Oracle BPM: Strategic Use of Information Systems for Business Goals

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This report provides a detailed analysis of the Oracle Business Process Management (BPM) system offered by Oracle Corporation, focusing on its application and strategic impact on businesses. It identifies Oracle BPM as a multi-model database management information system used for online transaction processing and data warehousing. The report outlines the system's key business processes, including web form design, process simulation, and monitoring dashboards, and explains how these processes contribute to achieving business objectives such as customer satisfaction, improved functionality, and operational consistency. Furthermore, it details the inputs, processes, and outputs of the system, the technologies used (Oracle Application Integration Architecture, Oracle Business Process Management Suite Enterprise Edition, and Oracle Fusion Middleware), and the strategic objectives addressed, such as improved operations and customer satisfaction. The report also discusses the consequences of system unavailability and identifies mid-level and strategic managers as key users, highlighting the trend, summary, on-demand, and exception reports generated by the system. It concludes that Oracle's BPM software is a comprehensive solution that significantly aids businesses in achieving their strategic goals.
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Running head: INFORMATION SYSTEMS
INFORMATION SOLUTIONS
Name of the Student
Name of the University
Author Note
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1INFORMATION SYSTEMS
Introduction: The System used and Vendor.
The information system which has been chosen for the particular report is the Oracle
BPM. The Oracle software is a multi-model database Management information system. The
given software is marketed by the Oracle Corporation (Laudon & Laudon, 2016). The database
is most commonly used for the purpose of online transaction processing, warehousing of data,
and mixed workloads. The process software helps in user friendly modeling, tools for system
integration, rich task and case management capabilities. The organization itself provides
adequate support and training which enables easy use of the software solutions.
Business processes
The business processes as done by the software is as follows:
The software is a web form designer. ( Asset)
It is a process player( Asset)
It conducts process simulation and analysis. ( Assets)
It helps in monitoring dashboards. ( Assets)
It helps in identification of business rules.( Liabilities)
How to use it in achieving business objectives
Customer satisfaction: It provides customer satisfaction to the different customers by
helping the firm to maintain accurate data which will then go a long way to maintain
customer records.
Functionality: It improves the functionality of the business, thereby assisting the
organization to perform well.
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2INFORMATION SYSTEMS
Consistency: It helps in maintaining the consistency of operations and this enables the
achievement of the business objectives.
Inputs, Processes and Outputs
1. Inputs: The Inputs are the information and data which the users of the system enter into
the system. This goes a long way in helping the organization to store the data at one
place.
2. Processes: The Oracle makes use of various SQL commands and systems to organize the
stranded data into a database system which organizes the information (Oracle.com,
2018).
3. Output: It helps the users in attaining relevant information easily just by using a
consumer code or the date of purchase.
Technologies used
In order to make use of the Oracle BPM information solutions, the following
technologies are used:
Oracle Application Integration Architecture
Oracle Business Process Management Suite Enterprise Edition
Oracle Fusion Middleware for Applications.
Strategic Objectives addressed
The strategic objectives addressed are as follows:
Helps the company in improvising its operations.
Helps the company to satisfy the different consumers.
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3INFORMATION SYSTEMS
Consequences if the system was not available
The data which the organization deals with will not be managed well.
This will have an impact on the consumer satisfaction
Preparation of reports will become difficult.
Management, Organization and Technology Components
From a technology perspective the Oracle BPM, helps to collect store as well as
disseminate information throughout the organization and use it in a manner such that it helps in
the accomplishment of the business objectives (Robson, 2015). From the perspective of the
organization, the information system provides a solution to the organizational problem and goes
a long way in assisting the managers to find plausible solutions.
From the management perspective, the oracle helps the managers by looking after
domains like leadership, strategy formulation and management behavior.
Users of the systems and Reports
The Users of the system are as follows:
1. Midlevel managers: These managers make use of the technology in order to gain an idea
of the business processes and the next action to be taken.
2. Strategic managers: To form strategies for the long term of the organization.
The reports generated by the system are as follows:
Trend Reports: This allows the managers to compare performance of the units.
Summary reports: These summarize the overall performance of the organization (Sousa
& Oz, 2014).
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4INFORMATION SYSTEMS
On demand : Prepared during demand of the senior management
Exception: Makes use of data outside normal ranges.
Conclusion
Hence, it can be stated that the Business Process management software as provided by
the Oracle Corporation is a comprehensive software which goes a long way in assisting the
business to achieve their objectives.
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5INFORMATION SYSTEMS
References
Laudon, K. C., & Laudon, J. P. (2016). Management information system. Pearson Education
India.
Oracle.com (2018). Business Process Management [online] Available at:
http://www.oracle.com/us/technologies/bpm/overview/index.html (Accessed on : 23
Sept. 2018).
Robson, W. (2015). Strategic management and information systems. Pearson Higher Ed.
Sousa, K., & Oz, E. (2014). Management information systems. Nelson Education.
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