Organizational Behavior Analysis: British Gas and EDF Report

This report provides an analysis of organizational behavior, focusing on leadership styles, motivation theories, and teamwork within the context of two UK energy firms: British Gas and EDF. The report examines various leadership approaches, including transactional, transformational, and laissez-faire styles, comparing their effectiveness. It explores how organizational theory underpins management practices, highlighting the use of management functions and managerial roles. The report delves into the motivational theories employed by both organizations, such as Herzberg's two-factor theory and Maslow's hierarchy of needs, and their application in enhancing work efficiency and productivity. Furthermore, it compares the organizational structures of British Gas and EDF, discussing the factors that promote effective teamwork, including leadership, motivation, and a healthy work environment. The impact of technological advancements on teamwork is also considered, emphasizing improvements in connectivity, communication, and operational processes. The conclusion underscores the importance of tailored leadership styles and motivational strategies in achieving organizational objectives.

ORGANIZATIONAL BEHAVIOR

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
TASK 2............................................................................................................................................1
2.1...........................................................................................................................................1
2.2...........................................................................................................................................1
2.3...........................................................................................................................................2
TASK 3............................................................................................................................................2
3.1...........................................................................................................................................2
3.2...........................................................................................................................................2
3.3...........................................................................................................................................3
TASK 4............................................................................................................................................3
4.1...........................................................................................................................................3
4.2...........................................................................................................................................3
4.3...........................................................................................................................................4
CONCLUSION................................................................................................................................4
REFERENCES................................................................................................................................5

INTRODUCTION
Organizational behaviour is a study which provides information about the type of
behaviour of employees while working in organizational setting. With an aim to carry out the
given report, British Gas and edf, two famous energy firms of UK are selected.
TASK 1
Covered in PPT
TASK 2
2.1
Effectiveness of the different leadership style is compared which British Gas and edf can
use while managing their employees. Opportunists are the individuals who work for the sake of
their own benefit (Opportunist, 2015). These people will not give any importance to the needs
and demands of other individuals. However, transformational is other type of leadership style
which considers the demands of workers and it also involves them in the decision making
process of firm. In addition to this, achievers are the leaders who provide immense support to
employees and give them guidance in the circumstances when they face difficulty. In addition to
this, strategists are the type of leaders which always encourage new and innovative ideas which
are being given by its followers. This type of leader do not hesitate in taking risk. However,
diplomat leader is just opposite to the strategist leader. This leader always tries for avoiding the
risk which is being occurred within the organization (Žydžiūnaitė and Lepaitė, 2011). Overall, it
can be said that by adopting any of the given leadership style, British Gas and edf can carry out
its organizational activitoes in an effective manner.
2.2
Organizational theory helps in underpinning the practice of management in British Gas.
For example, with the help of five different management functions, the whole work of cited firm
can be organized in a systematic way. These functions involve planning, organizing, staffing,
directing and controlling etc (Eid and et.al., 2012). In the similar way, with the help of different
managerial roles, work from the employees can be carried out by cited firm manager smoothly.
For instance, with the help of informational role, all the essential information about the enterprise
can be distributed to the respective employees. Thus, through this way, goals and objectives of
corporation can be met.
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2.3
British Gas uses human relation approach in which it gives importance to the needs and
demands of the worker. Furthermore, with an aim to manage employees firm makes all measures
with regard to enhance as well as maintain the satisfaction level of its employees.
However, edf uses contingency approach to management. Here, manager changes its
management style as per the situation (Bratton and et.al., 2010). For example, in the
circumstance where manager has to make the quick decision, at that time they use autocratic
leadership approach. Likewise, manager uses democratic style of managing people when he or
she requires to take suggestion from the workers.
TASK 3
3.1
Management of the organization can adopt different leadership styles to increase the
efficiency of its workforce and remove the barriers at workplace.
 In the regular time, management uses transactional leadership style in which British Gas
focuses on the group performance and the effective supervision to drive results.
 Transformational and participative leadership style are used by British Gas in which
management seeks employee's opinion to bring changes in business operations and
consolidate more customers by giving better services.
 British gas uses lassez fairre leadership style when management is required to make
decisions without any consultation with the employees and employees don't need the
supervision of senior management due to this employees feel demotivated at this duration
of time.(Spencer, 2009).
3.2
Both the organization use different theories to motivate their employees.
British Gas uses herzberg's two factor theory which states that organization can provide
satisfaction to the employees by fulfilling their needs through using two types of factors that are
the motivators and hygiene factors.
With the similar motive, Edf uses maslow's theory of hierarchy needs in which there are
five needs mentioned such as psychological, safety, social, esteem and self actualisation, In this
employer's needs are satiated in different stagesby the facilities provided by the organisation..
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Then as the level increases the employees get motivated and remain dedicated to work in the
organization (Moorehead and Griffin, 2011).
3.3
Application of the motivational theories in both the organizations is related to lead the
enhancement of work efficiency and productivity.
 It encourages employees to work with new methods and techniques.
 With the more dedication and interest, employees work more efficiently that it leads to
enhance the effectiveness of methods adopted to resolve issues in the British Gas
(Analoui, Doloriert and Sambrook, 2013).
 By using maslow's hierarchy of needs theory, job satisfaction of the employees can be
increased and employees are motivated to stay longer in the organization.
TASK 4
4.1
Both the organizations provide the gas and electricity in the homes and to the businesses.
Working in the similar industry has made some similarities in the organizational structure with
slight differences.Formal groups in both the organizations are same such as finance, marketing
and operational department (Hiriyappa, 2009).British Gas has research and development
department which focuses to find out the ways through which services and products can be
provided in a better way at low prices.
 Edf has the formal group which functions to drive ways to increase the efficiency of fuel
and lowering down the environmental damages.
4.2
Following are the factors that promote the effective team workEffective leadership in the
organizations such as British Gas and Edf which leads to the encouragement of team work
among the employees.
 Motivation: Different motivation theories adopted by the management leads to the
effective team work.
 To encourage better coordination, management intends to provide the healthy
environment and culture through addressing employee’s issues and resolving disputes
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(Greenberg, 2003).Management of both the organizations adopt the methods such as
performance payment incentives, effective wages and rewards to motivate.
4.3
The advancement in technology brings the significant changes in increasing the
effectiveness of team work in case of British Gas. These changes are mentioned below as:
 Networking and connectivity: advancement in technology leads to the better connectivity
and networking among the employees at different stations.Management can hold meeting
on the virtual platform with the suppliers and other shareholders.
 By conducting meetings on the online platforms, strategies and policies are discussed
with the inculcation of the ideas and views from the different shareholders.Improvement
in the technology leads to the use of better methods and techniques to process the
operations (Bienstock and et. al., 2007).
 Further, improved technology also leads to the better communication and effective
resolution of the issues and problems.
CONCLUSION
It can be concluded that by using different motivation theories, information regarding the
specific ways can be gathered by manager which can be used to raise the motivation level of
employees. Furthermore, by adopting a suitable leadership style, strategic objectives of firm can
be met.
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REFERENCES
Books, journal and online
Analoui, B. D., Doloriert, C. H., Sambrook, S., 2013. Leadership and knowledge management in
UK ICT organisations. Journal of Management Development. 32(1). pp.4 – 17.
Bienstock, C. C., and et. al., 2007. Organizational citizenship behavior and service quality.
Journal of Service Marketing, 17(4).
Bratton, J. and et.al., 2010. Work and Organizational Behaviour 2nd Edition: Understanding the
Workplace. Palgrave Macmillan.
Greenberg, J., 2003. Organizational Behavior: The State of the Science. 2nd ed. Routledge.
Hiriyappa, B., 2009. Organizational Behavior. New Age International.
Moorehead, G. and Griffin, W. R., 2011. Organizational Behavior: Managing People and
Organizations. 10th ed. Cengage Learning.
Opportunist. 2015. [Online]. Available through:
<http://dictionary.reference.com/browse/opportunism>. [Accessed on 22nd December
2015].
Spencer, S., 2009. Opportunity, Conflict and Change. John Wiley & Sons.
Žydžiūnaitė, V. and Lepaitė, D., 2011. Aspects of social processes within a business organization
for a positive development of organizational behaviour.
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