Operations Management Report: Lean and Six Sigma at Bäckerei X GmbH

This report provides an in-depth analysis of the operations management practices at Bäckerei X GmbH, a family-owned bakery. It examines the company's production processes, including order management, inventory control, and delivery systems, highlighting both strengths and weaknesses. The report applies concepts from lean manufacturing and Six Sigma to evaluate production efficiency, focusing on the existing workflow, identification of waste, and customer order fulfillment. The study identifies weaknesses such as the two-day waiting period for customer orders and the involvement of multiple departments in the order tracking. It recommends implementing Work in Process (WIP) limits to improve production throughput, prioritize work, and enhance collaboration among departments. The report concludes by emphasizing the potential of lean approaches to optimize the bakery's operations, improve customer satisfaction, and enhance overall business performance.