Operations Management: Approaches, Impact, and Vodafone's Objectives

This report examines the critical role of operations management in achieving Vodafone's objectives. It highlights key approaches such as Six Sigma and lean manufacturing, emphasizing their importance in enhancing quality, reducing costs, and improving overall operational efficiency. The report also discusses the roles of operation managers and leaders in guiding employees and controlling operational costs. Furthermore, it identifies factors like economic conditions, human resources, and technological changes that significantly impact Vodafone's operations and decision-making processes. The analysis concludes that effective operations management is essential for Vodafone's growth, enabling the company to minimize errors, improve efficiency, and maintain a competitive edge. Desklib provides a wealth of similar resources for students seeking to deepen their understanding of operations management principles and practices.

MANAGEMENT AND
OPERATIONS

Introduction
Present study will explain approaches of operation management.
It will describe importance of managing operations for organization

P 4 Different key approaches of operations management
Six Sigma approach: This approach is concerned with the enhancement of
quality of the operation management by removing the errors , decreasing
cost and saving the time.
It is one of the most popular technique because of its ability of getting
applied in all types of the industries.

Cont...
Lean manufacturing approach: This is another technique of improving the
operations in the organisation. Vodafone uses this approach in operation
management as it reduces the waste , decreases the costs and increases the
productivity which all results into increase in the gains of the Vodafone
company.

Role of manager and leader
 The operation manager of Vodafone company plays a significant role as he
prepares budgets, controls cost of services and keeps the continuous watch on
organisation process system.
 Leader of Vodafone company provide necessary guidelines to the employees on
how they can work efficiently and effectively.
 Individual encourages people to work in a particular direction for achieving the
specific vision.

P 5 Importance and value of operation management in attaining
Vodafone's objectives
Operations management holds great
importance and value in attainment of the
Vodafone's objectives and goals as it
concerned with process management of
the company which include planning,
organizing and controlling the cost of
operations of the business.
organization for handling day to day
operational activities of the company

Cont…
This management serves three important needs of the Vodafone company
which are :
Cost reduction, The cost reduction factor of the operation management
helps company to eliminate the unwanted operational cost in the process of
producing services ,providing Vodafone with higher margin than its
competitors leading to strong financial performance of the company.

Cont...
Betterment of quality of services: by using various techniques such as six
sigma, lean manufacturing, reconfigurable manufacturing which help the
company in eliminating the errors and defects and reducing waste while
producing services for the customers.

P 6 Factors affecting operational management &
decision making by leader and manger
There are various elements that impact on operation management of
organization. These are explained as below:
Economic condition:
Human resource
Technological changes:

CONT..
• Economic condition: It is most essential element that
affects operations of Vodafone, If economic condition
of nation is not good then it would be difficult for
entity to generate sales.
• This may affect financial condition of the firm that
would negatively impact on operation management
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Human resource: This is another element that impact on operations of
Vodafone to great extent. If company does not have skilled employees then
it might create issue for business to maintain operations efficiency.
• In such condition leaders have to make decision of hiring new candidates
those who can understand their job and can perform it well.
Technological changes: This is another factor that impact on operations. If
Vodafone does not implement effective technologies then it might create
problem for the organisation because this may enhance errors and can
increase wastage as well.
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Conclusion
From the above study it can be concluded that operation management is
essential for business growth
Six sigma, lean manufacturing aids the firm in minimizing errors and
improving operational efficiency of organization.