Organizational Behavior Report: Culture, Power, Motivation at Harrods

This report provides an in-depth analysis of organizational behavior, focusing on the case of Harrods department store. It examines the influence of organizational culture, power dynamics, and political factors on individual and team behavior. The report explores different types of organizational cultures, including power, role, task, and person cultures, and analyzes the impact of various power structures, such as reward, coercive, legitimate, referent, and expert power, on employee performance. Furthermore, it evaluates the contribution of content and process theories of motivation, including ERG theory and equity theory, in achieving organizational goals and objectives. The report also includes a presentation (Task 3 and 4) that covers team dynamics and effective cooperation strategies. The conclusion emphasizes the importance of culture, power, and motivation in shaping employee behavior and achieving organizational success.

ORGANIZATIONAL
BEHAVIOUR

Table of Contents
INTRODUCTION.......................................................................................................................................3
TASK 1.......................................................................................................................................................3
P1 Analyze the way organisational culture, power and politics affect the individual and behavior of
team.........................................................................................................................................................3
TASK 2.......................................................................................................................................................5
P2 Evaluate the way content and process theories contributes in effectively achievement of goals and
objectives in organization........................................................................................................................5
TASK 3 and 4 covered in PPT...................................................................................................................7
CONCLUSION...........................................................................................................................................7
REFERENCES............................................................................................................................................8

INTRODUCTION
Organisational behavior is the study of both the individual and group of individual
performance and actions with in the organization (Vaughan, 2019). Respective attribute conduct
study on the human behavior by determining its impact on the work environment and its job
structure, performance, communication and many more. Respective report is based on the
Harrods which is the departmental store in the London, England. Respective report is based on
the influence of culture, power and politics on behavior of others with in the organization. further
it includes ways to motivate individuals by using various kinds of theories and practices.
TASK 1
P1 Analyze the way organisational culture, power and politics affect the individual and behavior
of team.
Organisational culture plays very much important role within the organization as it
contributes in framing values and ideologies to operate the human activities in potential manner.
in context of Harrods by using the Handy’s typology organization can be able to gain desirable
outcomes:
Power culture: In respective kind of culture organization gives power only in the few
individuals that directly influence their work and activities in gaining the desirable outcomes
(Sheedy, Garcia and Jepsen, 2019). in context of Harrods they not using respective culture as it
not give opportunity to people to showcase their talent.
Role culture: In respective kind of culture the rules in organization possess in highly controlled
situation as in it every individual get know about their potential role and way to contribute.
Task culture: In respective kind of culture organization incorporated with problem by finding
out definite solution of it in order to collect important knowledge and information (Sendjaya and
et.al., 2019). In context of Harrods by using respective culture organization build the group of
individuals that give one of their best efforts.

Person culture: In respective culture, individual perceive one self as one of most valuable assets
and contribute one of their best efforts in achieving desirable outcomes. in context of Harrods by
giving proper roles and responsibilities they able to achieve competitive advantage.
From the above elaboration it has been evaluated that for an organization it is very much
important to fix a culture in which every one can contribute one of their best efforts in achieving
desirable outcomes.
Power:
Power plays very much important role as it influence the performance of an individual in
achieving the desirable goals and objectives. In context of Harrods by evaluating five kinds of
power can be able to achieve knowledge to avail the same:
Reward power: In respective power, manager provides some sort of rewards to their employees
on the basis of their performance so that they can develop their level of motivation in order to
remain competitive in market place. Respective kind of power proved beneficial for organization
to enhance the retention of employees and their level of productivity.
Coercive power: In respective kind of power manager by using the force or threat to comply the
organizational rules and regulations in order to gain the desirable goals and objectives (Pangil
and Nasurdin, 2019). Respective kind of power impact negatively on the performance of
employees and increase rate of turnover.
Legitimate power: In respective power employees believes that their manager have the right to
give order or command over the employees to gain the potential outcomes from them. by using
respective power employees impact adversely on the actions of employees as they not have right
to express own views in proper manner.
Referent power: In respective power manager work as an example for employees as it directly
influence on the work and activity of employees in giving one of their best efforts. It particularly
framed to mould actions of employees (Muchiri, Shahid and Ayoko, 2019).
Expert power: In respective power, roles and power resides in the hands of few individuals that
possess specialisation in their work. By using respective power organization can be able to get

the outputs that are very much important and accurate for organization in order to remain
competitive in business environment.
Politics: Politics in the organization denotes about the chain of actions or activities that helps to
interact with the people to another in order to collect knowledge and information with others
(Maio and et.al., 2020). Politics in the organization behave in both the positive and negative
manner and influence the performance of individual in gaining potential outcomes. in context of
Harrods they always put efforts to not apply political practices in the organization as it hinders
the self interest of organization in collecting potential outputs.
It has been analyze that culture, power and politics directly influence the organizational
structure as it mould due to influence of respective factors. So it is very much potential for
organization to evaluate various factors in potential manner.
TASK 2
P2 Evaluate the way content and process theories contributes in effectively achievement of
goals and objectives in organization.
Motivation in the organization is very much important to influence the actions or
activities of employees for achieving the organizational goals and objectives. To enhance the
motivation organization need to access various content and process theory to gain potential
outcome (Homberg, Vogel and Weiherl, 2019). In context of Harrods to motivate employees
organization evaluate various kinds of motivational theories to remain competitive in
marketplace.
Content theory of motivation:
ERG theory of motivation: Respective theory of motivation originated by the Clayton P.
Alderfer. In this theory the 5 main objects of the Maslow theory categorized into the 3 important
attributes:
Existence needs: In respective kind of needs collaborated with the physiological and
materialistic needs into the one that includes the food, shelter and clothing (Blake and Lloyd,

2020). In context of Harrods their manager’s by giving attention on the needs of employees and
accordingly provide monetary benefits to gain potential outcomes from them.
Relatedness needs: In respective kind of needs consist of the social esteem and various kinds of
external needs in the collaborative manner. it is related with providing the esteem and
recognition to employees so that they can contribute one of their best efforts in organisational
goals and objectives.
Growth needs: In respective kind of need consist of the improvement of own personality and in
career that is very much potential for individual in order to remain competitive in the
marketplace. in context of harrods to provide growth opportunities organization schedule training
and development so that employees can gain the skills and capabilities to gain desirable outputs
should be gained.
In that regards it is very much potential for an organization to deliberately think about the
employees and their growth as it is very much important to remain always competitive in
marketplace (Barbaranelli and et.al., 2019). with the help of respective theory an organization
can develop motivation of employees.
Process theory of motivation: Respective theory of motivation is very much important for an
organization to gain desirable outcomes. here are the process theory of motivation:
The equity theory of motivation:
Respective theory of motivation states about the way to treat people in equal or fair
manner that helps to motivate in positive manner. in context of Harrods by providing the training
and development that is very much important for an organization to make oneself best to pursue
the organisational works and activities in potential manner. by providing the challenging task
that helps to encourage employees to give one of their best efforts without feeling distress as it
hinders their self interest (Aderibigbe, Nwokolo and Oluwole, 2019). In that regards for an
organization it is very much potential to apply the HRM practices that encourage to individuals
in equal or fair manner and by employing women’s in leading position helps to build distinctive
image in the market place.

Hence, it has been analyzed that for an organization to gain profitability and
sustainability into the marketplace required to use various kinds of motivational theories and
practices for gaining desirable outcomes from them. before implying motivational practices
organization need to conduct through research and development for achieving definite outcomes.
TASK 3 and 4 covered in PPT.
CONCLUSION
From the above report it has been concluded that for an organization culture plays very
much important role as it direct the employees efforts in the definite direction to remain
competitive in business environment. With the help of positive power and politics organization
can be able to enhance the motivation and productivity of employees to gain the desirable goals
and objectives. Motivation in the organization is very much important, to analyze the level of
motivation it is required to acknowledge various kinds of theories and practices to reach at valid
kind of conclusion. In that regards for an organization employees and organisational behavior
plays very important role to achieve potential outcomes.

REFERENCES
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organisational and educational settings. Journal of Happiness Studies, 20(3), pp.707-727.
Blake, H. and Lloyd, S., 2020. Influencing organisational change in the NHS: lessons learned
from workplace wellness initiatives in practice.
Homberg, F., Vogel, R. and Weiherl, J., 2019. Public service motivation and continuous
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work: The impact of personal values in organisations” by Arieli, Sagiv, and
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Muchiri, M., Shahid, S. and Ayoko, O., 2019. And now for something completely different:
Reframing social processes of leadership theory using positive organisational
behaviour. Journal of Management & Organization, 25(3), pp.370-373.
Pangil, F. and Nasurdin, A.M., 2019. Assessing the relationship between organisational
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Sendjaya, S. and et.al., 2019. Fostering organisational citizenship behaviour in Asia: The
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Sheedy, E.A., Garcia, P. and Jepsen, D., 2019. The Role of Risk Climate and Ethical Self-
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Vaughan, J., 2019. Epimethean hope or Promethean expectation? The role of organisational
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