods and
services.
Decision
making
It is essential for business as with this United
biscuit make favored implications over
manufacturing and operations in sufficient
manner (Psomas and Antony, 2019).
It is interconnected with the overall business
activities through which working proficiency
of United biscuit is controlled in productive
manner.
A review and critique of the implementation of operations management principles
The operations management is pertained about to manage favoured business practices so
that required changes is induced to advance creation of products and services. It is also be
referred to the productive processing and transformation of raw materials into the furnished
goods as by considering suitable aspects such as planning, organising, supervising, implementing
and generation of higher production so that not even sustainability but higher profit margin is
attained with adequateness. In addition, United biscuits used this to implement and to support
strategic goals so that proficiency ending is resulted that is in favoured of growth and
development. There are different principles of operation management that is also be controlled
through United biscuit so that positive impact is induced in terms of profit generation and
effective understanding. These principles are as briefly explained below as:
 Organization: It is related to the certain principles with this productive outcome is
developed as per interconnectedness of different working standards so that standardized
outcome is achieved with perfection (Singh and Rathi, 2019). In relation to United biscuit
all the different functions are performed in consistent manner so that ability to achieve
profitable outcome is developed on regular basis.
 Humility- In support of this principle management of United biscuit assure to analyse
and examine clear changes within working by which timely and management outcome is
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developed on continuous mode. It usually comprise of error rate and control towards its
implications by which both time and money get saved as in order to make a long run way
in beneficial manner.
 Change: It is an essential principle that is required within operations management within
which all the required change is measured and analyse before implementation so that
capability to achieve productive outcome within timely constrained is developed in
successful manner. It is also be related to the generalization of sustained outcome through
which change and its implications both is dependent over attainment of standardized
outcome and target. The company adopts this to manage and control financial basis so
that accurate return is attained in respect of suitable input.
 Variance: It is related to the market demand and appropriate signals to remove
manufacturing related problems. In support of this technique management is encourage to
foster creativity and innovation for this better response is indulge to attain sustained
outcome (Stamatis, 2019). In this United biscuit provide required training and development to
its employee as with this working efficiency is enhanced that has positive implication over
productive ending.
 Accountability: It is a principle in which running manufacturing and operations both get
controlled in successful manner. In this management of United biscuit assure to design
adequate roles and responsibility with this goal is measured on frequent basis. In this
workers efficiency and advance that also allows the business to meet its targeted goals in
successful manner.
An analysis of the extent to which the operations management meets the requirements of the
organization
Operations management is processed as with concern towards administration and its
business practice through which working proficiency is maximized as per involvement of
adequate balance in between cost and revenue generation. The operation management meets the
requirement of United biscuits and that is as briefly explained below as:
 United biscuits basically worked on to control and measure adequate operations through
which possible range of outcome is developed with support of certain activities and task.
In support of operational principle direct focus is maintained to advance the revenue
generation by making maximized or optimized utilization of resources (Reid and Sanders,
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2019). The business has worked to advance working capability with this productive
ending is resulted as per consideration of cost maximization.
 The operation management assist to make prominent change and advancement within
product design so that appropriate involvement and designing is processed by which
customer preference and its attentiveness both get advanced in balanced mode. It is also
being responsible to generate new ideas by which ability of United biscuits to make
productive ending is resulted as per meeting of need and requirement of targeted
customers. The customer also being attracted towards quality standards thus it is helpful
to create systematic ending as per achievement of customer need and demand.
 In addition, forecasting is a fundamental basis that also assist the business to meet higher
working standards as with this adequate prediction is occurred that is completely
dependent over past data. In this management and higher authority of United biscuits
predicts the future demand of customer and that is depends on market trends and its
consumption with this future volume is calculated and meet to attain higher profitability.
 United biscuits also make supportive adjustment through operation management and it is
in terms of supply chain management (Nicholas and Steyn, 2020). As in this adequate
involvement is considered as by managing production cost to finished products,
distribution, delivery and shipping. For this operations management assure to maintain
adequate control over inventory management in which efficient production is controlled
so that customer requirement is fulfilled in timely constrained.
Discussion of continuous improvement as a philosophy and describe the Lean principles and Six
Sigma.
Continuous improvement plan is related to set of activities that are used by business to
bring gradual improvement as by making constant review and actions in certain mode. It is as
briefly measured with support of different approaches that is as describe below as:
Lean principles: It is used to control manufacturing practice in this transformed outcome
is perceived in support of knowledge work and management. It also advance continuous
improvement in respect of inducing positive change and its principles are as explained below as:
Define value: In this customer value and its willing is measured by United biscuit for this
management conduct interview, questionnaire and worked to collect suitable information from
potential customers.
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Value system: In this adequate goal is maintained that contribute towards effectual
attainment of target (Kerzner, 2019). It is also being used to break down overall task into
different segment with this waste is broken into two i.e. non valuable and unnecessary. In this
waste is eliminate in product cost by maximizing production.
Create flow: It is developed to make suitable actions with this smooth functions are
performed by reducing overall delay and interruption. For this United biscuit maintain target
towards task segment into different slots by which rate of complexity is controlled in systematic
mode.
Establish pull: In this inventory controlled is measured with this wastage controlled are
limits to assure about effectual implementation of requirement material. In this target is
perceived about to advance ability of customer satisfaction.
Pursue perfection: It is last stage in which United biscuit business worked to maintain
direct focus about to make perfect balance in between continuous improvement in this long term
sustainability is maintained with perfection.
Six sigma: It is a method that is used by business as a tool through which quality and its
capability both get advanced over regular basis. It induced adequate range of increment towards
working variation with this employee morale; quality and accountability get advanced in suitable
manner. It is used to maintain proper balance in between variation and enhancement of control
processing in which waste control is an essential prospect of long term basis (Helmold, 2020). It
is also being a fact base and data driven capability in this customer experience is processed as
per consideration of work standardized with this higher competitive advantage is attained in
profitable mode.
A continuous improvement plan, including your justified recommendations for improvement
The continuous improvement plan is usually used by the business to make impactful
changes within working conditions so that prominent outcome is perceived on regular manner. It
is even more successful to offer suitable manufacturing and production with this earning
capability and its responsiveness both get controlled in timely manner. It is furthermore as
explained below as:
Basis Existing methodology Recommended methodology
Cost United Biscuits make supportive usage of variance
through which production line is controlled and
effectual outcome is perceived by inducing
The company make uses of variance principle
with this operational cost is controlled with
support of innovative production in this
advanced technology is used that assist to
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minimum costing. reduce working and operation cost.
Quality It is an essential aspect with this management used
to make adequate control over technological
advancement so that expense and its cost get
controlled for this preferred outcome is developed
in productive mode.
The usage of technology is directly relatable to
supply chain and its effectiveness for this
business assure to make optimised control over
resources with JIT approach in this working
proficiency also get controlled.
Delivery The humility principle is followed by business with
this management analyse overall situation that after
that implement sustained solution to attain
profitable outcome.
To process sustained implementation of
solution management of United biscuit assure
to make perfect balance in between resource
and its capabilities by which supply chain is
control and process with perfection (Rosin and
et. al., 2020).
United biscuit worked on to make suitable balance in between the operation management
and its control with this production cost is controlled as by inducing continuous range of
improvement. In addition there is little recommendation for business and it is as explained below
as:
 The company must reduce the production cost by implementing favored changes within
supply chain management and it is induced by making supportive usage of advanced
technology that help to make productive outcome by making optimized consumption of
resources. For this total quality management is used through which demand of product
and production of goods both controlled as per requirement.
 To advance manufacturing process company assure to make support of different
technology and JIT through which quality and quantity both is controlled in ordinate
manner.
CONCLUSION
It has been concluded that operations management is a fundamental basis that is used by
the business to achieve profitable ending as by consideration of different working prospect in
adequate manner. It brings positive change within working aspects as with this company make
adequate innovation and creation in order to fulfil market requirement with suitability. In
addition, different operational principles assist the management to make considerable changes by
analysing overall market attentiveness so that productive ending is resulted in favoured mode.
Moreover, continuous improvement plan also assist the business to review overall working
standards and make required improvement to advance profit credibility.
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REFERENCES
Books and Journals
Badiru, A.B., 2019. Project management: Systems, principles, and applications. CRC Press.
Helmold, M., 2020. Lean Management and Kaizen. Springer International Publishing.
Kerzner, H., 2019. Using the project management maturity model: strategic planning for project
management. John Wiley & Sons.
Laureani, A. and Antony, J., 2019. Leadership and Lean Six Sigma: a systematic literature
review. Total Quality Management & Business Excellence, 30(1-2), pp.53-81.
Nicholas, J.M. and Steyn, H., 2020. Project management for engineering, business and
technology. Routledge.
Psomas, E. and Antony, J., 2019. Research gaps in Lean manufacturing: a systematic literature
review. International Journal of Quality & Reliability Management.
Reid, R.D. and Sanders, N.R., 2019. Operations management: an integrated approach. John
Wiley & Sons.
Rosin, F. and et. al., 2020. Impacts of Industry 4.0 technologies on Lean principles. International
Journal of Production Research, 58(6), pp.1644-1661.
Singh, M. and Rathi, R., 2019. A structured review of Lean Six Sigma in various industrial
sectors. International Journal of Lean Six Sigma.
Stamatis, D.H., 2019. Six Sigma fundamentals: A complete introduction to the system, methods,
and tools. CRC Press.
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