Reflective Report: Understanding Oral and Group Communication Concepts

This reflective journal delves into the concepts of oral and group communication, drawing from the author's experience at a debate competition. The author reflects on the significance of communication in business and everyday life, highlighting the importance of oral communication skills such as voice modulation and clear articulation. The experience underscores the value of group communication, particularly active listening and effective interaction with diverse individuals. The author acknowledges a deepened understanding of these communication methods and their potential impact on future interactions, emphasizing the importance of these skills in both professional and personal settings. The journal concludes by asserting that mastering oral and group communication is crucial for effectively conveying ideas and achieving success in various aspects of life.

Running head: BUSINESS COMMUNICATION
Business Communication
Name of the Student:
Name of the University:
Author’s Note:

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The process of communication helps the individuals as well as the various business
enterprises to convey the important as well as the necessary information or the message to the
concerned entities (Alberts, Nakayama and Martin, 2015). Thus, it is seen that the concept of
communication has gained a considerable amount of significance within the framework of the
contemporary society (Vij, et al., 2015). It is generally seen that this process is being utilized
by not only the individuals but at the same time the various business enterprises to express
themselves and also to synchronize the goals of the individual employees associated with the
business enterprise with the overall objectives of the concerned business enterprise (Amogne
and Yigzaw, 2013). Therefore, it would be apt to say that this is one of the primary reasons
for the significance which the concept of communication has gained in the present times.
This paper will discuss about the concepts of oral communication as well as group
communication through the perspective of an event I attended a while back.
Oral communication refers to the style of communication which is adopted by the
various individuals as well as the business enterprises for the purpose of conveying the
relevant information to the concerned entities by means of oral or verbal methods (Yanguas
and Flores, 2014). Thus, it would be apt to say that in this particular kind of communication
the primary focus is on the oral or the verbal communication skills of the person who is
trying to convey the relevant information to the concerned individual whom the information
is likely to affect in a significant manner (Brink and Costigan, 2015). Thus, it is generally
seen that this is one of the most commonly used methods of communication adopted by the
people not only for the process of one on one conversation but at the same time for the
various kinds of verbal communication as well (House, 2014). Another kind of
communication method which has gained a considerable amount of significance within the
framework of the contemporary world is the concept of group communication. In the present
day business world it is generally seen that the various business enterprises take the help of

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the construct of groups as well as the teams for the enhancement of the performance and the
productivity of the overall enterprise and at the same time for the enhancement of the
performance level of the concerned employees (Byrne, Flood and Shanahan, 2012). Thus, in
a way it can be said that the various business enterprises need to take the help of various
kinds of effective communication methods which are particularly suitable for the process of
group communication with the objective to enhance the kind of communication which they
are having with the inherent motive to gain better quality results (Broadbent, 2013).
Furthermore, I would like to add in this particular context that the concept of group
communication also becomes very important in the particular context of the individual human
beings as it is generally seen that the human beings often come across situations wherein they
need to address people within the framework of a particular group. Therefore, I have selected
these two topics with the inherent objective to shed more light on these two important kinds
of communication methods.
A few months ago I attended an event wherein I was required to use the concepts of
oral communication as well as the group communication methods. The event which I
attended was actually a debate competition wherein the people from the different parts of our
locality participated irrespective of their gender, social as well as economic status, cultural
backgrounds and other factors. Therefore, I would like to comment in this particular context
that through the event I was being able to learn a lot of valuable things about the manner as
well as the way of life of the people of our community. The debate competition was actually
a kind of social get together where the people from the different parts of the locality got to
know about each other at the same time they were given a platform wherein they were able t
raise their opinion about the beliefs as well as the opinion which they held. Therefore, I
would say that there was much enthusiasm on the part of the people who had attended the
event not only because they meeting each other after a very long period of time but also

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because of the fact that they were being provided with an opportunity wherein they could
articulate their opinion about the about the ways by means of which the local community
could reduce the amount of pollution which was being caused by it. Thus, the majority of the
individuals who had attended the event were provided with the opportunity with to articulate
their views on the topic which was under discussion and at the same time to provide various
kinds of effective solutions which in their opinion would reduce the high level of pollution
which the locality was causing at the current moment. I myself was provided with the
opportunity to articulate my views on the topic and at the same time to provide some
recommendations by means of which the problem could be mitigated.
I would like to comment here that at the event which I am describing in this paper I
was required to use not only the process of oral communication but at the same time group
communication process as well. For example, during the speech which I gave I was required
to use the oral means of communication as at the stage I had no other option left but to use
my oral communication skills for the purpose of driving home the point which I was trying to
articulate. At this particular point of time I would like to mention that I used various tricks of
the process of oral communication like the modulation of my voice to drive home the
message which I was trying to articulate in the most effective manner. Furthermore, apart
from the modulation of voice I also tried to use the concept of using pauses and stressing on
the words which I felt was important during the speech which I gave. Moreover, the effective
as well as clear articulation of each word also helped in a significant manner and I personally
feel that the use of these features not only significantly improved the quality of the speech
which I delivered but at the same time helped me to convey the message which I was trying
to deliver in a much more effective manner. The process of group communication, on the
other hand, also helped me a lot during the entire course of the event. I would like to
comment here that before going to this particular event I was not sure as to whom I am going

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the entire course of the evening as I hardly knew any people related to the event and even
most of my friends were not going to attend the event. Therefore, when I reached the venue I
was not sure as to how I would spend my time out there. However, during the course of the
event I was able to interact with a number of people not only from own age bracket but also
with people from the other age brackets as well. The concept of group communication helped
me in a significant manner during my interaction as well as the communication with these
people from different cultural and social backgrounds. I would like to comment at this
particular juncture that I had very rudimentary kind of information about the concept of group
communication and the little knowledge which I had I tried to use that in the most effective
manner for the process of carrying on the conversation with the other members of the group.
Thus, I adopted the policy of actively listening to the things which the other individuals of the
group were trying to convey and speaking only when my turn came or I was required to
speak. Furthermore, the skill of active listening also helped me to understand the topic which
was being discussed by the other individuals associated with the group and respond to them
in an effectively manner. Therefore, I personally believe that the use of the concepts of oral
communication as well as group communication helped me in a significant manner during the
entire course of the event.
At this particular juncture I would like to mention that at the time when I attended the
event I did not have enough knowledge about the concepts of oral communication as well as
group communication and thus I was not being able to use them in an effective manner at that
particular point of time. However, now when I look back on the event in the light of the
knowledge which I have gained during the course of this last semester I would say that I
would have been able to communicate in a much better manner and also would have been
able to deliver the speech in a much better manner had I been aware of the concepts of oral

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communication as well as group presentation and the skills which are required for the use of
these communication styles in the most effective manner.
To conclude, the concepts of oral as well as group communication have emerged as
important concepts within the framework of not only the modern day business world but also
in everyday life as well. The use of these concepts is likely to help a particular individual in a
much better manner and also to drive home the points which they are trying to make in the
most effective manner. Therefore, it would be apt to say that the use of these concepts has
become imperative ones for the various individuals of the present times.

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References
Alberts, J.K., Nakayama, T.K. and Martin, J.N., 2015. Human communication in society.
Pearson.
Amogne, D. and Yigzaw, A., 2013. Oral communication apprehension, competence and
performance among maritime engineering trainees. Journal of Media and Communication
Studies, 5(1), p.5.
Brink, K.E. and Costigan, R.D., 2015. Oral communication skills: Are the priorities of the
workplace and AACSB-accredited business programs aligned?. Academy of Management
Learning & Education, 14(2), pp.205-221.
Broadbent, D.E., 2013. Perception and communication. Elsevier.
Byrne, M., Flood, B. and Shanahan, D., 2012. A qualitative exploration of oral
communication apprehension. Accounting Education, 21(6), pp.565-581.
House, J., 2014. Misunderstanding in social life: Discourse approaches to problematic talk.
Routledge.
Vij, G.S., Brewer, B.A. and Crockett, D.M., Qualcomm Inc, 2015. Method and apparatus for
sharing user information in a group communication network. U.S. Patent 9,154,921.
Yanguas, Í. and Flores, A., 2014. Learners' Willingness to Communicate in Face-to-Face
versus Oral Computer-Mediated Communication. Jalt Call Journal, 10(2), pp.83-103.